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LBS Financial Credit Union

4.4

About this business

For over 90 years, LBS Financial has been committed to serving the local area, focused on connecting families, neighbors, and our community with paths to success. It’s through a shared purpose and common goals that we connect with our Members while providing access and direction to make their financial dreams a reality. We work hard to always do what’s right for our Members. Our Members enjoy outstanding value in their day-to-day banking at LBS Financial through our competitive rates, low fees, and convenient account access. 

Location details

6417 E Spring St, Long Beach, CA, 90808, United States

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WeekdayScheduleStatus
Mon9:30 a.m. to 6:00 p.m.
Tue9:30 a.m. to 6:00 p.m.
Wed9:30 a.m. to 6:00 p.m.
Thu9:30 a.m. to 6:00 p.m.
Fri9:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
4.4130 reviews
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Vee R.'s profile image
Vee R. 
rating
5 years ago

Worst service ever.. Being helped by Koumis Boosalis is like getting ir tooth pulled out. 

Pam C.'s profile image
Pam C. 
rating
5 years ago

Why is it soooo hard to make a payment over the phone!!! I'm so over it get a new recording that can understand you I was on the phone for 20 min yesterday on the automotive service it could not take my payment over and over and over wow really this is rediculous bad service if they take it with a teller it's a 10 dollar charge go to chase or boa it's free 

marcelo b.'s profile image
marcelo b. 
rating
5 years ago

Phuc van is an exceptional delight to have handle my account for a while now. He was always polite in helping resolve any account issue. I am at the final payment of my loan and i had to give him a compliment to him thank you again you have made this old guy in a wheelchair feel a lil more valued just in the short time every month we got a friendly reminder to pay my account. Ty again, Marcelo Amadeo Bolentini 626-890-5123 

Dado Y.'s profile image
Dado Y. 
rating
5 years ago

The people are inconsiderate from the Manager to the security guard. I left my atm card and went back after 5 minutes , a lady handed my card to the security guard around 830 in the morning Saturday, October 5th, a lady outside mentioned that our card was given to the guard. When we approached them, 5 persons inside the bank chatting and we knocked and they said 9am that they open. My wife went to talk to them but to no avail. We are trying to explain but no response. We called the corporate office and all of a sudden a per... read more

Shaun M.'s profile image
Shaun M. 
rating
6 years ago

Got approved for a used vehicle loan for the blue book value amount of 18,200. I sat on it and the loan approval expired a few days ago which is was fine because I knew I'd get approved again. Not to waste time I had the seller drive down from Chatsworth to get it all done and finalized at once. Well now they say the blue book value is $14,000. Same vin, I put 2000 miles on the vehicle from the original approval. Kelley's blue book even shows $18500. How are you going to approve for $18000 then 60 days later only do $14,000... read more

Frank S.'s profile image
Frank S. 
rating
7 years ago

This branch of LBFCU is the worst branch in the system. I'm tired of these guys putting down their atm at just the time that everybody is getting off work. Seems like 4:00 to 5:00 is their preferred time to cause grief ! Then the Inside is teaming with people because of this Problem. I end up going to the lakewood branch and of course no problem, atm is working and enough people inside to staff the teller windows. Try to learn from your lakewood branch,It's getting old!!!!!!!!!!!!! 

Mike M.'s profile image
Mike M. 
rating
7 years ago

I've been a member of this FI for nearly 40 years and am pretty much sick and tired of every time I decide to take some time off from work, I have to burn a day getting my account straightened out because LBSFCU has decided to turn off my Visa debit card due to suspected fraud. I don't have this problem with any of my other FI's so I guess I will just take my business elsewhere. LBSFCU, you are not managing your risk effectively. Good riddance. 

Ty S.'s profile image
Ty S. 
rating
9 years ago

This bank loves to hold checks for as long as they can. You call then they tell you the money will be available on a certain day, you try and take money out and it's not available. It's very embarrassing. 

Dominic D.'s profile image
Dominic D. 
rating
9 years ago

It's been nearly 6 months since I last tried to use the ATM here, and even though David S. from LBSFCU said that my review would be sent off and the problem would not happen again... I STILL CANNOT DEPOSIT MY PAYCHECK IN TO THE ATM. Oh, it gets better though. My wife tried to deposit cash in to the ATM -and it wouldn't take it. CASH. So the Automated Teller Machine will not allow deposits of cash or checks. My options are to leave work and lose time off my paycheck to go in to the branch, or to use the app and wait up to ... read more

Frequently asked questions about LBS Financial Credit Union

How is LBS Financial Credit Union rated?

LBS Financial Credit Union has a 4.4 star rating with 130 reviews. 

When is LBS Financial Credit Union open?

LBS Financial Credit Union is closed now. It will open tomorrow at 9:30 a.m.