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La Quinta Inn & Suites Fairfield
- Hotels
- Fairfield, NJ
About this business
Location details
38 2 Bridges Rd, Fairfield, NJ, 07004, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
The hotel was riddled with children that were running wild. No parents in site. The floors were completely covered in stains rips and what looked like ground in food. When we arrived at the room it smelled like pot. we dropped bags and went for dinner AT dinner i booked a new hotel. we went back to the room. The entire hallway from the elevator was echoing very loud music. People were running down the hallway. We grabbed our items and left to another hotel. Would not recommend this place to anyone unless you are ok with thes... read more
Business response:
We are deeply sorry to hear about the distressing experience you had during your stay. The issues you described regarding cleanliness, noise, and the overall environment are unacceptable and far below the standards we strive to uphold. Please accept our sincere apologies for the condition of the property and the disturbances you encountered. We regret that you felt compelled to leave early and that this has impacted your view of our hotel brand. Your feedback is invaluable, and we are addressing these concerns immediately wi... read more
It was horrible, the room was not clean and it was so dirty!! I went with my two 3 months old baby and I couldn’t even sleep because I didn’t feel safe!!
Business response:
We are deeply sorry to hear about the distressing experience you had during your stay. The cleanliness and safety concerns you described are unacceptable and far below the standards we strive to uphold. We sincerely regret that your room was not properly prepared and that this caused you discomfort, especially while traveling with your infants. Please accept our heartfelt apologies. We are addressing these issues immediately with our housekeeping and maintenance teams to ensure corrective action is taken. Your feedback is in... read more
This place is not even 1-star worthy!! Gross. Inappropriate. Desk help clueless. Sleeping on the job. People vaping in lobby. AC broken (in August mind you). Cushions thrown on property’s bushes. Cleanliness was atrocious. Checked out early and would not allow even a pet staying here!!!! Horrifying. Horrible is a gross understatement!!!!!!! DO NOT book here.
Business response:
We are deeply sorry to hear about the distressing experience you had during your stay. The issues you described regarding cleanliness, maintenance, and service are unacceptable and far below the standards we strive to uphold. Please accept our sincere apologies for the condition of the property and the behavior you encountered. We take your feedback very seriously and are addressing these concerns immediately with our housekeeping, maintenance, and front desk teams to ensure corrective action is taken. We regret that your st... read more
C’était terrible! Insalubre, escortes, drogues, seringues, police, violence, armes… nous sommes partis c’était horrible nous qui étaient accompagnés de 2 enfants…
Business response:
We are deeply concerned to read your feedback and sincerely apologize for the distressing experience you described. The safety, comfort, and well‑being of our guests — especially families with children — is our highest priority. We take reports of unsanitary conditions and inappropriate or unsafe activity extremely seriously. Please be assured that immediate investigations are conducted whenever such concerns are raised, and corrective measures are enforced without delay. Your comments highlight issues that are unacceptable,... read more
Old and worn out.
Business response:
Thank you for sharing your feedback. We regret to learn that the property did not meet your expectations and appeared old and worn out during your stay. We understand how important a fresh and well‑maintained environment is for guest comfort, and your comments highlight areas where we must improve. Please be assured that refurbishment and upkeep are ongoing priorities, and your observations will be shared with our management team to accelerate necessary updates. We appreciate your candid review and hope we may have the oppor... read more
My husband and I stayed here for my birthday weekend trip to New York. The first night we had no tv. The second day we went to New York and returned to the hotel at 2:30am and still no tv. The lady at the front desk gave us another room. My husband noticed hair on the pillows and pulled the covers back and the bed was full of trash. As if someone slept in the bed and straightened it back up when they were done. But it had a working television. I told the front desk about it and she moved us to another room, which has a telev... read more
Business response:
Thank you for taking the time to share your experience with us. We are truly sorry to learn that your birthday weekend stay was far from satisfactory. The issues you encountered with the television, room cleanliness, and shower facilities are unacceptable and do not reflect the standards we strive to maintain. We sincerely apologize for the inconvenience and disappointment caused during such a special occasion. Your feedback has been shared with our housekeeping and maintenance teams to ensure immediate corrective action. Wh... read more
The place was dirty and didn’t seem to be cleaned regularly.
Business response:
Thank you for sharing your feedback and rating us 4 out of 10. We are very sorry to hear that you found the place dirty and not cleaned regularly. Cleanliness is a top priority for us, and we regret that we did not meet your expectations during your stay. Your comments have been shared with our housekeeping team to ensure immediate improvements. We appreciate your honesty and hope you might consider giving us another opportunity to provide you with a better experience in the future.
Business response:
Thank you for sharing your rating with us. We are very sorry to learn that your experience did not meet expectations. Guest satisfaction is our priority, and we regret that we fell short during your stay. Your feedback is important, and we would welcome the opportunity to understand more about your concerns so we can improve. We hope you might consider giving us another chance to provide you with a better experience in the future.
No felt unsafe..poor lighting
Business response:
Thank you for taking the time to share your experience. We are deeply concerned to hear that you felt unsafe during your stay and that the lighting did not meet expectations. Guest safety and comfort are our highest priorities, and your feedback highlights areas that require immediate attention. We sincerely apologize for the discomfort you faced and assure you that corrective measures will be taken to improve both safety and lighting standards. Your input is invaluable in helping us provide a better environment for all our ... read more
Frequently asked questions about La Quinta Inn & Suites Fairfield
How is La Quinta Inn & Suites Fairfield rated?
La Quinta Inn & Suites Fairfield has a 2.9 star rating with 4,726 reviews.
When is La Quinta Inn & Suites Fairfield open?
La Quinta Inn & Suites Fairfield is closed now. It will open tomorrow at 12:00 p.m.