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INOVA Federal Credit Union
- Credit Unions
- Elkhart, IN
About this business
About INOVA Federal Credit Union Established in 1942, INOVA was originally chartered to serve the employees of Miles Laboratories. Today, INOVA serves over 44,000 members and the employees of over 500 companies. We have seven INOVA branch locations in two states, over 5,600 service center locations and nearly 30,000 Free ATMs in our networks nationwide. Through the years, INOVA has listened to the needs of our members, and met those needs with financial services that go beyond that of other financial institutions. Our goal... read more
Location details
358 S Elkhart Ave, Elkhart, IN, 46516, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
Thank you for being so patient to me. Thank you for helping me day bad day
Business response:
Gordon, we're sorry to hear you were having a bad day, and we are here to help our members in any way we can no matter what kind of day they are having, but especially when a little extra attention is needed - we've all been there. Thank you for sharing your kind words, and we look forward to continuing to serve you. Thank you for your business!
Extremely helpful. Very insightful. Thank you for such great service.
Business response:
We're excited to hear that you found our service helpful and informative, Jose! Thank you for your business with INOVA and for taking the time to share these kind words about Brian!
Todd helped us cut the interest rate in half on our vehicle loan and got us an extended warranty to help us extend the life of our vehicle.
Business response:
Richelle, it's great to hear Todd was able to help you and provide such great savings! He takes a lot of pride in the service he provides, and we are grateful to have him here to support our members! Thank you for sharing your positive experience with us!
Ms. Tiffany was really easy to work with, and very efficient!
Business response:
Zackary, we're so glad to hear that Tiffany made things easy for you, and showed such respect with your time. We value your feedback, your business with INOVA, and your trust in us. We look forward to continuing to serve you!
Kyler is a real gem. He has done great with my CDs , checking and other account issues. He follows my instructions to the letter. He has given me his direct phone # so I can call him if I have a problem. I give him 5 stars( excellent).
Business response:
Thank you for sharing this great feedback about Kyler, Consuelo! The personalized service he provides is wonderful to hear, and something we want all of our members to experience with INOVA. We appreciate you taking the time to share, and your business. Thank you!
Sabrina was super helpful! Listened and took the time to find the answer for me. Overall a great experience!
Business response:
We're happy to hear how helpful Sabrina was and the great experience you had!
Veronica Martin was fabulous. She was sincerely one of the best in customer service representing Inova in a positive way. I appreciated her patience with me. I needed a lot of assistance and she was so informative and helpful. I live in Connecticut and don't have any access to a hands on experience. She is an asset to Inova. Thank you, Veronica. From: Camille A Keenan
Business response:
We're joyful to provided you with excellent customer service, Camille. Thank you for your kind words about Veronica.
I have used inova credit union for years and will continue to use them for many years to come. Todd Roberts was great. He helped me refinance one of my vehicles. He was professional, patient, and kind even while having to deal with my less than cooperative old lender. Thanks for everything Mr. Roberts.
Business response:
Thank you for taking the time to share your positive experience with Todd! We genuinely admire your loyalty and look forward to serving you for many more years to come.
My experience with INOVA was one of the easiest I experience Tiffany Parcell was knowledgeable, helpful and professional She keep me updated about the process and assure me I wasn't being scam I would highly recommend INOVA ( only if they get Tiffany as their loan officer) Thanks You Tiffany may God Bless you
Business response:
Thank you for sharing your story and your positive feedback in multiple ways, Carolyn! We appreciate your kind words and recommending us to family and friends!
Frequently asked questions about INOVA Federal Credit Union
How is INOVA Federal Credit Union rated?
INOVA Federal Credit Union has a 5 star rating with 3,412 reviews.
When is INOVA Federal Credit Union open?
INOVA Federal Credit Union is closed now. It will open tomorrow at 9:00 a.m.