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Jefferson at the Perimeter Apartments
- Apartments
- Dunwoody, GA
About this business
Location details
4867 Ashford Dunwoody Rd., Dunwoody, GA, 30338, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Resident concerns are not prioritized I don’t submit many maintenance requests, but the few I do, take so long to get assigned and completed despite multiple follow-ups. It took over a month for the battery in my smoke detector to be replaced. It’s so frustrating because we pay for this service and it’s poor. And the management team gives you the runaround every time you try to follow-up. It’s ridiculous.
Business response:
Hi Nikki, Thank you for sharing your feedback. We're sorry to hear about your experience with maintenance response times and communication. We understand how frustrating it can be when essential requests, are delayed despite multiple follow-ups. We encourage you to contact or visit the leasing office directly so your concerns can be reviewed. Your feedback has been shared with the appropriate team for review as we continue working to improve the resident experience.
0/10 wouldn’t recommend Total nightmare. From the moment i moment i moved into this complex i faced many issues. I could tell when the unit was turned over it was extremely rushed. Hugh roach problem. Nasty neighbors and foul odors. My mailbox was broken into many times and they do nothing about it. Seems as if they’re trying to upgrade the grounds of the property. The should definitely invest the money into the actual dwellings.
Worst Apartment... I don't recommend I was offered unit with no bedroom door. Even after mutilple follow ups no one bothered to fix it. In fact I stayed entire duration without a bedroom door. I paid for the service which I never got from you. Worst service and specially the current leasing manager is so rude. She even don't bother to listen tenant issues. Not a welcoming person to interact with. Overall worst experience.
Business response:
We are sorry to hear about your experience. Thank you for sharing your feedback, and I sincerely apologize for the inconvenience caused. We aim to provide a comfortable and well-maintained living space for all our tenants, and it’s clear that we missed the mark in your case. I’ll be sure to bring this to the appropriate team’s attention so we can address the issue and make necessary improvements. We truly appreciate your patience and will do everything we can to ensure this doesn’t happen again. Please feel free to reach o... read more
Horrible apartment None of the images accurately represent the apartment. We booked it online based on these photos, but upon moving in, we found it to be the complete opposite—absolutely terrible. The so-called "newly renovated" home looks nothing like the original listing. There are roaches everywhere, a foul smell, and zero maintenance. I can share images of the balcony to show the reality..I would give negative ....highly disappointed and move out in one month
Trash living at luxury prices If being treated inhumanely sounds good to you than this is the place for you. I still don't have a working washing machine and it's been broken for over a month. I've submitted 3 maintenance requests and all they have done is bring a dry vacuum into my apartment and leave it there. THE DRY VAC IS STILL IN MY APARTMENT A MONTH LATER! I've called the leasing office and messaged the property manager and all they do is gaslight you into thinking the issue will be fixed. Additionally, I have had: - ... read more
Business response:
Thank you for taking the time to share your feedback, and I sincerely apologize for the multiple issues you've been experiencing. I understand how frustrating and upsetting it must be to deal with these ongoing concerns, and I’m truly sorry that we've fallen short in providing you with the quality l iving experience you deserve. This is not the standard we strive for, and I want to assure you that your experience is being taken seriously. I will personally escalate your situation to ensure immediate attention and action is ... read more
DO NOT LIVE HERE I currently live in this complex and if i could give a 0 star, I would. I wish I had looked at the reviews prior to signing my lease, and there is no one to blame but myself, but if i can save someone else the trouble with this post it will be worth it somewhat. I am currently halfway through my lease, and I can not wait till it is over. I dont know where to even begin with the problems with this complex. From the customer service in the leasing office, to the maintenance requests just being closed without e... read more
Business response:
Hi, thank you for sharing this feedback with us and we regret to hear that you had a poor experience with us. We would like to discuss these issues further, please give us a call at (855) 200-8946 at your earliest convenience. Thank you
Poor experience with leasing staff Had a tour scheduled and specified I was looking for a studio or 1 bedroom. When I got there I was told nothing was available to show, but on the website it did show that there was a studio available. It would have been nice for someone to let me know that before driving all the way there and wasting my time.
Business response:
Hi, thank you for taking the time to leave us feedback about your experience with us. We would like to hear more about how we can further improve. We would appreciate it if you could give us a call at (855) 200-8946 to discuss this in more detail. Thank you.
No A/C Had to remove my five star review due to their inability to complete emergency maintenance requests. Everything else I can stand but, but the A/C has been out in our apartment for almost 3 weeks, and they have said "it will be done in 3-5 days", then "it will be done tomorrow", then "it will be done by the end of the day today" after each of our weekly visits. I will update the review if they can fix the A/C asap.
Don't Recommend My experience: Leasing staff is unprofessional and never gets reply over email even after multiple follow up. Difficult to get their time in person or over call. Move out procees is really poor Staff never communicate/hide right information to residents and charge directly on deposits. Any service request or emergency requests take months of time to fix Resident Referral process is very poor and never gets referral amount Once you moved out from apartment leasing staff will start ignoring calls and never resp... read more
Frequently asked questions about Jefferson at the Perimeter Apartments
How is Jefferson at the Perimeter Apartments rated?
Jefferson at the Perimeter Apartments has a 3.1 star rating with 889 reviews.
When is Jefferson at the Perimeter Apartments open?
Jefferson at the Perimeter Apartments is open now. It will close at 6:00 p.m.