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iTrustCapital
- Finance
- Irvine, CA
About this business
iTrustCapital, named the best Crypto IRA Platform in America*, helping investors access Crypto, Gold and Silver Assets within their Roth, SEP and Traditional retirement accounts. Securing more than $2 Billion Dollars for tens of thousands of clients, iTrustCapital is revolutionizing the retirement account industry.
Location details
2372 Morse Avenue, #966, Irvine, CA, 92614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Itrust Capital has given me hopes for a… Itrust Capital has given me hopes for a brighter financial future. From the commencement process -- to the initiation of my account -- all the way through their requested follow-up for distribution of funds. (Alyssa) My assigned Rep made this as easy as 1-2-3. Third time being the charm because it took me three times to complete the docs correctly. In saying that; Alyssa, demonstrated patience, clarity and tact every step of the way. All the while eliminating any doubt I had. Thanks f... read more
Business response:
Thank you, Humberto! Our team goes above and beyond, especially Alyssa. Please reach out if you have any additional questions.
Ashley Mobley has been outstanding in… Ashley Mobley has been outstanding in her customer service facilitating with me a complicated transfer of my Cboe IRA to iTrust. She has been available, dedicated and has demonstrated great competence during this process. iTrust is lucky to have you on their team and I am fortunate to have you working with me on this most important transfer. Thank you Ashley!!
Business response:
Hi Gerise, we appreciate you sharing your outstanding experience with Ashley. Thank you for your review!
Great Customer Service Great Customer Service ! My Agents Name Was Denielli Explained Everything And Even More Much Appreciated 💙
Business response:
Thank you, Desmond! Great customer service is what we aim for. Please reach out if you have any additional questions.
Helpful and efficient… Alyssa was very helpful and efficient in facilitating a partial distribution from my ITC account.
Business response:
Thank you, John! Helpful and efficient service is what we aim for. If you have any additional questions, please reach out to us.
Consistent Service Excellence I had the privilege of working with Mark Morales on a distribution today. This is my second experience with ITrust Capital in the space of a couple of weeks with 2 different employees. Mark made the process super easy and pleasant just as my prior experience was with Alyssa Ebner. There is a pattern of excellence evident in ITrust Capital employees. Thank you, Mark, Thanks again, Alyssa and thank you ITrust Capital on your consistent first rate service.
Business response:
Thank you for sharing your positive experience with Mark and Alyssa! We're thrilled to hear that our team consistently delivers excellent service.
Stacy Liu has Superb Customer Service Skills...Thanks Stacy!Stacy Liu has helped me so much through… Stacy Liu has helped me so much through this process of updating my account. I has a hard time at first, but Stacy helped me to figure it out. Stacy has Awsome Customer Service Skills. Thanks so much Stacy!
Business response:
Thank you, WG! We're happy to hear that Stacy was helpful with your questions. If you have any additional questions, please reach out to us.
Jessica was very helpful and addressed… Jessica was very helpful and addressed my concerns.She was thorough and knowledgeable and ready to complete the tasks that needed to be resolved.
Business response:
Thank you, John! Please reach out if you have any other questions; our team is here to help.
I was looking to transfer my IRA over… I was looking to transfer my IRA over to ITrustCapital, Alex was great in answering all my questions and concerns. Setting up a new account was easy and a seamless process. Highly recommend and great customer service. Thanks.
Business response:
Thank you, Brian! We appreciate the positive feedback.
Excellent Client Service!!! I am very impressed with client support of iTrust! I am extremely new to the platform and am still in the transition process. Alex and Grace are making this an excellent experience with a smooth transition. It is very rare to have a service initiate support and follow-through so diligently. Thank you!
Business response:
Thank you, Justin! Excellent client service is what we strive for. Please reach out if you have any additional questions; our team is here to help!
Frequently asked questions about iTrustCapital
How is iTrustCapital rated?
iTrustCapital has a 4.9 star rating with 7,490 reviews.
When is iTrustCapital open?
iTrustCapital is open now. It will close at 5:00 p.m.