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LBS Financial Credit Union
- Credit Unions
- Long Beach, CA
About this business
Location details
6417 E Spring St, Long Beach, CA, 90808, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 6:00 p.m. | |
| Tue | 9:30 a.m. to 6:00 p.m. | |
| Wed | 9:30 a.m. to 6:00 p.m. | |
| Thu | 9:30 a.m. to 6:00 p.m. | |
| Fri | 9:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
I liked this location out of all the locations in Long Beach for the personable customer service team they provide at the desks! I went to all locations and by far this one goes above and beyond! There's 2 employees that showed me love when I was getting my insurance stuff together on my car! Other than that I wish the credit cards had cash back rewards! Otherwise I like the no fee banking!
Business response:
Thank you Loren for the 5-Star review! We’re glad to hear that you’ve had a great experience at our Los Altos branch. Our Platinum Rewards Credit Card earns points that can be redeemed for travel, merchandise, gift cards, and other rewards. Let us know if you’d like more details.
Thanks Josie. I misspelled your name and wanted to make it clear who I was addressing. That is to say, you are one of many of LBs's Talented Team Members . I am looking forward to working with you in the future. Best regards.
Business response:
Thank you for the 5-Star review, Emmitt! We'll be sure to let Josie know of your kind words.
First time at this branch, Staff is friendly as well as helpful. Branch is well kept, & welcoming.
Business response:
Thank you for the 5-Star review and kind words Violeta!
It's convenient and close to a lot of businesses but parking is very bad. I waited 2 minutes or more at the stop sign just to find parking. Lady behind me got impatient and decided to go around which causes more congestion in the drive way because of the opposing traffic. What a mess!!! Must be my bad luck day. But I'm grateful to say, I was in and out at no time soon as I found parking. Happy banking!!
Business response:
Hi Khmer, thank you for your feedback. We’re sorry to hear about the inconvenience you experienced when parking at our Los Altos branch. We are so glad our team was able to serve you quickly once you found parking!
This review is to acknowledge Grace At this los Altos bank. She always delivers, with kindness and and amazing skills to read and care for the customers that frequent LBS at los Altos. She has this ability to understand the needs of others the professional advice, suggestions and comcern she has is very beneficial I stay because of Grace!
Business response:
Diane, thank you for the kind words! We appreciate your Membership and feedback. Grace is amazing and we'll be sure to let her and our Los Altos team know of your wonderful review.
I have been a member since (I think) 1996. Recently I inquired about a home mortgage and had the best experience with the whole team there! It took about 8 months to find a home because the market is so crazy. However, each time I reached out, Josie Truong was always encouraging and so great answering all of my questions. She quickly set up the login for me to upload all the necessary documents and put together my pre approval letter so I had everything ready to go. Once my offer was approved, Josie then enrolled Angela Fa... read more
Business response:
Thank you Michelle for the amazing 5-Star review. We will be sure to let Josie, Angela and the rest of our Residential Lending team know about your kind words. Congratulations on the mortgage!
Fast and friendly service, parking is easy, has ATM as well. Knowledgeable staff and go the extra mile.
Business response:
Thank you Jonathan for the wonderful 5-Star Review! We appreciate your Membership and feedback.
Andrew C. was so amazing and patient with me! He was kind and provided the best genuine service! He was so so helpful!
Business response:
Rose, thank you for the awesome 5-Star review! We appreciate your Membership and will be sure to let Andrew and our Los Altos team know.
Just got my auto loan here today with Grace. Wow! What an amazing experience. You can tell people here really love what they do, and enjoy their work. At the end of the application process, I felt like I've already known Grace for a long time. The rate I got here was also much better compared to the other places. Also big thanks to Koumis for going out of his way to help with my application process. Overall, my experience here today was great and Grace & Koumis made me feel special.
Business response:
Your 5-Star rating and review is much appreciated, Max. We will be sure to share your review with Grace, Koumis and our Los Altos team.
Frequently asked questions about LBS Financial Credit Union
How is LBS Financial Credit Union rated?
LBS Financial Credit Union has a 4.4 star rating with 139 reviews.
When is LBS Financial Credit Union open?
LBS Financial Credit Union is closed now. It will open tomorrow at 9:30 a.m.