Jefferson at the Perimeter Apartments

3.0

Apartments
Dunwoody, GA

About this business

Real Estate Apartments

Location details

4867 Ashford Dunwoody Rd., Dunwoody, GA, 30338, United States

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Weekday	Schedule	Status
Mon	9:00 a.m. to 6:00 p.m.
Tue	10:00 a.m. to 6:00 p.m.
Wed	9:00 a.m. to 6:00 p.m.
Thu	10:00 a.m. to 6:00 p.m.
Fri	9:00 a.m. to 6:00 p.m.
Sat	10:00 a.m. to 5:00 p.m.
Sun	Closed

3.0774 reviews

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Shawn D.

7 years ago

I have informed... (Verified Renter) I have informed couple of things for the maintenance issues like Washer is not working, AC filter is changed 2 years back and requested to change and that is also not done till now. Lot of follow ups over the emails and in leasing office no one respond to any one of the issue.

Business response:

Thank you for providing your feedback and letting us know about this issue. We are so sorry that we have not put our best foot forward and want to ensure any pending maintenance items you have are resolved. Please reach out to me at 770.901.9999 or Kim.Salone@steadfastliving.com, so we may set a time to discuss as well as an appointment for repair. Again, thank you for your feedback and I look forward to hearing from you soon.

Shawn D.

7 years ago

Plenty of roaches... (Verified Renter) Plenty of roaches in and out of the apartments. Lack of immediate response to the issue reported.

Business response:

Thank you for your review. We are so sorry that we have not put our best foot forward and want to ensure any pending maintenance items you have are resolved. We did have an intensive pest control treatment done so if you re still experiencing issues please reach out to me at 770.901.9999 or Kim.Salone@steadfastliving.com, so we may set a time to discuss. Again, thank you for your feedback and I look forward to hearing from you soon.

Shawn D.

7 years ago

To many bugs,... (Verified Renter) To many bugs, vertical blinds still not fixed and there is gaps in the blinds so I?m always worried that my neighbors can peep in at night and I can?t close my laundry doors. It?s been like that since I moved in 3 months ago. I?m very unhappy with it.

Business response:

Shawn D.

7 years ago

Maintaince requests are... (Verified Renter) Maintaince requests are not attending for months. We are having issues with appliance since we moved in, but as they are emergency as per Leasing Office & they are always short of staff. Taking urgent ones on priority , ours has been never fixed properly.

Business response:

Shawn D.

7 years ago

Three reasons: 1.... (Verified Renter) Three reasons: 1. Service requests are not answered or assigned quickly. If contacted multiple times , same reason is given that we have so many arequests open. 2. Internal transfer to another apartment is almost made impossible with so many clauses. 3. Lot of cockroaches which has no impact by pest control.

Business response:

Thank you for providing your feedback. We apologize your experience has been less than exceptional. We are working diligently to resolve the issues within the community and would love to speak to you directly regarding your concerns. We do have a transfer process in place and would love to help you move into a newly renovated unit or a unit that is larger than your current home. Please reach out to me at Kim.Salone@steadfastliving.com, so we may set a time to discuss. Again, thank you for your feedback and I look forward to ... read more

Shawn D.

7 years ago

I have not... (Verified Renter) I have not had a working dishwasher since July-30th and have repeatedly raised this issue with the community managers. It is now 10/2 and this issue is still not resolved. Based on this, I would not recommend the community to others.

Business response:

Shawn D.

7 years ago

cockroaches are main... (Verified Renter) cockroaches are main problem in the community. that's the main reason i would not recommend this apartment apart from that everything is ok.

Business response:

Thank you for your feedback. We are sorry to hear you have had a negative experience but are glad overall everything has been positive. We did do an intensive pest control treatment. Are you still having problems? If so, please call the office so we can get this fixed for you immediately.

Diana R.

7 years ago

No Stars-Do Not Live Here While it is one of the cheaper places in Dunwoody, I would not recommend living here even after the new management takeover. A/C broke twice in the middle of the summer and both times took 7 days to get anyone to acknowledge the request even after calling and going into the office. The response back I got was, "It's a large complex and some people have not had A/C for a month" which mortified me. It is a sign of poor management when the maintenance team is too small for a complex this size. After co... read more

Business response:

Thank you for providing your feedback. We apologize your experience has been less than exceptional. We are working diligently to resolve the issues within the community and would love to speak to you directly regarding your concerns. Please reach out to me at Kim.Salone@steadfastliving.com, so we may set a time to discuss. Again, thank you for your feedback and I look forward to hearing from you soon.

Zameel A.

7 years ago

Worst Management. Apartment is infested by roaches, no pest control. Pet poops all around, residents don’t clean after their pets and even mangement is not bothered about this despite several complaints. It takes several physical remainders and months to address any maintenance request. Management doesn’t respond to any residents calls or email. They have put their phone on automated system, they respond to lease enquiries only. Just waiting for lease to end to get out of this place.

Business response:

Thank you for your review. We are so sorry to see your experience has not been a positive one. Please reach out to me at Kim.Salone@steadfastliving.com, so we may set a time to discuss your concerns. Again, thank you for your feedback and I look forward to improving your experience.