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iTrustCapital
- Finance
- Irvine, CA
About this business
Location details
2372 Morse Avenue, #966, Irvine, CA, 92614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Superior Support and Immediate Response My overall experience so far has been great in working with support from iTrust to ensure my funds are properly handled and into my account. Francisco specially had been patient with me as I work through my work calls while still in communication with him as he work through my account details. I like how I can either text or call him and don’t have to go through any automation or waiting to make contact with support. I am excited to start allocating my funds with iTrust.
Business response:
Thank you, Edric! We’re so glad Francisco was patient and flexible in assisting you, and that you value being able to connect directly with our support team.
ITrust staff are exceptional! Rafael was extremely patient and helpful while finalizing the RMD. All the staff at ITrust Capital are fantastic. That’s why when the company started offering the Premium Custody Account, I moved all my investments from another company that provided very poor customer service.
Business response:
Thank you, Ruth! We’re so glad Rafael provided patient and helpful support. Feel free to reach out to us with additional questions.
Romeo was very helpful in walking me… Romeo was very helpful in walking me through an account setup with beneficiary.
Business response:
Thank you, Harry! We're glad Romeo was able to help you out.
I had needed to call tech-support this… I had needed to call tech-support this morning so I can get my account unlocked. I was greeted by a very friendly and professional man by the name of Walter, who helped me access my login. He was quick and helpful, which in itself is invaluable.
Business response:
Thank you, Eric! We’re so glad Walter was able to quickly help you regain access to your account.
David Cruz provided excellent… David Cruz provided excellent professional customer service. Walked me through the steps needed to complete my IRA transfer and made the process easy and fast.
Business response:
Thank you, Jorge! We’re so glad David made your IRA transfer process easy and fast. Feel free to reach out to us with any additional questions.
I opened up my itrust acct in June of… I opened up my itrust acct in June of last year & Im thrilled with customer service!! I can always talk to a human within minutes of calling!! I just closed my traditional ira account out & put it into my trusted itrust IRA!! I will refer anyone I can to Itrust!!
Business response:
Thank you, Ron! We’re so glad you’ve had such a positive experience with our team and truly appreciate your trust and referrals.
Confirmation In the world that we live there is alot of deception. Sometimes as investors we are very uncomfortable with the lack of control we have in cyber theft. Itrust and their staff takes alot of that tension away. Fransico and Jetts were very helpful in this area.
Business response:
Thank you, Julius! We’re so glad Francisco and Jett were able to provide helpful support and reassurance.
Bobby was extremely helpful ss I had a… Bobby was extremely helpful ss I had a minor clitch doing the iTrust app. Thanks for your help.
Business response:
Thank you, Tom! We’re glad Bobby was able to quickly help resolve the app issue for you.
Rafael was a fantastic help to me with… Rafael was a fantastic help to me with my questions regarding my retirement accounts with iTrust Capital. He followed up regulary to make sure everything went smoothly. Thank you Rafael and iTrust Capital.
Business response:
Thank you, Andrea! We’re so glad Rafael provided consistent follow-up and helpful guidance.
Frequently asked questions about iTrustCapital
How is iTrustCapital rated?
iTrustCapital has a 4.8 star rating with 15,222 reviews.
When is iTrustCapital open?
iTrustCapital is closed now. It will open tomorrow at 7:00 a.m.