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Jack Pixley Sweeps
- Home Services
- Spring Lake Park, MN
About this business
JACK PIXLEY SWEEPS – “THE NAME YOU CAN TRUST” FOR MINNEAPOLIS’ CHIMNEY & MASONRY NEEDS Since our inception in 1977, Jack Pixley Sweeps, Inc. has been providing quality, trustworthy chimney and masonry services to Minneapolis, Saint Paul, and beyond. We are located in Spring Lake Park, Minnesota, and work hard to keep our neighbors’ homes safe, warm, and efficient.
Location details
8201 Central Ave NE, Ste H, Spring Lake Park, MN, 55432, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 4:30 p.m. | |
| Tue | 7:30 a.m. to 4:30 p.m. | |
| Wed | 7:30 a.m. to 4:30 p.m. | |
| Thu | 7:30 a.m. to 4:30 p.m. | |
| Fri | 7:30 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Rex and Jim were great
We decided after nearly 30 years of using a wood-burning fireplace to replace it with an easy-to-use gas insert. We chose Jack Pixley Sweeps because they have provided chimney cleaning and repair services for us in the past and had outstanding customer reviews. The estimate was within our budget, and the explanation of what the insert would look like and how it would be installed was clear. They handled scheduling the electrician and plumber needed to install the electrical outlet and gas line needed for the insert. The inse... read more
Business response:
[Member Name Removed], Thank you for taking your time to write this review of our company. We appreciate you as a customer, and hope you have many years of enjoying your gas insert fireplace. Kind Regards and Sweeps Luck! The Team from Jack Pixley Sweeps, Inc.
Great, they arrived on time and immediately started to work. They were very through in telling us what we should do with some cracks in one of the chimney's. We also had the chimney caps replaced and one of the sizes needed to be ordered...he was back at the house two days later and replaced it.
Cleaning and inspection went well. I was sent an incomplete inspection report that they fixed when I asked them to. They took some weeks to get me an estimate for the additional work that needed to be done so I ended up using a different company for it.
Went as expected.
It went very well. They adjusted their schedule to fit us in earlier so that the work was complete before our new renters moved in.
The techs were professional and knowledgeable. They did a great job of explaining my options.
All work was completed as asked.
Okay, except cracks in the flue liner were not explained as being caused by a limited chimney fire. Also provided misleading information on costs associated with flue liner replacement. Initially said it would be less cost than a gas insert, then said the opposite.
Business response:
We appreciate the opportunity to reply to Mr. [Member Name Removed]. It seems that communication is the challenge for most businesses and this is where we fell short with our customer. Our history with Mr. [Member Name Removed] began back in 2001 when we serviced his 1926 fireplace once. He scheduled our service this year to prepare for the sale of his home. We performed a closed circuit camera inspection on the internal flue liner; however, no evidence was found of a chimney fire. Our CSIA technician discovered that his fir... read more
Frequently asked questions about Jack Pixley Sweeps
How is Jack Pixley Sweeps rated?
Jack Pixley Sweeps has a 5 star rating with 1,196 reviews.
When is Jack Pixley Sweeps open?
Jack Pixley Sweeps is closed now. It will open on Monday at 7:30 a.m.