This profile has been claimed by the business owner or representative.
iTrustCapital
- Finance
- Irvine, CA
About this business
iTrustCapital, named the best Crypto IRA Platform in America*, helping investors access Crypto, Gold and Silver Assets within their Roth, SEP and Traditional retirement accounts. Securing more than $2 Billion Dollars for tens of thousands of clients, iTrustCapital is revolutionizing the retirement account industry.
Location details
2372 Morse Avenue, #966, Irvine, CA, 92614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Very helpful clear instructions Very helpful clear instructions
Business response:
Thank you for the positive feedback, Marilei! Please reach out for any additional questions.
Called the tech support line with a site issue I'd called the tech support line as I was experiencing an issue with the website. Ashley Mobley was the support person I was lucky enough to have spoken with. She was very helpful and addressed my issue right away so I was able to proceed and complete my task while she remained on the phone (to make sure all was resolved).
Business response:
Thank you, Doug! We're so glad to hear that you had a positive experience with our tech support team. We appreciate you taking the time to share your feedback.
The ease of distribution requests Mark was very thorough in his responses and helping me understand the process of a distribution. He explained everything to me in a way that made me feel like he knew what he was talking about, and I was able to trust his guidance. I enjoy doing business with iTrust all around
Business response:
Thank you, Kendall! Our team goes the extra mile, especially Mark. Please reach out if you have any additional questions.
Jimmy was most helpful and patient Jimmy was most helpful and patient! He guided me through troubleshooting a few different technical difficulties, and he was adept at providing knowledge and resources. The distribution request and confirmation process was smooth and seamless largely due to his professional and kind manner and exceptional competence. Great customer service with Jimmy! And, the iTrust Capital website and offerings are top-notch user-friendly and wide ranging!
Business response:
Thank you, LL! We're thrilled to hear about your positive experience with Jimmy.
Julian was amazing Julian was amazing. Great at answering my questions and letting me know other things I didn't think to ask. Top-level customer service
Business response:
Thank you, Rob! Our team goes above and beyond, especially Julian.
Genuine I really appreciate the assistance from Alyssa. Very attentive and genuine. I was able to get help with some error on my documents and she walked me through and answered my questions. Thank you so much!
Business response:
Thank you for sharing your awesome experience with Alyssa! Please reach out if you have any additional questions.
Alyssa provides an excellent customer… Alyssa provides an excellent customer service. She makes the process so smoothly.
Business response:
Thank you, Trang! We're glad to hear that Alyssa provided you with a positive experience.
Ryan was so helpful Ryan was so helpful. He contacted me when he saw my request for funding hadn’t gone through from my 457 account and together we were able to get the funding sent from my other account.
Business response:
Thank you, Dinaa! We're thrilled to hear about your positive experience. Please reach out if you have any additional questions.
Awesome Customer Service Grace was very helpful when I called. She was knowledgeable, spoke clearly and had a great pleasant kind personality that shined through on the phone. It was also great that I waited less than a minute to speak to a rep with ITrust. Thank you.
Business response:
Thank you, Erika! Awesome customer service is what we strive for.
Frequently asked questions about iTrustCapital
How is iTrustCapital rated?
iTrustCapital has a 4.9 star rating with 8,814 reviews.
When is iTrustCapital open?
iTrustCapital is closed now. It will open tomorrow at 8:00 a.m.