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Jefferson at the Perimeter Apartments
- Apartments
- Dunwoody, GA
About this business
Location details
4867 Ashford Dunwoody Rd., Dunwoody, GA, 30338, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
RENT AT YOUR OWN RISK Pest (rats, roaches) infested, maintenance is a joke. Half of Maintenance requests are closed without action. Below are 2 issues that bothered me most(i’m not listing regular maintenance issues that are delayed or never acted on). When i found rats inside apartment and raised a request to find entry point for rats and close the gap, no action was taken and maintenance request closed. Using rat trap, caught a family of 7 rats. During this process, i found entry point for rats around a/c and hot water pip... read more
The maintenance manager... (Verified Renter) The maintenance manager is very knowledgeable and takes care of things quickly. and very pleasant, however The community itself needs a lot of work which is not the fault of current maintenance. I've had an enormous amount of problems after only being here a week and thanks to the maintenance manager things are being taken care of immediately. Some of these fixtures, carpet, painting etc have not been replaced I over 20 years. There was soooo much mildew, mood, rust and god knows ... read more
Very poor conditions and bad service Do not choose this apartment!!! The hot water was gone sometimes.Mold,Bugs are everywhere! And they increased the rent $300 more at the end of my lease! When I moved out they Charged all of my deposit and $157more.
Business response:
Thank you for the review. We apologize for the negative experience you had while living at our community. Our goal is to ensure you are comfortable in the home. We would like to invite you back to the office to discuss any issues with the damages charged to offer transparency into the charges made.
I would recommend... (Verified Renter) I would recommend the apartment because it is good in all manner/amenities but at the same time i have gone through mental trauma where a day before my move in when i called in to inform to handover my keys to another resident, i was informed that apartment is not ready and i was asked to come after a week. That was highly unprofessional
Because the community... (Verified Renter) Because the community is a great place but they still need to lower the rent for residents that have been here for a long time. Also,the community needs to have some renovations in the 9th and 10th Building Garage, and they also need to clean the pool more frequently as the deep side of the pool is very very dirty.
Business response:
Thank you for the review! We are working on the garage clean up and look forward to improving the current state. We will also be sure to look into the pool and have this area cleaned if needed. Please be sure to let us know anything else you need to make your living experience more enjoyable.
It has been... (Verified Renter) It has been fixed 25 days after raising the request. I have to continuously followup every other day. And with no support from people at the office, i met the service personnel on the way and finally he helped.
Business response:
Thank you for providing your feedback. We apologize for the time lapse in your service requests and are truly sorry for the inconvenience this has caused you. We are working diligently to resolve the issues within the community and would love to speak to you directly regarding your concerns. Please reach out to me at Kim.Salone@steadfastliving.com, so we may set a time to discuss. Again, thank you for your feedback and I look forward to hearing from you soon.
We had lot... (Verified Renter) We had lot of issues since we moved in and none was addressed. The leasing office mobile lines are always busy or voicemail. Nobody literally cared once we moved in. Initial inspection was not done. The kitchen lights were not working and even after multiple follow ups with the management office, the issue was not addressed. We met a service peronnel in the complex and he was kind enough to address the issue.
Business response:
Thank you for providing your feedback. We apologize your experience has been less than exceptional. We are working diligently to resolve the issues within the community and would love to speak to you directly regarding your concerns. Please reach out to me at Kim.Salone@steadfastliving.com, so we may set a time to discuss. Again, thank you for your feedback and I look forward to hearing from you soon.
This has been... (Verified Renter) This has been an ongoing issue with a roach infestation. I?ve requested that they do more to handle the issue. Even though they visited the roaches are not going away. This has been multiple service requests.
Business response:
Thank you for your review. We are so sorry your experience has not been positive and want to ensure any concerns you have are resolved. We did have an intensive pest control treatment done so if you are still experiencing issues please reach out to me at 770.901.9999 or Kim.Salone@steadfastliving.com, so we may set a time to discuss. Again, thank you for your feedback and I look forward to hearing from you soon.
Cockroache issue. Management... (Verified Renter) Cockroache issue. Management have to control it by a mandatory pest control for entire community
Business response:
Thank you for your review. We are so sorry your experience has not been positive and want to ensure any concerns you have are resolved. We did have an intensive pest control treatment done so if you are still experiencing issues please reach out to me at 770.901.9999 or Kim.Salone@steadfastliving.com, so we may set a time to discuss. Again, thank you for your feedback and I look forward to hearing from you soon.
Frequently asked questions about Jefferson at the Perimeter Apartments
How is Jefferson at the Perimeter Apartments rated?
Jefferson at the Perimeter Apartments has a 3 star rating with 774 reviews.
When is Jefferson at the Perimeter Apartments open?
Jefferson at the Perimeter Apartments is open now. It will close at 6:00 p.m.