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2372 Morse Avenue, #966, Irvine, CA, 92614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Raphael was a great help Raphael was a great help. Reassuring and he clearly understood my concerns. A very good experience for a tech support call.
Business response:
Thank you, Brian! We’re glad Rafael was able to provide a reassuring support experience.
We love ItrustCapital We love ItrustCapital Amazing customer service for sure!! Specially Chris Lee amazing thank you so much for all your help!!
Business response:
Thank you, Deibis! We’re so glad you’ve had an amazing experience with our team.
Jeff and Fuji are both very helpful and… Jeff and Fuji are both very helpful and good communicators. Kept me informed every step of my Roth Conversion.
Business response:
Thank you, Steve! We’re so glad Jeff and Fuji kept you informed every step of the way.
Quick Quick, easy, courteous assistance, thank you!
Business response:
Thank you for the positive feedback, Ryan!
Superior Support and Immediate Response My overall experience so far has been great in working with support from iTrust to ensure my funds are properly handled and into my account. Francisco specially had been patient with me as I work through my work calls while still in communication with him as he work through my account details. I like how I can either text or call him and don’t have to go through any automation or waiting to make contact with support. I am excited to start allocating my funds with iTrust.
Business response:
Thank you, Edric! We’re so glad Francisco was patient and flexible in assisting you, and that you value being able to connect directly with our support team.
ITrust staff are exceptional! Rafael was extremely patient and helpful while finalizing the RMD. All the staff at ITrust Capital are fantastic. That’s why when the company started offering the Premium Custody Account, I moved all my investments from another company that provided very poor customer service.
Business response:
Thank you, Ruth! We’re so glad Rafael provided patient and helpful support. Feel free to reach out to us with additional questions.
Romeo was very helpful in walking me… Romeo was very helpful in walking me through an account setup with beneficiary.
Business response:
Thank you, Harry! We're glad Romeo was able to help you out.
I had needed to call tech-support this… I had needed to call tech-support this morning so I can get my account unlocked. I was greeted by a very friendly and professional man by the name of Walter, who helped me access my login. He was quick and helpful, which in itself is invaluable.
Business response:
Thank you, Eric! We’re so glad Walter was able to quickly help you regain access to your account.
David Cruz provided excellent… David Cruz provided excellent professional customer service. Walked me through the steps needed to complete my IRA transfer and made the process easy and fast.
Business response:
Thank you, Jorge! We’re so glad David made your IRA transfer process easy and fast. Feel free to reach out to us with any additional questions.
iTrustCapital has a 4.8 star rating with 14,388 reviews.
iTrustCapital is closed now. It will open at 7:00 a.m.