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JOEY DTLA
- Restaurants
- Los Angeles, CA
About this business
Location details
700 W 7th St, Ste S430, Los Angeles, CA, 90017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to Midnight | |
| Tue | 11:00 a.m. to Midnight | |
| Wed | 11:00 a.m. to Midnight | |
| Thu | 11:00 a.m. to Midnight | |
| Fri | 11:00 a.m. to 1:00 a.m. | |
| Sat | 11:00 a.m. to 1:00 a.m. | |
| Sun | 11:00 a.m. to Midnight |
The waitress was extremely inattentive, she took a long time to take our drink order and our food order. The managing staff was great though.
Business response:
Hi Sala, Thank you for taking the time to share your experience with us. We’re very sorry to hear that the service you received from your server fell short of the attentive, timely experience we strive to provide. Your feedback is important, and we’ll be addressing this with our team to ensure we improve moving forward. We’re glad to hear that our management staff made a positive impression, and we appreciate you recognizing their efforts. If you’d like to discuss your visit further, please feel free to contact me directly —... read more
First time dining there and I would go back to that exact location. The host at the front was very polite and friendly. Even tho there was a delayed we were accommodated for that which she didn’t have to do but it was greatly appreciated. Outstanding customer service.
Business response:
Hi Shaniqua I'm delighted to hear that our team took care of you and were able to make up that delay, so sorry! Thank you so much for leaving us this positive, I'm glad that your experience was still great regardless. We hope to see you again! Clayton Favela General Manager
We enjoyed our time. Service was excellent. Food was great. They accomodated for late reservation. Will definitely go back.
Business response:
Hi Angel, I'm so glad you enjoyed your experience with us. We will be eagerly waiting for that next visit! Clayton Favela General Manager
Pretty chill. Too much ice in the drinks. But i prefer manhattan beach.
Business response:
Hi Brooke, I'm so sorry to hear that your drinks weren't up to standard. I do appreciate you taking the time to leave us a positive review and hope you do give us another chance to make things right! We really would love to see you again. Clayton Favela General Manager
Overall good experience but putting a party of 6 in a small booth while having one of us sitting outside the booth on a chair was not the best decision. A table would have been a much better choice.
Business response:
Hello Stephen, Thank you for your review, Stephen. We appreciate your feedback and will take your seating preference into consideration for future visits. Clayton Favela General Manager
Excellent restaurant. Highly recommend! The entire staff is well-trained and the food is superb.
Business response:
Hey Robert, We are pleased to hear you found our staff well-trained and food superb. Thank you for recommending us! We look forward to your next visit. Clayton Favela General Manager
The food is soo good, portions are enough with a little “to go” for me. Got to taste food my friends ordered & they are so delicious as well. Taste is ok for us who are all healthy diners. The price is so reasonable. The ambience is perfect for quiet dinner & the staff are so amazingly helpful & ver accommodating. We got excellent customer service from all staff especially Duanny, who was assigned in our table. He guided us on what best to order, he gave us tip on the best food in the menu an even helped take our photos as m... read more
Business response:
Hello Julie, Thank you for your time in sharing your experience at JOEY DTLA. We are absolutely delighted to hear that you and your friends enjoyed the delicious food and found the portions to be generous with even some leftovers to take home. We're particularly pleased to hear about Duanny's exceptional customer service. Your detailed feedback means a great deal to us and we look forward to welcoming you back for another memorable dining experience. Clayton Favela General Manager
Food was tasty and fresh. Service was horrible. It took a while for the waitress to take our order. When she did, it took a while for the food to come out. The chicken Parmesan was warm. We ordered two salads. The tofu bowl was delicious even though I’m not vegan. After we ate, our plates sat on the table way too long. The waitress finally came back and took our dessert order. We ordered 2 hot teas with cream. She brought out the hot tea but no cream. By the time she came back, the tea wasn’t hot anymore. It took a while for... read more
It was birthday of my daughter, there was delay about 20 min for birthday cake.
Frequently asked questions about JOEY DTLA
How is JOEY DTLA rated?
JOEY DTLA has a 4.7 star rating with 4,806 reviews.
When is JOEY DTLA open?
JOEY DTLA is open now. It will close tomorrow at 12:00 a.m.