LBS Financial Credit Union's cover image
Claimed

This profile has been claimed by the business owner or representative.

LBS Financial Credit Union

4.9

About this business

For over 85 years, LBS Financial has been committed to serving the local area, focused on connecting families, neighbors, and our community with paths to success. It’s through a shared purpose and common goals that we connect with our Members while providing access and direction to make their financial dreams a reality. We work hard to always do what’s right for our Members. Our Members enjoy outstanding value in their day-to-day banking at LBS Financial through our competitive rates, low fees, and convenient account access. 

Location details

6417 E Spring St, Long Beach, CA, 90808, United States

Get directions
WeekdayScheduleStatus
Mon9:30 a.m. to 6:00 p.m.
Tue9:30 a.m. to 6:00 p.m.
Wed9:30 a.m. to 6:00 p.m.
Thu9:30 a.m. to 6:00 p.m.
Fri9:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
4.9104 reviews
Select a rating
Linda S.'s profile image
Linda S. 
rating
2 weeks ago

LBS gives me excellent service at the office and by phone! Everyone is friendly and always very helpful 

Business response:

We appreciate the kind words for our Los Altos branch and Call Center, Linda. Thank you for your Membership! 

Jerry G.'s profile image
Jerry G. 
rating
2 weeks ago

I'm super satisfied with my credit union n done with big banks n hidden fees. They've never let me down nor made me wait.. I'm not to tech savvy but they've stepped up n shown me how easy the app really is. 

Business response:

Thank you for the 5-Star review, Jerry! We're always here for you and are glad that you have been enjoying our mobile banking app.  

Lorene M.'s profile image
Lorene M. 
rating
a month ago

LBS Financial Credit Union Review LBS Financial Credit Union offers a robust range of financial products and services aimed at meeting the needs of its members, with a strong focus on community, convenience, and customer satisfaction. As a member-focused institution, LBS Financial provides its services with a personal touch, which sets it apart from larger, impersonal banks. When you go to LBSFCU you can expect the following....... Personalized Service: One of the standout features of LBS Financial is the level of custome... read more

Business response:

Thank you for this wonderful review, Lorene. We appreciate you and your Membership!  

Michelle W.'s profile image
Michelle W. 
rating
a month ago

Our 2nd car loan through LBSFCU. They make the process easy, with great rates. We worked with Grace and Donis and received excellent customer service, quick responses, and timely updates. We appreciate them and will definitely be back in the future. 

Business response:

Thank you so much Michelle! Congratulations on your second car loan with us. We'll be sure to share with Grace and Donis of your kind review.  

Loren V.'s profile image
Loren V. 
rating
4 months ago

I liked this location out of all the locations in Long Beach for the personable customer service team they provide at the desks! I went to all locations and by far this one goes above and beyond! There's 2 employees that showed me love when I was getting my insurance stuff together on my car! Other than that I wish the credit cards had cash back rewards! Otherwise I like the no fee banking! 

Business response:

Thank you Loren for the 5-Star review! We’re glad to hear that you’ve had a great experience at our Los Altos branch. Our Platinum Rewards Credit Card earns points that can be redeemed for travel, merchandise, gift cards, and other rewards. Let us know if you’d like more details. 

Emmitt C.'s profile image
Emmitt C. 
rating
5 months ago

Thanks Josie. I misspelled your name and wanted to make it clear who I was addressing. That is to say, you are one of many of LBs's Talented Team Members . I am looking forward to working with you in the future. Best regards. 

Business response:

Thank you for the 5-Star review, Emmitt! We'll be sure to let Josie know of your kind words. 

Violeta P.'s profile image
Violeta P. 
rating
11 months ago

First time at this branch, Staff is friendly as well as helpful. Branch is well kept, & welcoming. 

Business response:

Thank you for the 5-Star review and kind words Violeta! 

Khmer K.'s profile image
Khmer K. 
rating
a year ago

It's convenient and close to a lot of businesses but parking is very bad. I waited 2 minutes or more at the stop sign just to find parking. Lady behind me got impatient and decided to go around which causes more congestion in the drive way because of the opposing traffic. What a mess!!! Must be my bad luck day. But I'm grateful to say, I was in and out at no time soon as I found parking. Happy banking!! 

Business response:

Hi Khmer, thank you for your feedback. We’re sorry to hear about the inconvenience you experienced when parking at our Los Altos branch. We are so glad our team was able to serve you quickly once you found parking! 

Diane J.'s profile image
Diane J. 
rating
a year ago

This review is to acknowledge Grace At this los Altos bank. She always delivers, with kindness and and amazing skills to read and care for the customers that frequent LBS at los Altos. She has this ability to understand the needs of others the professional advice, suggestions and comcern she has is very beneficial I stay because of Grace! 

Business response:

Diane, thank you for the kind words! We appreciate your Membership and feedback. Grace is amazing and we'll be sure to let her and our Los Altos team know of your wonderful review. 

Frequently asked questions about LBS Financial Credit Union

How is LBS Financial Credit Union rated?

LBS Financial Credit Union has a 4.9 star rating with 104 reviews. 

When is LBS Financial Credit Union open?

LBS Financial Credit Union is open now. It will close at 6:00 p.m.