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LBS Financial Credit Union
- Credit Unions
- Cerritos, CA
About this business
For over 85 years, LBS Financial has been committed to serving the local area, focused on connecting families, neighbors, and our community with paths to success. It’s through a shared purpose and common goals that we connect with our Members while providing access and direction to make their financial dreams a reality. We work hard to always do what’s right for our Members. Our Members enjoy outstanding value in their day-to-day banking at LBS Financial through our competitive rates, low fees, and convenient account access.
Location details
11239 183rd St, Cerritos, CA, 90703, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 6:00 p.m. | |
| Tue | 9:30 a.m. to 6:00 p.m. | |
| Wed | 9:30 a.m. to 6:00 p.m. | |
| Thu | 9:30 a.m. to 6:00 p.m. | |
| Fri | 9:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
I have been doing my banking with LBSFCU -the name I know it as, for a very long time. I continue to tell my friends and customers how much more I like the credit union over a traditional bank. The customer service, correction: the personalized customer service is genuine. I have always felt they put the customers needs in first. Additionally, the follow thru is detailed and customized to whatever is needed to resolve any issue. I don't believe the Big banks can't compete with the individualized service the Credit Union can... read more
Business response:
We are delighted to hear about the service and commitment you have received over the years, Uncle Bobby. Thank you for your long time Membership and we look forward to providing you service for many more years to come.
My wife and I had to get new debit cards. We were told that we could get them the very same day if we went to one of their branches. We visited the Long Beach financial Credit Union office in Cerritos and as we learned, you can get your debit card replaced that very same day! The lobby had activity, but it was well organized, they have you check in at a kiosk and then a representative greet you to help you with your transaction. We like the fact that they were very courteous and attentive to our needs. That may be the rea... read more
Business response:
Thanks for sharing your experience with us! We deeply cherish your positive feedback and are glad to hear that you had a smooth visit to our Cerritos branch.
I have been a Member with LBS Financial for over two decades. I have discovered, through experience that LBS has a group of talented, experienced and honest professionals on their Team. I've had a number of loans past and current. I don't plan to leave LBS anytime soon. I am happy to be affiliated with LBS. I Look forward to working with them in the future. Thank you, Sharon, Jose and the many other Team members I have worked with over the years.
Business response:
It is a pleasure to have you as a long-time Member, Emmitt! Thank you for your kind words and review.
I just want to say what an Outstanding job "BETH" at the Cerritos Branch last Friday did for us when we had inquiries about our auto loan that we have with this credit union. Patience and customer service was top rate it's nice doing business with people that are knowledgeable courtesy and are always smiling. Dan and Liz Fisher
Business response:
We're glad to hear about the outstanding service you received from Beth at our Cerritos Branch. We'll be sure to let her and our Cerritos team know of your kind words.
Had a wonderful interaction in a frustrating situation today! My mother had been scammed out of some money online and needed some assistance. She went into the Cerritos branch of LBSFCU and got great service from Manuel Chavez. He was patient and kind and helped me over the phone and worked with my mother in person to take care of the issue. I very much appreciate his time and how he handled the situation and resolved the issue.
Business response:
Thank you for the 5-Star review! We're glad that Manuel was able to assist you and your mother. We will be sure to let him and our Cerritos branch know of your kind words.
Initially applied for a car loan online. Eventually began to get help with my approved car loan by BETH at this Cerritos branch. When I tell you she went above and beyond to guide me thru the process. So glad she was there and made my car purchase process go smoothly. I opened a savings account with them and all thanks to Beth.
Business response:
Thank you Claudio for the 5-Star review! We'll be sure to share your review with Beth and our Cerritos team. Congratulations on your new car!
Spoke w/ Manuel Chavez/Financial Service Rep. @ Cerritos Branch. Educated me with Share Certificate Rate. Very knowledgeable , very informative,l & smart with #'s Im very satisfied with his service. He will be someday great Manager, trusting LBSFCU to hire people like him.
Business response:
Thank you Vivian for the 5-Star Review! We appreciate your Membership and feedback. We'll be sure to let Manuel and the rest of our Cerritos team know of your wonderful review.
Best bank! Great staff! Always helpful and friendly! For over 30 years never had one issue!
Business response:
James, thank you for being a Member for over 30 years! We appreciate your Membership and feedback.
Let me tell you how wonderful LBS truly is! I bought a new car in 2019 and was financed with them. Never heard of them before. I just refinanced my vehicle with Mark Wilkins, he was great! I was approved in under two hours. Easy breezy and qualified for the lowest rate. I also have a small personal loan with them as well. Going to refi that one as well. Not once have I had a person who was rude or inattentive on any calls I made to them. All their employees are great! So glad I left Wells a couple years ago, and have all my ... read more
Business response:
Thank you so much for taking the time to leave us a 5-star rating and review, Lynne. We will be sure to share your review with Marc and our Cerritos team.
Frequently asked questions about LBS Financial Credit Union
How is LBS Financial Credit Union rated?
LBS Financial Credit Union has a 4.9 star rating with 130 reviews.
When is LBS Financial Credit Union open?
LBS Financial Credit Union is closed now. It will open tomorrow at 9:30 a.m.