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iTrustCapital
- Finance
- Irvine, CA
About this business
Location details
2372 Morse Avenue, #966, Irvine, CA, 92614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Anytime you work with a new company… Anytime you work with a new company there's anxiety. These guys have been awesome to work with at every step.
Business response:
Thank you, Kade! We understand that working with a new company can bring some uncertainty, and we’re so glad to hear that our team made you feel confident and supported every step of the way.
Josh C was great to work with and my… Josh C was great to work with and my distribution was seamless. Thanks again Josh
Business response:
Thank you, Scott! It is great to hear Josh was able to make your experience seamless.
I am new to iTrust Capital and Rafael… I am new to iTrust Capital and Rafael was very understanding and very polite and took his time with explaining everything to me and guiding me through the process. Thank you.
Business response:
Thank you, Lynn! We're so glad to hear that Rafael made your introduction to our platform a positive one. Feel free to reach out to us with any additional questions.
Best customer service I've had two good experiences. T r e n t, proactively reached out to address my questions on Roth conversions and account set up he overviewed the process steps and timings, very helpful. On the last step of the Roth conversion I was puzzled by one of the screens.ROMEO patiently listened to all my steps. He did an excellent job troubleshooting. In the end there was no problem and Romeo provided me two options.After our interactions Romeo kept an eye the Roth conversion process and advise me when it was ... read more
Business response:
Thank you, Michael! It's wonderful to know you felt supported at each step and that your satisfaction was a top priority. Feel free to reach out to our team if you have questions in the future.
Excellent customer service I have an account and needed to change my email. I was incredibly impressed with the level of security I had to go through to ensure it really was me making the change. Darya Pirzadeh made the process smooth. She was very responsive to my emails and walked me step by step through what I needed to do. Excellent customer service!
Business response:
Thank you! Our clients’ security is a top priority, and it’s great to know you felt confident and well-guided every step of the way.
great experience with Romeo Had a great experience with Romeo! He simplifed and explained things well!
Business response:
Thank you! It's great to hear that you had a positive experience with Romeo.
Fransisco helped me with my onboarding… Fransisco helped me with my onboarding process. Very thankful for his help and patience with my questions!
Business response:
Thank you, Shawn! We're glad that Francisco would guide you through the onboarding process. Welcome aboard.
The iTrust team was very helpful The iTrust team was very helpful in getting my rollover transfer completed and funded in my account. Both David and Fuji communicated frequently over phone, text and emails to alert me of the steps I needed to make through the process. My previous custodian had made the transfer process confusing, but David listened to my situation and helped me process the transaction successfully.
Business response:
Thank you, David! We are so glad that our team was able to make the transfer process less complicated. Feel free to reach out to us with any additional questions.
Great customer service with iTrust Great customer service with iTrust, thank you Romeo:)
Business response:
Thank you, Wendy! We're glad you had a positive experience with Romeo.
Frequently asked questions about iTrustCapital
How is iTrustCapital rated?
iTrustCapital has a 4.8 star rating with 14,271 reviews.
When is iTrustCapital open?
iTrustCapital is closed now. It will open tomorrow at 7:00 a.m.