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La Quinta Inn & Suites Fairfield
- Hotels
- Fairfield, NJ
About this business
Location details
38 2 Bridges Rd, Fairfield, NJ, 07004, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Business response:
Thank you for sharing your rating with us. We are sorry to learn that your experience did not meet expectations. Your feedback is valuable, and we would greatly appreciate the opportunity to understand more about your stay so we can improve. If you are comfortable, please reach out to us directly with any specific concerns. We are committed to enhancing our services and ensuring better experiences for our guests in the future.
It’s a dirty motel.
Business response:
Thank you for sharing your feedback with us. We are truly sorry to learn that your stay did not meet expectations and that you found the property to be unclean. Cleanliness is a top priority for us, and we regret that we fell short during your visit. Your comments are very important, and we will be addressing this issue immediately with our housekeeping team to ensure improvements are made. We sincerely apologize for the inconvenience caused and hope you might give us another opportunity to provide you with a much better exp... read more
Do not recommend
Business response:
Thank you for sharing your rating with us. We are very sorry to learn that your experience did not meet expectations. A score of 2 out of 10 clearly indicates we fell short, and we sincerely regret that. Although no specific comments were provided, we would greatly appreciate it if you could share more details about your stay. This will help us understand what went wrong and take corrective action to improve. We apologize for the disappointment and hope to have the opportunity to restore your confidence in us during a future... read more
It was a terrible experience. After calling the property to confirm the ability of an accessible rooms. We got a room in the second floor down a few stars steps and to long hallways getting to the smelly room, not accessible. It was impossible to stay. Should not be operating on such deplorable conditions.
Business response:
Thank you for sharing your experience with us. I am deeply sorry to hear about the challenges you faced during your stay, particularly regarding accessibility and the condition of the room. We understand how important it is for guests to feel comfortable and accommodated, and I regret that we failed to meet this expectation. Your feedback has been taken very seriously and shared with our management team for immediate review. Accessibility and cleanliness are fundamental standards, and we will be addressing the concerns you r... read more
I didn’t like anything the building is ran down the floors in the hallways was dirty and had mold on it the room wasn’t up to date sheets had hair and stains on it I was very uncomfortable
Business response:
Thank you for sharing your experience with us. I am truly sorry to hear that your stay did not meet expectations. The concerns you mentioned regarding cleanliness, upkeep of the building, and the condition of the room are very serious, and I regret the discomfort you faced. Please be assured that your feedback has been shared with our housekeeping and maintenance teams for immediate review and corrective action. We are committed to improving our standards and ensuring that every guest feels comfortable and valued. We sincere... read more
Lot of money for nothing.
Business response:
Thank you for sharing your feedback. We are truly sorry to learn that your experience did not meet expectations and that you felt the value received was not aligned with the cost. Your comments are important to us, and we take them seriously as they help us identify areas where we must improve. We regret the inconvenience caused and assure you that we are reviewing our services to ensure better experiences for our guests in the future. If you would be willing, we would appreciate the opportunity to understand more about your... read more
It was filthy. Broken glass in the driveways hair and dirt on the hallways. We tried to move to a different hotel and they said they could not help us. We did not stay the second night and lost our money.
Business response:
We are deeply sorry to hear about the condition you encountered during your stay. Broken glass in the driveway and unclean hallways are unacceptable, and we sincerely regret that this was your experience. We also apologize for the lack of assistance when you tried to move to another hotel, and for the inconvenience of not being able to stay the second night. Your feedback highlights serious issues that we are addressing immediately with our housekeeping and front desk teams to ensure this does not happen again. We understand... read more
The staff was lovely, especially the front desk and laundry personnel— however the property is very run down, and not particularly clean, and nothing was really nice at all except from the tv which was new. We actually questioned whether we had booked the wrong hotel.
Business response:
Thank you for taking the time to share your feedback. We are pleased to hear that our staff, particularly at the front desk and laundry, made a positive impression during your stay. Providing warm and attentive service is very important to us. We regret, however, that the overall condition and cleanliness of the property did not meet your expectations. Your comments about the state of the facilities and furnishings are concerning, and we will be reviewing them with our management and maintenance teams to ensure improvements ... read more
Frequently asked questions about La Quinta Inn & Suites Fairfield
How is La Quinta Inn & Suites Fairfield rated?
La Quinta Inn & Suites Fairfield has a 2.9 star rating with 4,726 reviews.
When is La Quinta Inn & Suites Fairfield open?
La Quinta Inn & Suites Fairfield is closed now. It will open at 12:00 p.m.