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LBS Financial Credit Union

4.5

About this business

Location details

11239 183rd St, Cerritos, CA, 90703, United States

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WeekdayScheduleStatus
Mon9:30 a.m. to 6:00 p.m.
Tue9:30 a.m. to 6:00 p.m.
Wed9:30 a.m. to 6:00 p.m.
Thu9:30 a.m. to 6:00 p.m.
Fri9:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
4.5184 reviews
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Emmitt C.'s profile image
Emmitt C. 
rating
a year ago

I have been a Member with LBS Financial for over two decades. I have discovered, through experience that LBS has a group of talented, experienced and honest professionals on their Team. I've had a number of loans past and current. I don't plan to leave LBS anytime soon. I am happy to be affiliated with LBS. I Look forward to working with them in the future. Thank you, Sharon, Jose and the many other Team members I have worked with over the years. 

Business response:

It is a pleasure to have you as a long-time Member, Emmitt! Thank you for your kind words and review. 

Daniel F.'s profile image
Daniel F. 
rating
a year ago

I just want to say what an Outstanding job "BETH" at the Cerritos Branch last Friday did for us when we had inquiries about our auto loan that we have with this credit union. Patience and customer service was top rate it's nice doing business with people that are knowledgeable courtesy and are always smiling. Dan and Liz Fisher 

Business response:

We're glad to hear about the outstanding service you received from Beth at our Cerritos Branch. We'll be sure to let her and our Cerritos team know of your kind words. 

L B.'s profile image
L B. 
rating
a year ago

Had a wonderful interaction in a frustrating situation today! My mother had been scammed out of some money online and needed some assistance. She went into the Cerritos branch of LBSFCU and got great service from Manuel Chavez. He was patient and kind and helped me over the phone and worked with my mother in person to take care of the issue. I very much appreciate his time and how he handled the situation and resolved the issue. 

Business response:

Thank you for the 5-Star review! We're glad that Manuel was able to assist you and your mother. We will be sure to let him and our Cerritos branch know of your kind words. 

Claudio R.'s profile image
Claudio R. 
rating
a year ago

Initially applied for a car loan online. Eventually began to get help with my approved car loan by BETH at this Cerritos branch. When I tell you she went above and beyond to guide me thru the process. So glad she was there and made my car purchase process go smoothly. I opened a savings account with them and all thanks to Beth. 

Business response:

Thank you Claudio for the 5-Star review! We'll be sure to share your review with Beth and our Cerritos team. Congratulations on your new car! 

Vivian B.'s profile image
Vivian B. 
rating
a year ago

Spoke w/ Manuel Chavez/Financial Service Rep. @ Cerritos Branch. Educated me with Share Certificate Rate. Very knowledgeable , very informative,l & smart with #'s Im very satisfied with his service. He will be someday great Manager, trusting LBSFCU to hire people like him. 

Business response:

Thank you Vivian for the 5-Star Review! We appreciate your Membership and feedback. We'll be sure to let Manuel and the rest of our Cerritos team know of your wonderful review. 

James B.'s profile image
James B. 
rating
3 years ago

Best bank! Great staff! Always helpful and friendly! For over 30 years never had one issue! 

Business response:

James, thank you for being a Member for over 30 years! We appreciate your Membership and feedback. 

Lynne A.'s profile image
Lynne A. 
rating
3 years ago

Let me tell you how wonderful LBS truly is! I bought a new car in 2019 and was financed with them. Never heard of them before. I just refinanced my vehicle with Mark Wilkins, he was great! I was approved in under two hours. Easy breezy and qualified for the lowest rate. I also have a small personal loan with them as well. Going to refi that one as well. Not once have I had a person who was rude or inattentive on any calls I made to them. All their employees are great! So glad I left Wells a couple years ago, and have all my ... read more

Business response:

Thank you so much for taking the time to leave us a 5-star rating and review, Lynne. We will be sure to share your review with Marc and our Cerritos team. 

Aileen M.'s profile image
Aileen M. 
rating
4 years ago

Been having this bank for many years now. The team is very kind and attentive to my financial needs. Wonderful bank! 

Business response:

Thank you for the 5-star rating, Aileen M. We appreciate your Membership and feedback! 

Iris B.'s profile image
Iris B. 
rating
4 years ago

Love this bank and the professional and respectful staff members. I highly recommend this credit union to everyone 

Business response:

Iris, thank you for the wonderful 5- star review! We will share your review with our Cerritos branch and we look forward to serving you again soon. 

Frequently asked questions about LBS Financial Credit Union

How is LBS Financial Credit Union rated?

LBS Financial Credit Union has a 4.5 star rating with 184 reviews. 

When is LBS Financial Credit Union open?

LBS Financial Credit Union is closed now. It will open tomorrow at 9:00 a.m.