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LBS Financial Credit Union

4.6

About this business

Location details

11239 183rd St, Cerritos, CA, 90703, United States

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WeekdayScheduleStatus
Mon9:30 a.m. to 6:00 p.m.
Tue9:30 a.m. to 6:00 p.m.
Wed9:30 a.m. to 6:00 p.m.
Thu9:30 a.m. to 6:00 p.m.
Fri9:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
4.6204 reviews
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Saby R.'s profile image
Saby R. 
rating
7 years ago

They were so helpful, the benefits they offer are great and they don't have extra charges or hidden fees... just started banking with them but so far I've had a good experience every time I've gone to the security standing outside the door to the people inside they all have provide great customer service ! 

Business response:

Saby, Thanks for joining LBS Financial. We are happy to have you as a new Member and appreciate the feedback! 

Lilly V.'s profile image
Lilly V. 
rating
7 years ago

I love this bank. It's clean and service is always fast. I have been coming here for years. However Brandon has provided excellent service today. He took time and explained why my mortgage company was asking for. Everyone here is friendly and absolutely helpful. I was also helped by Kristen, she was awesome as well. *** update *** Still the best bank around !! I love all the tellers .. I always come and each time the service is great. Today I had help from teller 315.. thank you again!! 

Business response:

Thank you, Lilly, for your kind words! We will be sure to pass your praise to the Cerritos Branch team, Brandon and Kristen. We look forward to seeing you in the neighborhood soon! 

Jude S.'s profile image
Jude S. 
rating
8 years ago

Came in today to pick up the rent check, but a lot has happend since then... The teller was able to quickly get my bank check as well as have me talk to Oswaldo, a financial service rep, to help me refinance my car at a vastly lower APR. He was also able to give me advice from helping me to a stop payment on my cards. 

Business response:

Thank you, Jude, for the kind words. We will be sure to let Oswaldo know how appreciative you are. Thank you for taking advantage of our low auto loan rates! We look forward to serving your financial needs again in the future. 

Dolores C.'s profile image
Dolores C. 
rating
10 years ago

Very happy with the service they provide! My whole family banks with lbsfcu. Such great customer service and the financing for cars is amazing! 

Business response:

Thank you, Dolores for your kind words. We are excited to have your entire family as Members. We look forward to seeing you all in the neighborhood soon! 

Denysia Y.'s profile image
Denysia Y. 
rating
11 years ago

I've been a customer here since 2013, and I love their customer service. They are always friendly, and every time I go inside to deposit a check, they are quick. Which is good because usually when I go there, I'm in a "I need to go somewhere else right now" mode This place is not as hectic as BoA for those of you who are wondering, it's usually an in and out (that's what she said!) procedure for me!! 

Jozie L.'s profile image
Jozie L. 
rating
11 years ago

We've done business with LBS Financial for decades. Have visited many locations (Long Beach, Lakewood, Seal Beach area) for one reason or another and experienced excellent customer service everytime. We needed a notary and they offer that service FREE for their members. No appointment necessary. Available at all locations. Great parking at the Cerritos office so we prefer this location. Joining this credit union is the best banking choice we've ever made. 

Priscilla A.'s profile image
Priscilla A. 
rating
11 years ago

I like the credit union itself, even though they aren't as helpful as Schoolsfirst I still like the credit union feel. I've gone to this branch particularly and they weren't so welcoming, it was though I was just another customer, and nothing special. The bank manager (female) not sure of her name is not helpful and rude, compared to other LBS branches I've gone into. 

Celeste P.'s profile image
Celeste P. 
rating
12 years ago

Received great customer service from oswaldo Cardenas I had so made question and never mind answering them keep me up to data with my loans with calls 

Nikki V.'s profile image
Nikki V. 
rating
12 years ago

I love this place. Everyone is very competent, quick and friendly. They're all very knowledgeable and well informed. I originally came here to get away from Union Bank and their less than stellar employees but I was pleasantly surprised by how friendly and helpful all of their employees are. I've referred several people to this place as a testament to how much I trust and enjoy this bank. 

Frequently asked questions about LBS Financial Credit Union

How is LBS Financial Credit Union rated?

LBS Financial Credit Union has a 4.6 star rating with 204 reviews. 

When is LBS Financial Credit Union open?

LBS Financial Credit Union is closed now. It will open at 9:00 a.m.