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iTrustCapital
- Finance
- Irvine, CA
About this business
iTrustCapital, named the best Crypto IRA Platform in America*, helping investors access Crypto, Gold and Silver Assets within their Roth, SEP and Traditional retirement accounts. Securing more than $2 Billion Dollars for tens of thousands of clients, iTrustCapital is revolutionizing the retirement account industry.
Location details
2372 Morse Avenue, #966, Irvine, CA, 92614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Great experience Jimmy was great with helping me to understand what I was having problems comprehending as I cashed out my ir, guiding me through the steps necessary to complete the process quickly.
Business response:
Thank you, Janelle! We're so glad to hear that you had a positive experience. We appreciate your kind words about Jimmy and his helpfulness.
Thanks iTrust and Jonathan Jonathan Kim was fantastic. I didn’t have to wait on hold, he was knowledgeable, professional, and quickly solved my issue.
Business response:
Thank you for taking the time to share your positive experience with Jonathan. If you have any additional questions, please reach out to us.
Spoke with Chad this afternoon… Spoke with Chad this afternoon regarding some document uploads that I needed to complete. He was extremely knowledgeable and what needed to be done, he walked me through step by step and gave me confirmation it went through and that everything looked correct. I appreciate the help and professionalism that he displayed and look forward to working with him in the future.
Business response:
Thank you, Jeremy! We appreciate you sharing your positive experience with Chad. If you have any additional questions, please reach out to us.
Your representative,Jessica Your representative,Jessica, was extremely helpful in guiding me through the process of filling in the forms and implementing a transfer.
Business response:
Thank you, Ron! We are so glad to hear that Jessica was able to provide you with such a positive experience.
My experience was excellent and pretty… My experience was excellent and pretty easy. Alyssa was very patient, professional and knowledgeable. She had to walk me through some areas, and did so in words that anyone could understand. My only constructive criticism is that many of the questions are repetitive and I wasn’t sure if they were requiring me to give the information again, or that they require multiple responses concerning the call. Perhaps the questionnaire could revised to include the information that some questions ... read more
Business response:
Thank you, Kathleen! We appreciate your feedback and please do not hesitate to reach out if you have any additional questions.
Good Customer service Stacy Liu was very knowledgeable and quick with handling my issues and was nice to talk with. Great experience.
Business response:
Thank you, Eric! We appreciate your kind words about Stacy and her friendly demeanor.
Alex was very helpful Alex was very helpful in assisting me towel start up information. I’m new to this having lived paycheck to paycheck till recently. He was able to answer my questions thoroughly and address my concerns.
Business response:
Thank you, Consumer! We're so glad to hear that Alex was able to provide you with the information you needed.
The experience was a breeze. I had the pleasure of speaking with Jonathan. He was friendly and very helpful in addressing my concerns. There was no wait time in getting connected with someone.
Business response:
Thank you, David! We strive to provide excellent customer service and appreciate your kind words.
These reps are wonderfully human and… These reps are wonderfully human and reachable securing your account with pleasant professionalism. Refreshing since most places are automated, robotic and frustrating etc etc.The zoom confirmation is a first and a great part of added security.
Business response:
Thank you for your kind words, Rick! We appreciate you taking the time to share your positive experience.
Frequently asked questions about iTrustCapital
How is iTrustCapital rated?
iTrustCapital has a 4.9 star rating with 7,326 reviews.
When is iTrustCapital open?
iTrustCapital is open now. It will close at 5:00 p.m.