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iTrustCapital
- Finance
- Irvine, CA
About this business
iTrustCapital, named the best Crypto IRA Platform in America*, helping investors access Crypto, Gold and Silver Assets within their Roth, SEP and Traditional retirement accounts. Securing more than $2 Billion Dollars for tens of thousands of clients, iTrustCapital is revolutionizing the retirement account industry.
Location details
2372 Morse Avenue, #966, Irvine, CA, 92614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Time efficient and reliable platform. Time efficient and reliable platform.
Business response:
That's what we strive for. Thank you, Mir!
Prompt and supportive customer service. I had the pleasure of working with Trent and then later with Adam. Both very professional and thorough with their knowledge base on completing an indirect Roth TSP transfer. They informed me of how to best complete the transfer and things to watch out for (e.g., 60 day window, and taxes, etc). I wired the funds early the next day and the funds were available for trading later that afternoon. I appreciate that they provide direct customer support and that their knowledge base was consis... read more
Business response:
Our CX team goes above and beyond, especially Trent and Adam. Thank you, Manny!
Thanks to your representative Thanks to your representative, Trent Dolabson. I had a question about the referral bonus system. He got right on it and took care of it. Nice to communicate with someone in person. Thanks Trent.
Business response:
Thank you for sharing your awesome experience with Trent. He goes above and beyond!
What are you waiting for? The ease of setting up and funding the account was great. Trading within the platform is intuitive. Only downside is no XRP!
Business response:
Thank you, Chuck! Enjoy the platform.
Very intuitive and easy to use. Very intuitive and easy to use. I appreciate the choice of conditional buys and sells.
Business response:
Thank you, Larry! We appreciate your positive feedback regarding our conditional transaction feature.
5 for the customer interaction 5 for the customer interaction 1 for the implementation of Conditional orders
Business response:
Thank you, Robert! We appreciate your feedback.
Itrust capital’s customer service is…awesome Itrust capital’s customer service is off the charts. Especially in this industry. Every time I call, I get someone in the other line who is proficient and is able to quickly answer my questions.
Business response:
Excellent client experience is what we strive for. Thank you, Dave!
Inability to make contact I tried unsuccessfully to ask a question via contact email or schedule call , but was surprised when they reached out to me via phone and cleared up the problem. BTW, my iPad can only display the site in landscape, not in portrait mode.
Business response:
Hi Leila, we have not received a phone call from you from the number on file for quite some time. Well over a year. Are you sure you're contacting the correct number? Our phone line, (562) 600-8437, is open M-F during regular working hours. https://help.itrustcapital.com/hc/en-us/articles/4417817199379-Call-Us-562-600-8437
Responsive and Easy This was a complicated process with my previous custodian but iTrust was great to work with. Special thanks to Trent for helping me along the way. He was responsive and helpful.
Business response:
Thank you for sharing your awesome experience with Trent! He goes above and beyond. Please reach out to us if you have any additional questions or concerns.
Frequently asked questions about iTrustCapital
How is iTrustCapital rated?
iTrustCapital has a 4.9 star rating with 7,600 reviews.
When is iTrustCapital open?
iTrustCapital is closed now. It will open tomorrow at 8:00 a.m.