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JOEY Sherway
- Restaurants
- Etobicoke, ON
About this business
Location details
25 The West Mall, Unit 500, Etobicoke, ON, M9C 1B8, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to Midnight | |
| Tue | 11:00 a.m. to Midnight | |
| Wed | 11:00 a.m. to Midnight | |
| Thu | 11:00 a.m. to Midnight | |
| Fri | 11:00 a.m. to 1:00 a.m. | |
| Sat | 11:00 a.m. to 1:00 a.m. | |
| Sun | 11:00 a.m. to Midnight |
Unfortunately, our visit to this restaurant left a mixed impression. The place seemed dusty, which gave a feeling of insufficient cleanliness. The service was disappointing — we had to remind the waiter about ourselves, which made the experience less enjoyable. The food was decent, but it was noticeably stuffy and hot inside, making the atmosphere uncomfortable. Due to the overall level of service, we decided to leave a slightly smaller tip than usual. We hope the restaurant takes note of these issues and improves its servic... read more
We love coming to Joeys. It is our favourite restaurant. Great experience!
All of our servers were outstanding and very helpful. The service was excellent. The food was great and good value. The menu has lots of choices.
Hi We had the the Tuna and BBQ Chicken Salad - Just too much dressing that left it soggy and too stronger tasty Shame as it looked fantastic and Tuna was wonderful. Thanks
Business response:
Hi David, Thank you for your feedback! We're glad to hear you enjoyed the tuna and thought it looked fantastic. We’re sorry that the dressing didn’t meet your expectations and made the salad soggy. We appreciate your input and will certainly review our dressing portions to ensure a better balance in the future. We hope to have the opportunity to serve you again soon! Rubina Bedi Guest Service Manager, JOEY Sherway
I was not seated where I had booked a reservation
Business response:
Hi Gursakhi, Thank you for sharing your feedback with us. We sincerely apologize for the seating mix-up and understand how frustrating that must have been, especially when you had made a reservation. We always strive to ensure our guests have the best experience, and it’s clear we missed the mark during your visit. We appreciate you bringing this to our attention and will work to prevent this from happening in the future. We hope you'll give us another chance to provide you with a seamless and enjoyable dining experience. Th... read more
Server was not friendly and seemed to be annoyed from the start. Didn’t refill water or coffee until asked. Bad attitude when asked if the chips in the guacamole was gluten free and was snarky when we told her the steak and sushi was supposed to be with salmon, not tuna.
I went to Joey's with my kids, my mom and sister. I decided to order the steak and ravioli. I usually go for lettuce wrap and wings, but I was feeling for steak. The steak was good. I had it well done, and no it was NOT rubbery. The ravioli was ok. My 1st bite wasn't pleasant, but the rest was fine. 20 minutes after eating, I did have a stomach that prompted me to ask for the bill and go home. The stomach ache lasted the night. Very uncomfortable feeling.
Business response:
Hi Nicole, Thank you for taking the time to share your experience with us. We're glad to hear that you enjoyed the steak, and we appreciate your feedback on the ravioli. We're truly sorry to hear about the stomach discomfort you experienced after your meal, though, as that’s certainly not the experience we want for our guests. Please know that we take food safety and quality very seriously, and we’ll make sure to look into the situation further. We’d love to make this right for you and would appreciate the opportunity to dis... read more
I have heard great things about Joey but our experience wasn’t so great. We were celebrating my birthday and had made the reservation via opentable. I went in person to make the reservation and the hostess working Dec 26 told me to book via opentable. She said doing this we could add notes to say it’s for a birthday and they will bring a free dessert. Come reservation night Dec 29, and the hostess says they don’t do the free dessert. Not a big deal but we don’t appreciate being lied to when making the reservation. Second iss... read more
Business response:
Hi Simran It was so lovely connecting over the phone and chatting with you earlier. Thank you for your honest feedback - I am really looking forward to turning this into a 5 star experience in the New Year! Victoria Haufek
Food was horrible, no taste, no seasonings. Portion size very small for the price. Mocktails full of ice.
Frequently asked questions about JOEY Sherway
How is JOEY Sherway rated?
JOEY Sherway has a 4.6 star rating with 12,865 reviews.
When is JOEY Sherway open?
JOEY Sherway is open now. It will close tomorrow at 12:00 a.m.