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iTrustCapital
- Finance
- Irvine, CA
About this business
Location details
2372 Morse Avenue, #966, Irvine, CA, 92614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Super Custody, Superior Service In my journey to capitalize on my IRA, iTrust Capital was presented to me, but I was highly skeptical. Within moments of opening my account, I was immediately greeted by Trent and Jonathan eager to help me with the transfer of my funds from my previous custodian to them opening up an opportunity to significantly increase my holdings oppose to my previous custodian. Thank you both so much for your help and time you took to answer all my questions. I am thinking of starting a PCA too with this e... read more
Business response:
Thank you! We're glad to hear that Trent and Jonathan helped turn your initial skepticism into confidence by providing knowledgeable help throughout your transfer. Feel free to reach out to us with any additional questions.
It was a pleasure working with Raphael… It was a pleasure working with Raphael to process transactions for my father. His friendly and positive attitude made a huge difference and I was grateful for his thoroughness in answering my questions. We are most appreciative!
Business response:
Thank you, May! It's good to know Rafael was able provide friendly assistance in processing transactions for your father. Feel free to reach out to us with any additional questions.
Rafael was great! ⭐️⭐️⭐️⭐️⭐️ Rafael was great! Super helpful! Knowledgeable on how to quickly fix a couple of issues I had with my account and a referral. Everyone I’ve spoken to iTrustCapital has been amazing! Very great group of people! Impressed with the company so far!
Business response:
Thank you, Eva! We're glad Rafael helped resolve your issues. We appreciate your kind words. Feel free to reach out to us with any additional questions.
Not what I expected Not what I expected. Very smooth process for funding accounts. VERY slow processes for withdrawals with poor communication. I don’t recommend unless you plan to deposit and hold forever. Also, no capability to download CSV files for record keeping.
Business response:
Hi Michael, Thanks for your feedback and for being a part of our platform. The 30-day hold is a security measure designed to safeguard assets and mitigate fraud and identity theft. Once the 30-days have passed, you can withdraw your funds. We're happy to help. As for being able to generate a CSV export for recordkeeping, it is available in the 'History' section within your PCA Account.
Easy to follow directions on a complex… Easy to follow directions on a complex matter. Your rep Romeo was thorough and professional to deal with. Cathy
Business response:
Thank you, Cathy! We're glad Romeo was able thorough in helping you. Feel free to reach out to us with any additional questions.
Romeo Delavictoria was very thorough… Romeo Delavictoria was very thorough and professional taking what time was needed to answer all of my questions. I would highly recommend iTrustCaptial to everyone.
Business response:
Thank you, Travis! We're glad Romeo was able to address your questions. We appreciate your recommendation.
Romeo was a big help in navigating the… Romeo was a big help in navigating the transfer process for transferring my funds into iTrust Capital. Thank you.
Business response:
Thank you, Bill! It's good to know Romeo was able to help you navigate the transfer. Feel free to reach out to us with additional questions.
I have contacted the company several… I have contacted the company several times for a Roth IRA conversion. Everyone I have dealt with so far has been very nice and professional. I spoke to rafael today. He was very nice and helped me get the last item settled.
Business response:
Thank you, Craig! We're glad Rafael was able to assist with your conversion. Feel free to reach out to us with additional questions.
The customer service representative was… The customer service representative was kind, patient with all of our questions and extremely knowledgeable.
Business response:
Thank you, Billy! We're happy to know you had a good experience with our team. Feel free to reach out to us with additional questions.
Frequently asked questions about iTrustCapital
How is iTrustCapital rated?
iTrustCapital has a 4.8 star rating with 19,409 reviews.
When is iTrustCapital open?
iTrustCapital is closed now. It will open at 7:00 a.m.