Excellent communication from scheduling and the chimney expert. Very professional and timely service.
Business response:
Thank you for taking the time to leave a review. We will be sure to share your review with our team.Thank you again for the review!
Every encounter was professional. The installers were empowered to make a lot of necessary decisions and get the job done. Very professional.
Great communication. Very neat and clean - used drop cloth and took shoes off and explained everything done.
Jack Pixley Sweeps came to clean our chimney which they did. The technician also recommended a couple things to make our fireplace safer. I was sent a quote within the day for the repairs, but no sales pitch or pressure. Just honest recommendations from an expert. I really appreciate that.
Business response:
Thank you for the 5 Star Review! It is great to hear that you had a positive experience when our technician was out to service your fireplace. We look forward to working with you in the future.
Thank you again for the 5 Star Review!
This week was the first time we have used Jack Pixley services. We chose them because they were so well reviewed, and we were not in the least disappointed! Jon ****** was our technician, he was on time, very courteous, knowledgeable and pleasant. When he finished, except for a beautifully cleaned chimney and fireplace, there not a speck of evidence that a messy piece of work had just been accomplished. He explained everything he did plus other Pixley services that we may use in the future. We will certainly call Jack Pixley... read more
Business response:
Thank you for the great review! We're pleased that *** was able to provide exceptional service and will be sure to pass on the kind words to ***. We look forward to working with you in the future.Thank you again!
Over the past 20 some years we have used Jack Pixley Sweeps and Masonry services to perform Chimney Inspections, Chimney Flue Cleaning, Smoke Chamber Cleaning and Chimney Damper Replacement.Their recent service was a chimney inspection. Once again their performance was on time, thorough, and as *******************.We plan on continuing our use of their services for many years to come.
Was on time and work efficiently and cleanly. A detailed report documented with pictures was emailed to us on what was done and recommendations concerning some necessary maintenance work to be done later with cost estimate. A very good job!
Business response:
Thank you for the review, we are so happy that you enjoyed your experience with us! We appreciate the great review, thank you again!
Very professional,and explain what they do. Highly recommend them. Give detailed report with pictures when finished
Business response:
Thank you for taking the time to review our recent visit to your home to service your gas fireplace. Our team takes pride in their work and educating homeowners on the use of their fireplaces. Thank you for the review!
This is a professional company. They are easy to reach and they communicate effectively. The chimney sweeps are friendly, skilled, and tidy. In addition to cleaning and inspecting your chimney, they take photos of the interior and exterior of the chimney. Those photos are included in the electronic version of the receipt.
Business response:
Thank you so much for taking the time to share your experience of our recent visit to your home. We at ******************************************* take great pride in our work and educating homeowners. Thank you again for the review!
Google reviews (608)