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iTrustCapital
- Finance
- Irvine, CA
About this business
iTrustCapital, named the best Crypto IRA Platform in America*, helping investors access Crypto, Gold and Silver Assets within their Roth, SEP and Traditional retirement accounts. Securing more than $2 Billion Dollars for tens of thousands of clients, iTrustCapital is revolutionizing the retirement account industry.
Location details
2372 Morse Avenue, #966, Irvine, CA, 92614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Alyssa was friendly, process was seemless Alyssa was friendly. The process leading up to the verification meeting, and the meeting itself was seemless and quick.
Business response:
Thank you for sharing your awesome experience with Alyssa. Please reach out if you have any other questions; our team is here to help!
Immediate and informed service There was no extended wait time on the phone. Julian, the I Trust representative, was very courteous and well informed. He clearly explained the next steps to be taken and the timeline. I give him 5 stars.
Business response:
Thank you, David! 5-star service is what we strive for. Please reach out if yo have any additional questions or concerns.
What an awesome experience it was. It was an excellent experience talking to you Stacy Liu. You have the most amazing way of making people feel comfortable with your happiness. Excellent support service…
Business response:
Thank you, Aureliano! We're so happy to hear you had a positive experience.
I had a terrific experience. I had a terrific experience.
Business response:
Thank you, John! We're so glad to hear you had a terrific experience!
Ashley was clear with her instructions… Ashley was clear with her instructions and help me to navigate through the app with ease. She’s very knowledgeable and clearly pays attention to detail. Ashley was very professional!
Business response:
Thank you, Richard! We appreciate your kind words.
I appreciate the customer communication… I appreciate the customer communication the team provides. Rolling over money us a slow process and i like the iTrust reached out to me to co firm when the check arrived and let me know via text when the funds were available.
Business response:
Thank you for the feedback, Russell. Please reach out if you have any additional questions regarding your rollover; our team is here to help.
Jessica Lezama in iTrust's Funding… Jessica Lezama in iTrust's Funding Support was very helpful in resolving my questions about what mailing address and other information I need to provide my employer for disbursing the rollover payment.
Jessica was very patient and helpful… Jessica was very patient and helpful with my problem. She stayed on the phone until I had all the information needed. Not being very good at tech issues, I really appreciated her! Debra gabay
Business response:
Thank you, Debra! It's wonderful to hear that Jessica was able to provide you with the support and information you needed. Please reach out if you have any additional questions; our team is here to help.
I’m just getting started and needed… I’m just getting started and needed help to walk me through to rollover and then covert from trad IRA to a Roth and Joseph worked with me and got everything done and then I had another IRA to transfer and he helped me with that one as well. I hope Joseph is there whenever I need to call in. He’s great. Thanks so much for making this go smoothly and for your patience with me.
Business response:
Thank you, Mark! We strive to provide excellent customer service and are happy to hear that Joseph was able to assist you with your questions.
Frequently asked questions about iTrustCapital
How is iTrustCapital rated?
iTrustCapital has a 4.9 star rating with 7,325 reviews.
When is iTrustCapital open?
iTrustCapital is closed now. It will open at 8:00 a.m.