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INOVA Federal Credit Union

5.0

About this business

About INOVA Federal Credit Union Established in 1942, INOVA was originally chartered to serve the employees of Miles Laboratories. Today, INOVA serves over 44,000 members and the employees of over 500 companies. We have seven INOVA branch locations in two states, over 5,600 service center locations and nearly 30,000 Free ATMs in our networks nationwide. Through the years, INOVA has listened to the needs of our members, and met those needs with financial services that go beyond that of other financial institutions. Our goal... read more

Location details

358 S Elkhart Ave, Elkhart, IN, 46516, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:30 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
5.03,412 reviews
Michael B.'s profile image
Michael B. 
on Birdeye

3 months ago

Patrick was very helpful, very knowledgeable, friendly, kind, i enjoyed working with him Mike Barnes 

Business response:

Your positive feedback is greatly appreciated! We're glad to hear that Patrick was so helpful, Michael, and we are grateful you are a member of INOVA. Thank you for sharing your experience with us, and for five stars for Patrick! 

Linda B.'s profile image
Linda B. 
on Birdeye

3 months ago

Kyler was very helpful and corrected some prior mistakes and omissions. Thank you, Kyler 

Business response:

Linda, thank you so much for your feedback! 

Melissa W.'s profile image
Melissa W. 
on Birdeye

3 months ago

CaLyn was awesome ! She aloud me to explain everything in detail w/o making me feel rushed and was very helpful and empathetic with getting my situation resolved as quickly as possible. Great customer service reps are hard to find, however I found one today with CaLyn ! Tbh I’ve not had a bad experience with any INOVA team member. THANK YOU SO MUCH ! 

Business response:

Melissa, we're so glad that CaLyn provided you with a great experience! Thank you for your feedback. 

Debra B.'s profile image
Debra B. 
on Birdeye

3 months ago

Great, your customer service and representatives were very friendly and most helpful. Very enjoyable experience. 

Business response:

Debra, thanks so much for your feedback. We so glad that we were able to provide you with a great experience. 

Simon Huerta C.'s profile image
Simon Huerta C. 
on Birdeye

3 months ago

Brandy works well with customers and demonstrates her experience through making the process as seamless as possible. Great communication and follow through. 

Business response:

Thank you for your wonderful feedback, Simon! We're thrilled to hear about your positive experience with Brandy, and look forward to continuing to serve you. We appreciate your trust in us, and your business! 

Georgia V.'s profile image
Georgia V. 
on Birdeye

4 months ago

Amber was great, friendly professional caring she helped me through this difficult process step-by-step 

Business response:

We're thrilled to hear that Amber was a great help and supported you through the process step-by-step. Thank you or sharing your experience with us, and for trusting us with your financial needs! 

David R.'s profile image
David R. 
on Birdeye

4 months ago

Todd Roberts was a great help and assisted me and getting a great car loan. There were more than a few turns and twist.S But the process was very smooth 

Business response:

We are pleased to hear that Todd was able to assist you with your recent car loan. Thank you for your business, for your trust in us, and for taking the time to share your experience! 

Mona D.'s profile image
Mona D. 
on Birdeye

4 months ago

Amber was amazing, very helpful and the entire process was hassle free. I would highly recommend this company to friends and relatives. 

Business response:

Thank you for sharing! We're glad to hear that Amber was able to assist you so well. Thank you for the trust you have placed in us, and for your business with INOVA! 

Debra B.'s profile image
Debra B. 
on Birdeye

4 months ago

Brandy was absolutely excellent and friendly 

Business response:

Thank you for your review, Debra. We are glad to hear that Brandy provided excellent and friendly service. We appreciate you choosing INOVA to help with your financial needs! 

Frequently asked questions about INOVA Federal Credit Union

How is INOVA Federal Credit Union rated?

INOVA Federal Credit Union has a 5 star rating with 3,412 reviews. 

When is INOVA Federal Credit Union open?

INOVA Federal Credit Union is closed now. It will open tomorrow at 9:00 a.m.