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Lady Luck Casino Black Hawk
- Casinos
- Black Hawk, CO
About this business
Welcome to Lady Luck® Casino Black Hawk, a member of the Isle of Capri family. Even in Colorado’s largest gambling town, there’s a place to call your own. That place is Lady Luck Casino® Black Hawk, your homegrown destination for nonstop gaming action, appetizing dining choices, tons of giveaways. Plus, when it’s time to get some shut-eye, we’ve got a room just for you. If you’re looking for a spot that will win your heart, then look no further. You’ve found it.
Location details
340 Main Street, Black Hawk, CO, 80422, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
There was construction going on that we weren’t aware of. Our window was actually covered in plastic and there was scaffolding outside and men walking by and we were on the ninth floor! I don’t know if the plastic was covering some vents, but the air did not work. It was so hot in there.
Business response:
Your feedback is invaluable to us. We apologize for the inconvenience caused by the construction and the issues with the air conditioning. Please feel free to reach out to us at (775) 786-5700 so we can address your concerns and make it right. Thank you for bringing this to our attention.
Easy check in We used the kiosk
Clean room, much more affordable than a lot of places we priced. Great location for the exploring Black Hawk. The lack of humans at the check in desk past a certain point of day was a bit off putting (luckily the kiosk was irked properly or I don’t know what we’d have done, lol!). Otherwise a nice property.
Room was clean and bed was of good quality. Bathroom was clean and well stocked.
Everything nice and clean perfect for one stay
Business response:
Thank you immensely for your kind words! We strive to provide a clean and enjoyable experience for all our guests.
Check in time was too slow kiosk were in operable
Business response:
It's unfortunate to hear about your experience with the check-in process and kiosks. We will address this issue promptly. Thank you for bringing it to our attention.
We received a nice upgrade on the room we booked because the computer system was down. Beautiful room!
Business response:
We're thrilled to hear that you enjoyed your stay and that we were able to provide you with a beautiful room upgrade. Thank you for choosing Lady Luck Casino Black Hawk!
So impersonable, didn't like not having a front desk clerk. Got to our room and it looked like they were in the process of working on it. Had to move to a different room. Weren't allowed to check in to our room early unless we paid more. I think that is quite crappy!
Business response:
We are sorry to hear about your experience at Lady Luck Casino Black Hawk. Your concerns are noted and we will address them with our team. Thank you for bringing this to our attention. If you have any further feedback, please feel free to contact us at (775) 786-5700.
Business response:
We apologize for any inconvenience you may have experienced during your visit. Please feel free to contact us at (775) 786-5700 to discuss your concerns further. Thank you for your feedback.
Frequently asked questions about Lady Luck Casino Black Hawk
How is Lady Luck Casino Black Hawk rated?
Lady Luck Casino Black Hawk has a 4.3 star rating with 7,345 reviews.
When is Lady Luck Casino Black Hawk open?
Lady Luck Casino Black Hawk is closed now. It will open tomorrow at 12:00 p.m.