***** came out today for a chimney inspection. He was very thorough and did a great job explaining everything to me. Highly recommend!
Business response:
Thank you for taking the time to share your experience of ***** visit to your home. Our team takes great pride in their work and educating our homeowners. Thank you again the review!
These folks have done really consistent chimney cleaning for us for years and are helping us work through another company's shoddy masonry and flue repair work. *** was really helpful and took time to thoroughly explain our situation and our options to us. It is clear they take pride in what they do!
Business response:
Thank you for the 5-star review! We are grateful that we have been able to give you dependable service each year. Our team takes great pride in their work and to education our homeowners. Thank you again for the review!
Outstanding customer service. The best there is, period! We will be using Jack Pixley Chimney Sweeps & Masonry from now on.
Huge thanks to ****** and his team for the work they did on our chimney. It looks fantastic and exceeded our expectations on how it was going to look!
Business response:
Thank you for the review of our Masons repair to your chimney! Our Repair Teams take great pride in their work and we will be sure to pass along your review to them. Thank you again!
Outstanding customer service. They are first rate from the beginning of a job to the end. Explaining every step of the way what they were doing and as well as options. Very responsive to any and all questions as well as cleanup was very professional. I would highly recommend looking at this company if you need fireplace work done, including inspection, cleaning, repair, replacement, or building new.
Business response:
Thank you for the 5 star review, we are so grateful that you have chosen ******************************************** Reviews like these are why we're so often call on the best in the chimney business in the ***********. Thank you again for the great review!
He was great. Very professional and friendly. Third year having him here.
Business response:
Thank you very much for taking the time to write a great review of our technician's visit to your home. We are grateful for your business and entrusting us to maintain your gas fireplace. We look forward to seeing you again next year. Thank you again!
Great! Caleb cleaned the stove, took the stove pipe apart and took it outside to clean it. He replaced a cracked brick in the stove. He discovered the stove pipe cap was missing. He inspected the flue and the outside assembly. He took before and after pictures of everything. He showed me his findings through every step of the process. Within an hour after he left he sent me an estimate for the replacement cost of the stove pipe cap. He was thorough, professional, friendly, and fast. I was so impressed!
Business response:
Thank you [Member Name Removed] for the great review of Caleb's visit to your home! All of us at Jack Pixley Sweeps strive to provide superior service to our customers. Thank you again for review!
Very nice to work with. Job was well done in a good time frame . I will definitely tell my family and friends about this company.
Business response:
Thank you for the great review and recommending us to your family and friends! We look forward to working with you in the future. Thank you again for the review!
Office staff, inspector and chimney crew were all professional and thorough from beginning to completion of job! We highly recommend Jack Pixley Chimney Sweeps and Masonry and will use them in the future!
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