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iTrustCapital
- Finance
- Irvine, CA
About this business
Location details
2372 Morse Avenue, #966, Irvine, CA, 92614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Great customer service Great customer service. Romeo stayed on a phone call and helped me walk through a process to transfer funds from my Roth IRA at Equity Trust Company to my Roth account at iTrust.
Business response:
We're happy to hear that you received great customer service! We appreciate you sharing your experience.
I was transferring funds and had some… I was transferring funds and had some questions . Submitted my questions Jeffrey contacted me and followed up with all the answers I needed , Great service .. Thanks again ..
Business response:
We appreciate you sharing your feedback. We're happy to hear that your questions were answered and that you received great service. Thanks again.
Service fromMo/Mohammad was…professional and knowledgeable Service fromMo/Mohammad was professional and helpful. I will be recommending ITrust Capitol to others for sure. Also Mo's knowledge and patience was appreciated and trust building. A big thank you to Mo and all the professionals at ITrust Capitol
Business response:
We appreciate you sharing your positive experience! It's great to hear that the service was helpful and professional.
Costumer Service I’ve been working with Shawn Kay over the past few weeks to navigate transferring funds from my itrust account to another account because the TSP sent the funds to the wrong institution. Shawn has been very responsive and extremely helpful throughout the process. I was initially going to transfer all the funds out but decided to invest more with itrust because of his costumer service.
Business response:
We appreciate you sharing your experience. We're happy to hear that the support provided was so helpful.
So far so good!  I just made a call regarding the set up of my account and some login issues I was having. It turned out the login issues were user error… to my embarrassment. The person on the other end at iTrust was extremely helpful and quick with answers. No complaints other than I need to fix me!
Business response:
We appreciate you taking the time to share your experience. We're glad our team was able to quickly resolve your login issues.
Great Customer Service Bryce was exceptional personable and even more importantly, helpful. He had all the answers to my questions, which gave me clarity very quickly. Do recommend!
Business response:
We appreciate you taking the time to share your feedback. We're happy to hear that our team was able to provide clarity and be of assistance!
I recently opened an iTrust account but… I recently opened an iTrust account but had issues with my 2 factor authentication method. I called the customer service number and spoke to Bruce who was very helpful and was quickly able to resolve my issue. Thank you Bryce!
Business response:
We're happy to hear that your authentication issue was quickly resolved. We appreciate you sharing your experience!
I have been a customer of ITrust for over 5 years… I have been a customer of ITrust for over 5 years and in that time I have had nothing less than excellent and exceptional service. Over the years, whenever I've had contact with ITrust personnel on the phone, they have been extremely professional, courteous, considerate and knowledgeable. Bryce and his coworkers have done a stellar job at ensuring my funds reached my account promptly and handled any issues that came up. I feel very comfortable with my funds at ITrust and hig... read more
Business response:
We appreciate your long-term trust and are so glad to hear about the consistently positive experiences you've had with our team. We value your confidence in our services!
Keeps getting better and better with… Keeps getting better and better with time and same goes for the customer service with them not sounding robotic. I’ll keep pushing this to friends even if they don’t see the big picture in investing 🫡
Business response:
We appreciate your continued support and are so glad you find our customer service helpful. Thanks for recommending us!
Frequently asked questions about iTrustCapital
How is iTrustCapital rated?
iTrustCapital has a 4.8 star rating with 14,270 reviews.
When is iTrustCapital open?
iTrustCapital is closed now. It will open on Monday at 7:00 a.m.