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La Quinta Inn & Suites Fairfield
- Hotels
- Fairfield, NJ
About this business
Location details
38 2 Bridges Rd, Fairfield, NJ, 07004, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
What I like is the hotel is surrounded by fine dine in restaurant and fast food. What I didn’t like was there is mosquitoes in the room
Business response:
Thank you for sharing your feedback. We are glad to hear that you appreciated the hotel’s location and the convenience of nearby fine dining and fast food options. However, we are very sorry that your experience was negatively impacted by the presence of mosquitoes in your room. We understand how important a comfortable and hygienic environment is for our guests, and we regret that we fell short in this regard. Your comments have been shared with our housekeeping and maintenance teams so that immediate steps can be taken to ... read more
Dirty. Broken tiles and floor around building. Stuff was vacuuming floors at night making it loud, beakfast was very poor and low quality
Business response:
Thank you for taking the time to share your feedback. We sincerely apologize for the disappointing experience you had during your stay. The cleanliness concerns, broken tiles, and noise disturbances you described are not reflective of the standards we aim to uphold. We also regret that our breakfast service did not meet your expectations. Your comments have been shared with our housekeeping and maintenance teams for immediate attention, and we are reviewing our food and beverage offerings to ensure better quality and variety... read more
I am a Wyndham member and chose this property specifically because of the Ramada by Wyndham brand, but this was by far one of the worst hotel experiences I’ve had. The photos online do not match the reality of this property at all. Upon arriving around 5 PM, I immediately noticed serious cleanliness and maintenance issues. The refrigerator in the room was completely rusted on the outside. The small couch was filthy, and the lampshade had visible stains. The overall condition of the room was dirty and unsanitary — not what yo... read more
Business response:
Thank you for sharing your feedback with us. We sincerely apologize that your recent experience at our property did not meet the standards you expected from the Ramada by Wyndham brand. We regret the cleanliness and maintenance concerns you encountered, as well as the safety issues around the entrance. This is not reflective of the quality we strive to provide. We understand how disappointing it must have been to cancel your stay and incur additional expenses. Please know that your comments have been shared with our manageme... read more
The hotel was disgustingly dirty and showed obvious signs of aging. Room was hot and could not adjust the air conditioning. Cracks in the walls, shower could not work properly, water only tepid. Overall one of the worst hotels we've ever stayed at. Would not consider this hotel brand in the future.
Business response:
We are very sorry to hear about the disappointing experience you had during your stay. The issues you described regarding cleanliness, maintenance, and air conditioning are unacceptable and far below the standards we strive to uphold. Please accept our sincere apologies for the condition of your room and the property. We take your feedback very seriously and are addressing these concerns immediately with our housekeeping and maintenance teams to ensure corrective action is taken. We regret that your stay was uncomfortable an... read more
Business response:
Thank you for sharing your feedback with us. We noticed you rated your recent stay a 4 out of 10 without leaving specific comments. We are truly sorry to learn that your experience did not meet expectations. Your input is very important to us, and we would appreciate it if you could share more details about what went wrong. This will help us address your concerns directly and improve our services. We value your patronage and hope to have the opportunity to restore your confidence in us.
Business response:
Thank you for sharing your feedback with us. We noticed you rated your recent stay a 2 out of 10, but did not leave specific comments. We are truly sorry to learn that your experience fell short of expectations. Your input is very important to us, and we would appreciate it if you could share more details about what went wrong. This will help us address your concerns directly and improve our services. We value your patronage and hope to have the opportunity to restore your confidence in us.
J’ai pris la chambre en avance que 15:00 mais c’était salle Le restaurant le l’hôtel en général n’était pas propre Il faut demander pour avoir votre serviettes Il ont jamais nettoyé où entrée à la chambre pour faire que ce que soit
Business response:
Thank you for sharing your feedback with us. We are very sorry to learn that your stay did not meet expectations and that you encountered issues with cleanliness in your room, the restaurant, and the entrance, as well as with towel service. This is not the level of service we aim to provide. Please be assured that we are addressing these concerns with our housekeeping and restaurant teams to ensure improvements are made immediately. We appreciate you bringing these matters to our attention and regret that your experience was... read more
Everything was awful. From the bathroom to the bed being stained and drawers were broken and stain.
Business response:
We are truly sorry to learn about the disappointing experience you had during your stay. Your feedback is very concerning, and we sincerely apologize for the issues you encountered with the bathroom, bed, and furniture condition. This is not the level of service and quality we strive to provide. Please be assured that we are addressing these matters with our housekeeping and maintenance teams immediately to prevent such occurrences in the future. We value your feedback and would appreciate the opportunity to regain your trus... read more
The service was terrible; I booked a double room in advance, but when I arrived, they told me they didn't have one and gave me a single room for a family of four.
Business response:
We are very sorry to hear about the disappointing experience you had during your stay. We sincerely apologize for the inconvenience caused when your reserved double room was not available and you were instead provided a single room, which was unsuitable for your family. This is not the level of service we strive to provide, and we understand how frustrating this must have been. Please be assured that we are reviewing our reservation and room allocation processes to prevent such situations in the future. We regret that your s... read more
Frequently asked questions about La Quinta Inn & Suites Fairfield
How is La Quinta Inn & Suites Fairfield rated?
La Quinta Inn & Suites Fairfield has a 2.9 star rating with 4,726 reviews.
When is La Quinta Inn & Suites Fairfield open?
La Quinta Inn & Suites Fairfield is closed now. It will open tomorrow at 12:00 p.m.