This profile has been claimed by the business owner or representative.
Lexington Village Apartments
- Apartments
- Madison Heights, MI
About this business
Location details
32000 Concord Dr, Madison Heights, MI, 48071, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 2:00 p.m. |
Didn't Feel Safe I did not feel safe living here. There was a shooting in our parking lot (I could see it from my window) and the security door to my building was broken, even when I repeatedly called the office and asked them to fix it. I was also told a security team was being hired for the complex but never saw them. On top of this, management did not seem to care about upkeep or responding to issues. There were times this year when our water was shut off for several hours without giving us warning. The people in my build... read more
Business response:
It's disappointing to hear that your experience with the community was not more positive. Unfortunately, crime can happen anywhere at any time, but we do work closely with local law enforcement to provide any assistance we can when necessary. The upkeep of the community is important to us and our team does its best to address any concerns that arise as promptly as possible and to provide communication of any issues in advance whenever we are able. Though we regret you feel that this was not reflected more clearly during your... read more
Verified Renter I’ve been here for 8months and the whole 8 months I’ve been here had been the worst experience of my life. The apartment outlook is beautiful but unfortunately it’s not what it seems to be. When I first moved in my refrigerator handle was broken, the inside of the refrigerator was dirty and everytime I put something in the refrigerator the next day it’s bad. The living room windows was broken even if you closed them and locked them air still gets inside because the windows was cracked. During the summer I had... read more
Business response:
We're very sorry to hear that your experience has not been more positive. The upkeep of our homes and the satisfaction of our residents are of the utmost importance to us. We do apologize for any inconveniences that you've encountered and we would like to help make your time here as enjoyable as possible moving forward. Please reach out to our team here in the office to speak with us further about your concerns so that we can offer as much assistance as possible. We look forward to helping to improve your experience.
Verified Renter The work requested was to respond to a leak that occurred due to work done without my consent that led to a leak that damaged and destroyed personal property. The fixing of said leak has led to heavy staining of the carpet leading from my bedroom closet to the bathroom and what appears to be mold forming along the edges of the access panel to the pipes. As noted above the maintenance worker entered my bedroom without my consent, with no notice and no note of the work completed afterwards, and the unnecessary ... read more
Business response:
We sincerely apologize for the inconvenience that you've experienced. The upkeep of our homes and the satisfaction of our residents are top priorities for us and our team would very much like to work with you to resolve this issue to your satisfaction. Please contact our office directly at your convenience.
Verified Renter Rating: 2 out of 5 (Only for location and parking)
Business response:
Though we're glad to know that these aspects are to your liking, we're saddened that your experience has not been more positive overall. We want each of our residents to enjoy the community to the fullest, so please feel free to contact our office if there is anything we can help you with in the future.
Verified Renter so far I've had a terrible experience and I've only got my keys june 3rd 2020. Fix the bathroom and carpet. I wish i could post the videos and pictures on here. It flooded with raw sewage and its been 5 days and its still not fixed.
Business response:
We're deeply sorry that you've encountered this issue. The upkeep of our homes and satisfaction of our residents is a top priority for us. If this has not yet been resolved, please contact our office at your earliest convenience and our team will offer our prompt and thorough assistance.
Verified Renter The maintenance workers are lazy. And the office does not care about your minor complaints that could be easily fixed and avoided.
Verified Renter Office management didn't allow me to see my apartment before signing lease. It was only until after I refused a deposit and didn't sign they then showed me my actual apartment unit.
Verified Renter Customer service is poor. Management is poor. Apartments arent furnished before theyre sold.
Verified Renter Poor maintenance service! Very noisy apartments, awful!
Frequently asked questions about Lexington Village Apartments
How is Lexington Village Apartments rated?
Lexington Village Apartments has a 3.3 star rating with 754 reviews.
When is Lexington Village Apartments open?
Lexington Village Apartments is open now. It will close at 6:00 p.m.