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iTrustCapital
- Finance
- Irvine, CA
About this business
iTrustCapital, named the best Crypto IRA Platform in America*, helping investors access Crypto, Gold and Silver Assets within their Roth, SEP and Traditional retirement accounts. Securing more than $2 Billion Dollars for tens of thousands of clients, iTrustCapital is revolutionizing the retirement account industry.
Location details
2372 Morse Avenue, #966, Irvine, CA, 92614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
You will hit a wall using wire transfers. Call Sydney on the helpline. We were trying (three times) (ACH, bank wire transfer & pay for a bank wire) to wire into an account. FRUSTRATED. SLOWLY. It was a complete train wreck. Information on the emails was ignored, replies were cut and pasted, non sequiturs and indifferent & useless. I called the helpline. Sydney picked up promptly. She bore with us and assuaged our considerable stress. She researched and resolved the situation promptly and efficiently. She actually seemed inte... read more
Business response:
Thank you for the feedback, Bill. Please reach out if you have any other questions. Our team is here to help.
Very helpful It was a good experience Very helpful It was a good experience
Business response:
Thank you, Mike! We appreciate your kind words and are glad to hear you had a positive experience.
Bryce was very eager to help and… Bryce was very eager to help and quickly resolved my issue.
Business response:
Thank you, john! We appreciate the positive feedback.
ITrust Capital has great customer service… ITrust Capital has great customer service support. It feels good to speak to a human to help resolve issues.
Business response:
Thank you, Luis! We strive to provide excellent customer service and are glad you've had a positive experience with our team.
Good support given I was having some issues do to my low tech capabilities. The customer service rep Ayrton was very helpful in explaining what I needed to do to get through the application process. He went the extra mile !
Business response:
Thank you, Ron! It's wonderful to know that Aryton went above and beyond to help you navigate the application process.
Easy to work with and extremely… Easy to work with and extremely knowledgeable!
Business response:
Thank you, Jamey! We strive to provide our customers with the best possible experience, and we're glad to hear that you found our team easy to work with and knowledgeable.
It was straight forward and easy It was straight forward and easy. Ally was very helpful
Business response:
Thank you, Todd! We appreciate the positive feedback.
Funding issue I placed a call to Itrustcapital for help with a funding issue. I got Bryce on the line and he was so polite, courteous and walked me thru the issue. It was awsome experience.
Business response:
Thank you, kennyleong! We appreciate your kind words and are thrilled to hear about your positive experience with Bryce.
Very helpful and responsive Very helpful and responsive
Business response:
Thank you, Herminio! We appreciate the positive feedback.
Frequently asked questions about iTrustCapital
How is iTrustCapital rated?
iTrustCapital has a 4.9 star rating with 9,981 reviews.
When is iTrustCapital open?
iTrustCapital is closed now. It will open on Monday at 7:00 a.m.