My technician was very thorough and thoughtful I knew someone who had their chimney cleaned in a difficult area and the experience was very poor and I shared that with my the h and he was understanding and assuring. This meant a lot to me for him to take my concerns and validate them. My husband was impressed with the process and the information that the tech shared. Very kind and the process was clean.
Business response:
Reviews like yours highlighting ************** Randy's ******* is what we strive for in our company. We are pleased to hear that you had such a great experience. We look forward to working with you in the future. Thank you for the great review!
They were thorough and left no mess.
Business response:
Thank you for taking the time to review our technicians visit to your home. Receiving positive feedback is always a joy. We look forward to working with you again in the future.
Thank you again for the review!
Jack Pixley Sweeps & Masonry
I had my chimney swept and inspected. The technician was very knowledgeable and explained and showed me everything he was doing. I would highly recommend this company and I will definitely be using them again.
Business response:
Thank you for taking the time to write a review our our technicians visit to your home. We will see you again next year. Thank you again for the review!
Great. Friendly,professional, answered questions and explained well.
Business response:
Thank you so much for taking the time to write a review of our services. All of our technicians take great pride in their work and integrity.
Kind regards,
Jack Pixley Chimney Sweeps & Masonry
Not only did the representative from Jack Pixley, James W****, do a bid for me, but a thorough inspection of the fireplace. This allowed me to make an informed decision about the next steps. The cost was zero.
Business response:
Thank you for leaving a 5 Star Review of our technician's visit to your home. We look forward to working with you in the future. Thank you again for the review!
The team was thorough and highly responsive from scheduling to invoicing. Every staff member was helpful and professional. We especially appreciated the technician’s willingness to be transparent both during and after inspection, providing lots of pictures and calling our attention as warranted during the inspection as well. Admittedly, our call was an AR and frankly they didn’t get it out. Even so, they explained what and why. Do I wish it had played differently? Absolutely. Doesn’t change the fact that they were the only c... read more
Business response:
Thank you for taking the time to share your experience that you received from the team at Jack Pixley Sweeps. We look forward to working with you in the future. Thank you again for the review!
We like Pixley chimney sweeps. They have been thorough with good photos of above the ground roof/chimney situation that they can see and we can not. Very good about cleaning up afterwards and being on time.
Business response:
Thank you for taking the time to review Jack Pixley Sweeps! We appreciate your business and look forward to seeing you again next year. Thank you again!
Our technician, Jim, arrived promptly. After inspection of our fireplace, he explained all services to be completed and the rates prior to service. We also requested inspection and waterproofing of the outside brick chimney. He provided pictures of the brick chimney and cap, along with recommendations of repair and waterproofing - rated included. Quality of the work done was excellent. Jim was professional, personable, answered all my questions, clearly explained the procedures. Communication and follow up from everyone at J... read more
Business response:
Thank you for leaving a 5 star review of *** and Jack Pixley Sweeps! We are grateful for our customers and the excellent service our team strives to provide for all of our clients. Thank you again for the review!
Good communication in advance and day of, arrived on time, very efficient and nice guy. Done quickly. Appreciated that the invoice included before/after photos.
Business response:
Thank you for the 5 star review of your recent experience with ******************************************** We appreciate you taking the time to review the technicians visit to your home. Thank you again!
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