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LBS Financial Credit Union
- Credit Unions
- Long Beach, CA
About this business
For over 85 years, LBS Financial has been committed to serving the local area, focused on connecting families, neighbors, and our community with paths to success. It’s through a shared purpose and common goals that we connect with our Members while providing access and direction to make their financial dreams a reality. We work hard to always do what’s right for our Members. Our Members enjoy outstanding value in their day-to-day banking at LBS Financial through our competitive rates, low fees, and convenient account access.
Location details
6417 E Spring St, Long Beach, CA, 90808, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 6:00 p.m. | |
| Tue | 9:30 a.m. to 6:00 p.m. | |
| Wed | 9:30 a.m. to 6:00 p.m. | |
| Thu | 9:30 a.m. to 6:00 p.m. | |
| Fri | 9:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
I have been a member since (I think) 1996. Recently I inquired about a home mortgage and had the best experience with the whole team there! It took about 8 months to find a home because the market is so crazy. However, each time I reached out, Josie Truong was always encouraging and so great answering all of my questions. She quickly set up the login for me to upload all the necessary documents and put together my pre approval letter so I had everything ready to go. Once my offer was approved, Josie then enrolled Angela Fa... read more
Business response:
Thank you Michelle for the amazing 5-Star review. We will be sure to let Josie, Angela and the rest of our Residential Lending team know about your kind words. Congratulations on the mortgage!
Fast and friendly service, parking is easy, has ATM as well. Knowledgeable staff and go the extra mile.
Business response:
Thank you Jonathan for the wonderful 5-Star Review! We appreciate your Membership and feedback.
Andrew C. was so amazing and patient with me! He was kind and provided the best genuine service! He was so so helpful!
Business response:
Rose, thank you for the awesome 5-Star review! We appreciate your Membership and will be sure to let Andrew and our Los Altos team know.
Just got my auto loan here today with Grace. Wow! What an amazing experience. You can tell people here really love what they do, and enjoy their work. At the end of the application process, I felt like I've already known Grace for a long time. The rate I got here was also much better compared to the other places. Also big thanks to Koumis for going out of his way to help with my application process. Overall, my experience here today was great and Grace & Koumis made me feel special.
Business response:
Your 5-Star rating and review is much appreciated, Max. We will be sure to share your review with Grace, Koumis and our Los Altos team.
This branch is always great! No long waits, friendly people. They go above and beyond! I went in to cash a check and it was about a week before my birthday. The teller acknowledged that and I joked that I was 29 but with 20 years experience being 29. About a week later, I got a birthday card that said "happy "29" birthday" from the teller! Very sweet and great customer service.
Business response:
Kim, thank you for the wonderful 5-star review! We appreciate your Membership and feedback. We will be sure to share your review with Nile and our Los Altos team.
Yesterday at approximately 4:30p I came in and had some money my son had to deposit. I ended up depositing about $800 in 1,5,10,20's . Well let me tell you guys my clerk was "Jasmine " She was super friendly and not once got frustrated On the line build up or her having to count and ensure the snout was correct she was counting . Very professional and patient love the focus on her member service . I can't image having that pressure of counting money , line building up but also interacting with the member while they watch yo... read more
Business response:
Albert, thank you for the wonderful 5-star review! We appreciate your Membership and feedback . We will be sure to share your review with Jasmine and our Los Altos team.
I've been banking with LBS since they were Long Beach Schools, back when I was in high school. Through the decades of banking here, they have seen me through my first student credit card, writing my first checks, through college financing, and even got my first mortgage pre-approval. Never a long wait here and tellers have been very courteous and pleasant.
Business response:
Thank you for the 5-star review, Monica. We appreciate your long time Membership with us.
I have to say that I am genuinely impressed by the level of customer service I received at this branch. Grace Lagarde is an exceptional employee with absolutely great customer service. I have a new car loan with this bank and this was the first time I had ever been to this branch. Grace went above and beyond to answer all of my questions and even helped retrieve information and documentation I requested pertaining to my loan that was not easy to find. She was not only extremely helpful and knowledgeable, but she was just as ... read more
Business response:
Hi Michael F. Thank you so much for the awesome 5-star rating! We will share your review with Grace and Koumis. Happy holidays and we look forward to serving you again soon!
I love this credit union. Big thanks to Crystal for helping me get a new debit card and file a report for fraud this time. She always knows exactly what she's doing and delivers great customer service. 10/10 would recommend this bank.
Business response:
Eva, thank you for the 5-star rating and review! We appreciate your Membership and are happy to hear how Crystal has served your financial needs! We will definitely share your wonderful review with Crystal and our Leadership Team.
Frequently asked questions about LBS Financial Credit Union
How is LBS Financial Credit Union rated?
LBS Financial Credit Union has a 4.9 star rating with 104 reviews.
When is LBS Financial Credit Union open?
LBS Financial Credit Union is closed now. It will open tomorrow at 9:00 a.m.