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La Quinta Inn & Suites Austin NWLakeline Mall

4.1

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Location details

10701 Lakeline Mall Dr, Austin, TX, 78717, United States

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WeekdayScheduleStatus
Mon12:00 p.m. to 12:00 p.m.
Tue12:00 p.m. to 12:00 p.m.
Wed12:00 p.m. to 12:00 p.m.
Thu12:00 p.m. to 12:00 p.m.
Fri12:00 p.m. to 12:00 p.m.
Sat12:00 p.m. to 12:00 p.m.
Sun12:00 p.m. to 12:00 p.m.
4.12,642 reviews
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Jerilyn's profile image
Jerilyn 
8 years ago

Not worth the money and I would not go back to that motel The hot tub seem broken down The room was nice 

Business response:

Thank you for taking the time to review your stay. We at La Quinta do strive to provide each guest with a positive experience and I am sorry that we did not do this for you on this visit. We do hope you will again choose La Quinta in your travels. Jayme H - General Manager 

Anonymous's profile image
Anonymous 
8 years ago

Not clean, loud guests, no healthy breakfast, stains on carpet, very poor. Not worth the $ It was not clean. There was very poor choice for breakfast. If however you don't mind a heart attack and diabetes ... then your all set Friendly cleaners 

Business response:

At La Quinta, we work very hard to make sure all our guests have a comfortable stay and we back it up with a 100% satisfaction guarantee. We apologize that during your stay you had an unpleasant experience and hope you will consider staying at La Quinta in the future. 

Anonymous's profile image
Anonymous 
8 years ago

it's ok The air in the room seems to be having mold or something (maybe from air filter) , because when I step in a room after a few hours I got stuffy nose badly, When I go out for my business, I don't get stuffy nose 

Business response:

At La Quinta, we work very hard to make sure all our guests have a comfortable stay and we back it up with a 100% satisfaction guarantee. We take a proactive approach by internally inspecting each room. We apologize that during your stay you had an unpleasant experience and hope you will consider staying at La Quinta in the future. 

Elizabeth's profile image
Elizabeth 
8 years ago

Stay at your own risk. The room smelled like a hamster cage. The room was really hot and the TV didn't work. Shower head was broken so poor water pressure. Bed was comfy that was all. 

Anonymous's profile image
Anonymous 
8 years ago

Overpriced & unsanitary Blood stains on sheets. Disgusting. Couch looked old & gross. Rates are way too high, especially for the poor quality & uncleanliness. Bathroom sink & countertop 

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Kristi 
9 years ago

Horrible Management staff and they totally stole money from me! They completely charged my credit Card $500 for apparent phone cords that I didn't even use the Phones ! I have a cell phone and I was in the room for 3 hours that was IT!!! I am going to go to battle with this hotel and bash it everywhere I know. I travel a lot and so does my spouse and trust me this hotel or any afflitate will NOT be getting any business from us or any company we are associated with. 

Penelope's profile image
Penelope 
10 years ago

Only thing available Telephone land line not working when I needed to talk directly to a the hotel. Urine smell overwhelming in bathroom, carpet dirty, beds made but NO memory foam hard steel wire spring could feel every one, bales of cotton for pillows really just the only thing available within the area not booked 

Judith's profile image
Judith 
10 years ago

Left early, rooms small and narrow, dogs barking all over, impossible to sleep The rooms are poorly set up with a pointlessly long table/desk/kitchen unit running the entore length of the room opposite the beds. This means that there is no way a luggage cart and a person can fit in the door or even inside the room without standing on a bed. Even without the cart there is no room for,any more than one small suitcase. I had to keep mine on my bed. The room phones didn't work our entire stay so we had to use cell to contact the... read more

Frequently asked questions about La Quinta Inn & Suites Austin NWLakeline Mall

How is La Quinta Inn & Suites Austin NWLakeline Mall rated?

La Quinta Inn & Suites Austin NWLakeline Mall has a 4.1 star rating with 2,642 reviews. 

When is La Quinta Inn & Suites Austin NWLakeline Mall open?

La Quinta Inn & Suites Austin NWLakeline Mall is closed now. It will open tomorrow at 12:00 p.m.