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iTrustCapital
- Finance
- Irvine, CA
About this business
iTrustCapital, named the best Crypto IRA Platform in America*, helping investors access Crypto, Gold and Silver Assets within their Roth, SEP and Traditional retirement accounts. Securing more than $2 Billion Dollars for tens of thousands of clients, iTrustCapital is revolutionizing the retirement account industry.
Location details
2372 Morse Avenue, #966, Irvine, CA, 92614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Best customer service It was very helpful to convert my IRA to a Roth IRA.
Business response:
Hi Chongyol, we appreciate the positive feedback. Thank you for your review!
Itrustcapital customer support service Great customer service!
Business response:
Thank you, Trenny! Great customer service is what we aim for.
Thank you for the 5-star service from… Thank you for the 5-star service from Jonathan who helped me set up the account patiently and fluidly answering key questions while guiding me. Thumbs up
Business response:
Hi Phillip, we appreciate the positive feedback. Thank you for your review!
Great Service! The customer service person (Lindsey) was positive, friendly, and professional. I had some questions about how to find info on the website as well as transferring some assets. She was very knowledgeable and promptly followed up with a helpful text.
Business response:
Thank you, Greg! Our team goes above and beyond, especially Lindsey.
Joseph Kim was an excellent help in the… Joseph Kim was an excellent help in the process of setting up a Roth IRA and answering all of my detailed questions. His customer service was superior, which is why I decided to go with iTrustCapital vs. BitIRA. BitIRA did not have a specialist available to speak with me when I called. They said the specialist would call me back. I waited over two hours for a callback but never received a call from BitIRA. That's when I called Joseph right back at iTrust, and he helped me over the pho... read more
Business response:
Thank you, Joe! Please reach out if you have any other questions. Enjoy the platform!
Stacy Liu and Diego were very helpful… Stacy Liu and Diego were very helpful in fixing a MFA issue with my account. Thank you!
Business response:
Thank you, TraderJon! We're happy to hear that Stacy and Diego were very helpful in fixing your MFA. Please reach out if you have any other questions; our team is here to help!
All good with Mark and iTrust Mark Morales from iTrust took care of my concern quickly and thoroughly.
Business response:
Thank you for sharing your positive experience with Mark. If you have any other questions, please reach out to us.
Stacy Liu was amazing Stacy Liu was amazing! Thank you for assisting me with my email update. Thank you for taking security measures and not allowing this process to be easy. I changed my email with several platforms and honestly, it was too easy. iTrustCapital went above and beyond. Great platform! Great service!
Business response:
Thank you, Milady! Great customer service is what we strive for. If you have any additional questions please reach out to us. Happy investing!
Danielle was extremely helpful Danielle was extremely helpful. I was confused, she made sure I went through the steps while being patient and kind.
Business response:
Hi Katherine, we appreciate the positive feedback regarding Danielle. Thank you for your review!
Frequently asked questions about iTrustCapital
How is iTrustCapital rated?
iTrustCapital has a 4.9 star rating with 9,465 reviews.
When is iTrustCapital open?
iTrustCapital is closed now. It will open on Monday at 8:00 a.m.