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LBS Financial Credit Union

4.9

About this business

For over 85 years, LBS Financial has been committed to serving the local area, focused on connecting families, neighbors, and our community with paths to success. It’s through a shared purpose and common goals that we connect with our Members while providing access and direction to make their financial dreams a reality. We work hard to always do what’s right for our Members. Our Members enjoy outstanding value in their day-to-day banking at LBS Financial through our competitive rates, low fees, and convenient account access. 

Location details

11239 183rd St, Cerritos, CA, 90703, United States

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WeekdayScheduleStatus
Mon9:30 a.m. to 6:00 p.m.
Tue9:30 a.m. to 6:00 p.m.
Wed9:30 a.m. to 6:00 p.m.
Thu9:30 a.m. to 6:00 p.m.
Fri9:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
4.9138 reviews
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Earline R.'s profile image
Earline R. 
rating
a week ago

I have been with the credit union for a few decades and I have no issues with them. always a good experience 

Business response:

Thank you for your 5-Star review, Earline!  

Sue K.'s profile image
Sue K. 
rating
a week ago

LBS Financial Credit Union has been the easiest financial institution I've ever had the experience to work with. No waiting for weeks for a decision. They make it quite easy to get a loan. 

Business response:

We're glad to hear that you've had an easy experience with us, Sue. Thank you for your Membership!  

Andrea W.'s profile image
Andrea W. 
rating
a week ago

I have been a member for over 40 years and appreciate all the credit Union does for me. I have gotten loans and they respond so quickly and it is nice to have help when needed. The staff there are excellent and I love the way I been treated all these years. Always recommend others. 

Business response:

We appreciate your Membership of over 40 years Andrea! Thank you for the recommendation!  

C M.'s profile image
C M. 
rating
a week ago

I been a member 30 yrs and they always been helpful and really low interest rates lol 

Business response:

Thank you for the 4-Star review! We appreciate your Membership of over 30 years and are glad that you enjoy our low rates.  

Uncle Bobby T.'s profile image
Uncle Bobby T. 
rating
a month ago

I have been doing my banking with LBSFCU -the name I know it as, for a very long time. I continue to tell my friends and customers how much more I like the credit union over a traditional bank. The customer service, correction: the personalized customer service is genuine. I have always felt they put the customers needs in first. Additionally, the follow thru is detailed and customized to whatever is needed to resolve any issue. I don't believe the Big banks can't compete with the individualized service the Credit Union can... read more

Business response:

We are delighted to hear about the service and commitment you have received over the years, Uncle Bobby. Thank you for your long time Membership and we look forward to providing you service for many more years to come.  

Martin W.'s profile image
Martin W. 
rating
a month ago

My wife and I had to get new debit cards. We were told that we could get them the very same day if we went to one of their branches. We visited the Long Beach financial Credit Union office in Cerritos and as we learned, you can get your debit card replaced that very same day! The lobby had activity, but it was well organized, they have you check in at a kiosk and then a representative greet you to help you with your transaction. We like the fact that they were very courteous and attentive to our needs. That may be the rea... read more

Business response:

Thank you for the 5-Star review, Martin! We're glad that we were able to help you replace your debit card that day. 

Emmitt C.'s profile image
Emmitt C. 
rating
6 months ago

I have been a Member with LBS Financial for over two decades. I have discovered, through experience that LBS has a group of talented, experienced and honest professionals on their Team. I've had a number of loans past and current. I don't plan to leave LBS anytime soon. I am happy to be affiliated with LBS. I Look forward to working with them in the future. Thank you, Sharon, Jose and the many other Team members I have worked with over the years. 

Business response:

It is a pleasure to have you as a long-time Member, Emmitt! Thank you for your kind words and review. 

Daniel F.'s profile image
Daniel F. 
rating
7 months ago

I just want to say what an Outstanding job "BETH" at the Cerritos Branch last Friday did for us when we had inquiries about our auto loan that we have with this credit union. Patience and customer service was top rate it's nice doing business with people that are knowledgeable courtesy and are always smiling. Dan and Liz Fisher 

Business response:

We're glad to hear about the outstanding service you received from Beth at our Cerritos Branch. We'll be sure to let her and our Cerritos team know of your kind words. 

L B.'s profile image
L B. 
rating
8 months ago

Had a wonderful interaction in a frustrating situation today! My mother had been scammed out of some money online and needed some assistance. She went into the Cerritos branch of LBSFCU and got great service from Manuel Chavez. He was patient and kind and helped me over the phone and worked with my mother in person to take care of the issue. I very much appreciate his time and how he handled the situation and resolved the issue. 

Business response:

Thank you for the 5-Star review! We're glad that Manuel was able to assist you and your mother. We will be sure to let him and our Cerritos branch know of your kind words. 

Frequently asked questions about LBS Financial Credit Union

How is LBS Financial Credit Union rated?

LBS Financial Credit Union has a 4.9 star rating with 138 reviews. 

When is LBS Financial Credit Union open?

LBS Financial Credit Union is closed now. It will open tomorrow at 9:30 a.m.