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Lady Luck Casino Black Hawk

4.3

About this business

Welcome to Lady Luck® Casino Black Hawk, a member of the Isle of Capri family. Even in Colorado’s largest gambling town, there’s a place to call your own. That place is Lady Luck Casino® Black Hawk, your homegrown destination for nonstop gaming action, appetizing dining choices, tons of giveaways. Plus, when it’s time to get some shut-eye, we’ve got a room just for you. If you’re looking for a spot that will win your heart, then look no further. You’ve found it. 

Location details

340 Main Street, Black Hawk, CO, 80422, United States

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WeekdayScheduleStatus
Mon12:00 p.m. to 12:00 p.m.
Tue12:00 p.m. to 12:00 p.m.
Wed12:00 p.m. to 12:00 p.m.
Thu12:00 p.m. to 12:00 p.m.
Fri12:00 p.m. to 12:00 p.m.
Sat12:00 p.m. to 12:00 p.m.
Sun12:00 p.m. to 12:00 p.m.
4.37,094 reviews
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Jerry's profile image
a year ago

Window was filthy. Room was right above ventilation made room noisy. There was no staff! 

Business response:

Thank you for taking the time to send us your review and letting us know how we can improve your next gaming experience with us at the Horseshoe/Lady Luck. We’re sorry that your recent trip was not ideal, please know that we are constantly working on improving our property and your customer service to better serve you. Again thank you for the review and we hope that you choose to visit the Horseshoe and Lady Luck. 

Timothy's profile image
Timothy 
a year ago

Good 

Business response:

Thank you for the great review, Timothy! Come back for another wonderful time soon! 

Kristin's profile image
Kristin 
a year ago

fine for what we needed 

Business response:

We appreciate your feedback, Kristin! Please visit us again soon. 

Cody's profile image
a year ago

The rooms are clean and convenient. Nothing too fancy, but comfortable and so affordable. The staff is kind and attentive. 

Business response:

Thank you so much for this wonderful score. It’s always very rewarding and helpful to receive these types of reviews as our team members can see that their hard work in regards to customer service pays off and is greatly appreciated by our guests. Thank you and we hope to see you again soon. 

Amy's profile image
a year ago

I was hesitant to book here, based on all the bad reviews, but we had next to no problems. The room was cute, clean and very convenient to walking anywhere. Check in was super easy and the front desk girl was very nice. We needed extra pillows, which were brought to our room in about 30 mins. Our only complaint was the awful bed. So uncomfortable! I know everyone has a different opinion on how they like their beds, but the bed was so hard, it was like sleeping in a sleeping bag on a piece of plywood. However, that was the on... read more

Business response:

Thank you so much for taking the time to review us, and of course for the good score. We look forward to your next trip, good luck! 

Mary's profile image
a year ago

We stayed two nights and the room wasn’t cleaned. Event was advertised but was nothing like advertised. Closed down early no real games or prizes 

Business response:

We appreciate you taking the time to provide your feedback, Mary. Your comments have been shared with the appropriate team for their input and attention. We value your patronage and hope to look forward to welcoming you back. 

Francisco's profile image
Francisco 
a year ago

Business response:

We are thrilled to hear about your positive experience at Lady Luck Casino Black Hawk. Thank you for your feedback. 

Carrie's profile image
Carrie 
a year ago

Room prices was good. Staff is excellent. Room was clean. 

Business response:

Thank you so much for this wonderful score. It’s always very rewarding and helpful to receive these types of reviews as our team members can see that their hard work in regards to customer service pays off and is greatly appreciated by our guests. Thank you and we hope to see you again soon. 

Karen's profile image
a year ago

Good place to stay while in the area 

Business response:

Thank you, Karen! We hope to welcome you back for another great visit. We appreciate your patronage and hope to see you at Lady Luck Casino Black Hawk soon.  

Frequently asked questions about Lady Luck Casino Black Hawk

How is Lady Luck Casino Black Hawk rated?

Lady Luck Casino Black Hawk has a 4.3 star rating with 7,094 reviews. 

When is Lady Luck Casino Black Hawk open?

Lady Luck Casino Black Hawk is closed now. It will open tomorrow at 12:00 p.m.