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iTrustCapital
- Finance
- Irvine, CA
About this business
iTrustCapital, named the best Crypto IRA Platform in America*, helping investors access Crypto, Gold and Silver Assets within their Roth, SEP and Traditional retirement accounts. Securing more than $2 Billion Dollars for tens of thousands of clients, iTrustCapital is revolutionizing the retirement account industry.
Location details
2372 Morse Avenue, #966, Irvine, CA, 92614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Love how easy it is but you should… Love how easy it is but you should lower to 100 instead of 500 dollars because most people can invest 100 weekly rather than 500. I have so many people that want to join but 500 it to much.
Business response:
Hi Christine, Thanks for the feedback! We lowered our account minimums earlier this year, and unfortunately, do not have plans to do so again in the near future. Thanks for being a part of our community.
Excellent support department representatives Your support department representatives were extremely helpful in helping me expedite some necessary transfers I needed to make. Shawn Noad was the person who I dealt with the most and answered my emails promptly and gave me up-to-date information as soon as he had the information. Daniel Bennett advised me today of some paperwork that needed to be corrected. I really appreciated how well this matter had been taken care of. Most of this took place in the last week.
Business response:
Our CX team goes above and beyond! Thank you for choosing us, Deborah!
Excellent customer service Excellent customer service, very helpful and courteous.
Business response:
Thank you, Lee! Enjoy the platform!
Moving Money from 401K to iTrust Account The instructions for moving money from a 401K or IRA to iTrust Capital could be better explained on the website. It was not clear to me whether I needed a transfer form or not. I did receive excellent support to guide me once I called iTrust Custodial Services but even getting that phone number was challenging.
Business response:
Thank you for choosing us, Kevin! Have fun on the platform.
Platform experience I love the platform. The way it’s laid out with simplicity of it very good.
Business response:
Thank you, Jack! We appreciate the positive feedback.
Awesome place to put our investments… Awesome place to put our investments and tax free money away for the future
Business response:
Thank you for choosing us, Rodney!
Everything is done very well the only issue is I have not been able to log on last couple of days maybe a glitch that we'll stop soon thank you You guys do a very nice job thanks Just been lodging in last couple of days. But I don't get 6 digit number reply ? Other then that great
Business response:
Hi Mike, Thanks for your kind words. It appears our authentication service provider was experiencing a temporary outage. We'll make sure to get you access to the account this morning.
What made my experience better What made my experience better. Was when Bret from iTrust Capitol, called me & welcome me in. I was caught by surprise. He said here my number if you need anything, call, your account should be funded on this date. He thanked me for becoming a client of ITrust Capitol. The process was very, very easy to do. I will be recommending ITrust Capitol to others. Thanks Bret & ITrust Capitol Bernard
Business response:
Thank you for sharing your awesome experience with us, Bernard! Please reach out to us if you have any additional questions or concerns.
Trent Dolabson is wonderful Trent Dolabson is wonderful! Made the entire process very smooth and user friendly!!! I fully recommend itrust based upon the wonderful customer service!
Business response:
Our CX team goes above and beyond, especially Trent! Thank you, Ryan!
Frequently asked questions about iTrustCapital
How is iTrustCapital rated?
iTrustCapital has a 4.9 star rating with 7,600 reviews.
When is iTrustCapital open?
iTrustCapital is closed now. It will open tomorrow at 8:00 a.m.