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iTrustCapital
- Finance
- Irvine, CA
About this business
Location details
2372 Morse Avenue, #966, Irvine, CA, 92614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Satisfied customer since 2021 Been with iTrustCapital since 2021 and have no regrets. My favorite thing is their professionalism, response time and customer support. Their support page is also more helpful than any other I've encountered.
Business response:
We appreciate your continued trust since 2021! It's great to hear our professionalism and support meet your needs. Thanks for the positive feedback!
Stacey Liu was awesome Stacey Liu was awesome, very helpful and friendly, made the experience easy and fun.
Business response:
We're happy to hear that your experience was easy and fun. Thank you for your positive feedback!
Great customer service Great customer service. Romeo stayed on a phone call and helped me walk through a process to transfer funds from my Roth IRA at Equity Trust Company to my Roth account at iTrust.
Business response:
We're happy to hear that you received great customer service! We appreciate you sharing your experience.
I was transferring funds and had some… I was transferring funds and had some questions . Submitted my questions Jeffrey contacted me and followed up with all the answers I needed , Great service .. Thanks again ..
Business response:
We appreciate you sharing your feedback. We're happy to hear that your questions were answered and that you received great service. Thanks again.
Service fromMo/Mohammad was…professional and knowledgeable Service fromMo/Mohammad was professional and helpful. I will be recommending ITrust Capitol to others for sure. Also Mo's knowledge and patience was appreciated and trust building. A big thank you to Mo and all the professionals at ITrust Capitol
Business response:
We appreciate you sharing your positive experience! It's great to hear that the service was helpful and professional.
Costumer Service I’ve been working with Shawn Kay over the past few weeks to navigate transferring funds from my itrust account to another account because the TSP sent the funds to the wrong institution. Shawn has been very responsive and extremely helpful throughout the process. I was initially going to transfer all the funds out but decided to invest more with itrust because of his costumer service.
Business response:
We appreciate you sharing your experience. We're happy to hear that the support provided was so helpful.
So far so good!  I just made a call regarding the set up of my account and some login issues I was having. It turned out the login issues were user error… to my embarrassment. The person on the other end at iTrust was extremely helpful and quick with answers. No complaints other than I need to fix me!
Business response:
We appreciate you taking the time to share your experience. We're glad our team was able to quickly resolve your login issues.
Great Customer Service Bryce was exceptional personable and even more importantly, helpful. He had all the answers to my questions, which gave me clarity very quickly. Do recommend!
Business response:
We appreciate you taking the time to share your feedback. We're happy to hear that our team was able to provide clarity and be of assistance!
I recently opened an iTrust account but… I recently opened an iTrust account but had issues with my 2 factor authentication method. I called the customer service number and spoke to Bruce who was very helpful and was quickly able to resolve my issue. Thank you Bryce!
Business response:
We're happy to hear that your authentication issue was quickly resolved. We appreciate you sharing your experience!
Frequently asked questions about iTrustCapital
How is iTrustCapital rated?
iTrustCapital has a 4.8 star rating with 14,346 reviews.
When is iTrustCapital open?
iTrustCapital is closed now. It will open tomorrow at 7:00 a.m.