iTrustCapital

4.8

Finance
Irvine, CA

About this business

Finance

Location details

2372 Morse Avenue, #966, Irvine, CA, 92614, United States

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Weekday	Schedule	Status
Mon	7:00 a.m. to 5:00 p.m.
Tue	7:00 a.m. to 5:00 p.m.
Wed	7:00 a.m. to 5:00 p.m.
Thu	7:00 a.m. to 5:00 p.m.
Fri	7:00 a.m. to 5:00 p.m.
Sat	Closed
Sun	Closed

4.817,604 reviews

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Shari Battaglia

3 months ago

We’ve been with Itrust for 4 years &… We’ve been with Itrust for 4 years & they are most helpful whenever you need them. Francisco was very helpful navigating us through the password reset you can tell he loves his job and he’s very friendly and jovial.

Business response:

Thank you, Shari! It’s wonderful to know Francisco made the password reset process smooth. We truly appreciate your loyalty over the past 4 years and are so glad to hear you’ve consistently found our team helpful.

Brian Williams

3 months ago

Great service with Ayrton. I spoke with Ayrton today concerning my funds availability, and Ayrton was able to promptly assist me with the ETA for that availability. Very friendly and knowledgeable staff. I definitely recommend iTrustCapital to anyone wanting to invest in digital assets.

Business response:

Thank you, Brian! We're glad Ayrton was able to assist you with your concern. We truly appreciate your recommendation.

Latu Faupula

3 months ago

Best Customer Service I’m not good with electronics but the agent who helped me make it easier for me. I followed his directions, he is very knowledgeable of what he is doing and respectful. Jett was the customer service representative who helped me out and we need more people like him

Business response:

Thank you, Latu! We’re so glad to hear that Jett made the process easier for you and provided knowledgeable, respectful support every step of the way. We truly appreciate your kind words.

K Suzuki

3 months ago

Francisco called me right away when I… Francisco called me right away when I first opened my account and introduced himself and guided me through the process of getting my IRA transferred from another broker. He is very professional and knowledgeable.

Business response:

Thank you! We're so glad Francisco was able to assist you right away with your transfer. Feel free to reach out to us with any additional questions.

WAJ

3 months ago

Francisco from iTrustcapital was… Francisco from iTrustcapital was excellent as always. He gets a 5 star rating. He is always able to help me and resolve any issues that I may have.

Business response:

Thank you! We're glad Francisco was able to help resolve your issues. Feel free to reach out to us with any additional questions.

Adam Watson

3 months ago

Excellent phone support! After a few delays getting funded that were caused by my previous custodian…Romeo helped me wrap my rollover up in heroic and rapid fashion. Excellent.

Business response:

Thank you, Adam! We're glad Romeo was able to assist with wrapping up your rollover. Feel free to reach out to us with any additional questions.

Teren Jones

3 months ago

PERSONABLE AND PROFESSIONAL PERSONABLE AND PROFESSIONAL

Business response:

Thank you for the positive feedback, Teren!

Charles Vidal Jr

3 months ago

Romeo was extremely helpful and… Romeo was extremely helpful and courteous and very professional today regarding my inquiry today!

Business response:

Thank you, Charles! We're glad Romeo was able to assist you with everything.

Avi Ofrane

3 months ago

I was having an issue creating my account I was having an issue creating my account (admittedly due to my own confusion) and called iTrust Capital. I waited only about 10 seconds before Julian answered. I must say, Julian was professional, patient, and cordial; he resolved the problem very quickly. Great customer service; thank you Julian.

Business response:

Thank you, Avi! We’re so glad you reached out and that Julian was able to step in quickly to help. Providing professional and friendly support is what we strive for, and it’s great to hear he resolved the issue efficiently.