LBS Financial Credit Union

4.5

Credit Unions
Cerritos, CA

About this business

Finance Credit Unions

Location details

11239 183rd St, Cerritos, CA, 90703, United States

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Weekday	Schedule	Status
Mon	9:30 a.m. to 6:00 p.m.
Tue	9:30 a.m. to 6:00 p.m.
Wed	9:30 a.m. to 6:00 p.m.
Thu	9:30 a.m. to 6:00 p.m.
Fri	9:30 a.m. to 6:00 p.m.
Sat	9:00 a.m. to 2:00 p.m.
Sun	Closed

4.5184 reviews

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Juanito A.

5 years ago

I wanted to say how much I appreciate Mrs/Miss. Scandia for helping resolve my T mobile purchase order over the phone. Scandia works in the corporate office, sorry but I can only write the review here at my cerritos branch. Scandia was professional and kind and patiently help me go through the challenging situation with T Mobile that I was having.

Business response:

Thank you for the 5-star review, Juanito A. We will share your positive comments with Scandia at our Call Center.

Marlene C.

5 years ago

Great service, fast and easy. Reasonable membership fee. They're very helpful and courteous. :) Marlene, Anaheim, CA

Business response:

Thank you Marlene C. for the great feedback and 5-star review!

Jocelyn B.

6 years ago

I'm not sure if Terri Kaesman works at this location, but I just wanted to say that she is the absolute best rep I've ever had the pleasure of speaking with. The level of kindness, warmth and understanding is totally unheard of these days.

Business response:

Jocelyn, Terry is still with LBS Financial but now works in one of our back office departments. We look forward to sharing your positive comments with her. Thank you so much for the kind review and for recognizing a great employee!

Steve Y.

6 years ago

Great place to do Banking The people are so nice and very welcoming when walking in .

Charles L.

6 years ago

Been coming here for years. Love the location and the staff appears attentive to my needs. - Chuck

Business response:

Hi Chuck. We are glad to hear that you are happy with our services throughout the years. Thanks for giving us the opportunity to serve you! We will definitely share your review with our Cerritos team.

Hank C.

6 years ago

I love my credit union! The customer service is great, and they are very accommodating. I seriously doubt that I will ever have a regular bank account again.

Business response:

Thanks for the great review, Hank! We will share with the Cerritos team.

Saby R.

7 years ago

They were so helpful, the benefits they offer are great and they don't have extra charges or hidden fees... just started banking with them but so far I've had a good experience every time I've gone to the security standing outside the door to the people inside they all have provide great customer service !

Business response:

Saby, Thanks for joining LBS Financial. We are happy to have you as a new Member and appreciate the feedback!

Lilly V.

7 years ago

I love this bank. It's clean and service is always fast. I have been coming here for years. However Brandon has provided excellent service today. He took time and explained why my mortgage company was asking for. Everyone here is friendly and absolutely helpful. I was also helped by Kristen, she was awesome as well. *** update *** Still the best bank around !! I love all the tellers .. I always come and each time the service is great. Today I had help from teller 315.. thank you again!!

Business response:

Thank you, Lilly, for your kind words! We will be sure to pass your praise to the Cerritos Branch team, Brandon and Kristen. We look forward to seeing you in the neighborhood soon!

Jude S.

8 years ago

Came in today to pick up the rent check, but a lot has happend since then... The teller was able to quickly get my bank check as well as have me talk to Oswaldo, a financial service rep, to help me refinance my car at a vastly lower APR. He was also able to give me advice from helping me to a stop payment on my cards.

Business response:

Thank you, Jude, for the kind words. We will be sure to let Oswaldo know how appreciative you are. Thank you for taking advantage of our low auto loan rates! We look forward to serving your financial needs again in the future.