This profile has been claimed by the business owner or representative.
LBS Financial Credit Union
- Credit Unions
- Cerritos, CA
About this business
For over 90 years, LBS Financial has been committed to serving the local area, focused on connecting families, neighbors, and our community with paths to success. It’s through a shared purpose and common goals that we connect with our Members while providing access and direction to make their financial dreams a reality. We work hard to always do what’s right for our Members. Our Members enjoy outstanding value in their day-to-day banking at LBS Financial through our competitive rates, low fees, and convenient account access.
Location details
11239 183rd St, Cerritos, CA, 90703, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 6:00 p.m. | |
| Tue | 9:30 a.m. to 6:00 p.m. | |
| Wed | 9:30 a.m. to 6:00 p.m. | |
| Thu | 9:30 a.m. to 6:00 p.m. | |
| Fri | 9:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Terrible customer service, it's always some foreign person and you can't even understand what they're saying. Use any other bank but this place honestly.
I have been banking with them for over 10 years and it hasn't been a pleasant experience. I have never been approved or given better offers than competitor banks... why did chase and Capital One approve me for a car loan and my own bank denied me 2x in the last 10 years... YTD - I have 3 paid off car loans. Anyways my breaking point was the rude... phone teller (sounded old, miserable and like She had no friends) who honestly had no business being a teller with her rude demeanor. My check was going to be on hold for over a w... read more
It's nice to come here for a quick deposit or withdrawal but not to despite or sit down and talk. It'll feel like an hour 2 hours 3 hours of your day is going by. It's unfortunate that this bank takes that long for each person. I'm sure their quality of service is efficient but it takes too long. They make you wait and wait it's just better to schedule an appointment if that's even possible but good luck. It's alsoo very hilarious that every time I come here they systems are down or having some sort of issue, when not huh
I defaulted on my loan due to financial hardship and my family members sickness but I am trying to fix everything and get my car back. This company has made it very difficult to do so. The towed the car 45 mins away from my home, then the place has it set up to were I had to make an appointment to get my personal items out. My purse wallet id everything important was in the car and because they couldn't make me an appointment that day or the next day they are charging me $100 to get my personal belongings. Lbs will not call... read more
If I could give less than 1 star I would. What a joke , horrible customer service, as a Long Beach city employee I attempted to apply for a car loan and I was treating like trash just because I was asking questions and trying to develop a new business relationship. However now I will tell all my friends family to not go to this bank.
Lbs financial at cerritos branch is a joke.. opened an account on 9/20/2022 was told that my card will come in 5/7 business days and it's 10/4/2022. Still nothing.. called to confirm with no attitude and was told card was ordered on 9/27/2022 and to give it til 10/112022? What is that about? Started to get frustrated and still got no answers why it was delayed. Heard they were good but it was just rumors. They worse then wells fargo.. #trash
I use to like this bank a lot, till they hired people who gave me the wrong advice when renting apartment, teller there told me to use cashier checks for my payments when I explained to him I needed safer way to give the money to home renter cause it was off Craigslist, told me I would be safe if at any point using a cashier check, I lost 3k an came back to them. They couldn't do anything an had me leave the bank. I would say fuck them, I wouldn't recommend them for any transfers or services im dropping my account with them,... read more
locked out of account once again and can not get a hold of anyone with this new pointless phone system another reason to dislike this bank closing my account going else where
My disappointment and ongoing headache with this bank dates back to April of 2019. My husband was with the National Guard and was on orders away from home. Previously we had our interest rate lowered per The Servicemen Civil Relief Act, and had no problem in doing that. However, he was again put on other orders and we had requested a deferment per The California Military Families Financial Relief Act, in which I've been having issues with since April 2019. First we sent in our request via email, which we did the same for lo... read more
Frequently asked questions about LBS Financial Credit Union
How is LBS Financial Credit Union rated?
LBS Financial Credit Union has a 4.6 star rating with 176 reviews.
When is LBS Financial Credit Union open?
LBS Financial Credit Union is open now. It will close at 6:00 p.m.