This profile has been claimed by the business owner or representative.
La Quinta Inn & Suites Austin NWLakeline Mall
- Hotels
- Austin, TX
About this business
Location details
10701 Lakeline Mall Dr, Austin, TX, 78717, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Hot room at night The AC was aparantly pre set not to cool lower than 70 degrees. The room was very warm and uncomfortable to sleep in. Woke up sweating both nights. Probably will not consider La Quinta again.
Disappointing Take a look at these signs - property is fairly new. Good thing there was not an emergency during my stay. Three floors and not a single sign at the elevator was correct.
Business response:
Thank you for taking the time to share your feedback. We are looking into making any necessary changes.
Fair
Exceptional Mattress Mattress was not comfortable
Okay place to stay Loveseat or more seating in room. Room size was ok. Only one desk chair and one small chair provided and the room could easily have had room for at least a loveseat. Would have been nice to sit to watch some tv or read. The door to the bathroom kept closing by itself, bumping into anyone standing at the sink, so we had to put something next to it to keep it open. Breakfast was good every morning, with some items changed instead of same. Staff were very friendly and pleasant.
Not worth the money and I would not go back to that motel The hot tub seem broken down The room was nice
Business response:
Thank you for taking the time to review your stay. We at La Quinta do strive to provide each guest with a positive experience and I am sorry that we did not do this for you on this visit. We do hope you will again choose La Quinta in your travels. Jayme H - General Manager
Not clean, loud guests, no healthy breakfast, stains on carpet, very poor. Not worth the $ It was not clean. There was very poor choice for breakfast. If however you don't mind a heart attack and diabetes ... then your all set Friendly cleaners
Business response:
At La Quinta, we work very hard to make sure all our guests have a comfortable stay and we back it up with a 100% satisfaction guarantee. We apologize that during your stay you had an unpleasant experience and hope you will consider staying at La Quinta in the future.
it's ok The air in the room seems to be having mold or something (maybe from air filter) , because when I step in a room after a few hours I got stuffy nose badly, When I go out for my business, I don't get stuffy nose
Business response:
At La Quinta, we work very hard to make sure all our guests have a comfortable stay and we back it up with a 100% satisfaction guarantee. We take a proactive approach by internally inspecting each room. We apologize that during your stay you had an unpleasant experience and hope you will consider staying at La Quinta in the future.
Stay at your own risk. The room smelled like a hamster cage. The room was really hot and the TV didn't work. Shower head was broken so poor water pressure. Bed was comfy that was all.
Frequently asked questions about La Quinta Inn & Suites Austin NWLakeline Mall
How is La Quinta Inn & Suites Austin NWLakeline Mall rated?
La Quinta Inn & Suites Austin NWLakeline Mall has a 4.1 star rating with 2,700 reviews.
When is La Quinta Inn & Suites Austin NWLakeline Mall open?
La Quinta Inn & Suites Austin NWLakeline Mall is closed now. It will open at 12:00 p.m.