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Lexington Village Apartments
- Apartments
- Madison Heights, MI
About this business
Location details
32000 Concord Dr, Madison Heights, MI, 48071, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 2:00 p.m. |
Verified Renter The apartments are very nice and the layout has a lot of space, but the maintenance and main office is unprofessional. The building is old the outside is very beautiful and you could not tell that it is old however the inside needs some updateing and fixing.
Not the best. If you like 80 degree apartments then this place is for you We moved in a year ago, mainly chose this place for price and location. The apartment was newly renovated, nicer than most in the area. The only thing is that they hired shoddy work. They laminate floor is already coming up because they didn't replace the subfloor. Then a few months later our bathtub basically started falling apart. Had to take the cats out for an entire day for them to resurface it. We couldn't use our shower for 3 days. It smelled li... read more
Business response:
Though we're sorry to hear that you've encountered these issues, we appreciate you bringing them to our attention. The upkeep of our homes and the satisfaction of our residents are important to us and we will be sure to utilize your feedback to help us address these concerns. We encourage you to submit a maintenance request for any concerns that you encounter in your home and we'll be happy to address them as promptly and thoroughly as possible. We want each of our residents to enjoy their homes to the fullest and if there i... read more
Verified Renter 100/10 do not recommend living here. Office staff and management are unempathetic and will give you the run around about why issues aren't being solved. They don't value your health or safety and will overcharge you for an apartment with persistent mold issues.
Verified Renter When I moved here at first it was" wow", now, not so. Neighbors smoked alot and does not care who lives below or beside them. Time to start looking for a new apartment
Verified Renter Maintenance needs to be more proactive and not turn a blind eye if they see issues such as broken door frame, fire alarm chirping for over a week when they have been up working on units and can hear it, not being careless and leaving keys in doors.
Worse Apartments This apartment is the worse place to live at. I have lived here for nearly a year. And the customer service here is beyond terrible. The apartments are way over price for the condition the apartment is in. I have seen better looking apartments for the same amount we pay here. And the Property Management doesnt care how their tenants feels. I have filed multiple complaints since I been living here. And they continue to tell me the Property Manager will get in contact with me but never does. Maintenance reques... read more
Business response:
We're sorry to hear that your experience with our community has not been more positive. We want each of our residents to enjoy their homes to the fullest and we apologize if our interactions have given you any other impression. Our Community Manager would be happy to schedule an appointment to speak with you about your concerns and offer as much assistance as possible in addressing them. Please reach out to us here in the office at your convenience, we look forward to working with you.
Verified Renter the apartments are not bad, just consider the noise from the 75 freeway
noNoNO my friend lives here and I told her others should be warned. So here is the deal.. not cheap at all $$$$. EVERYTHING cheap quality. no exhaust fan in bathroom lets just say to watch your walls! takes a load of time for office to make contact back with you on maintenance requests! might as well paint your walls black!
Business response:
We're sorry to hear that your visits to our community have not left you with a higher opinion of it. The upkeep of our homes and the satisfaction of our residents are important to us. If there is anything that we can help your friend with, or if she has any concerns that she would like to discuss with us, please ask her to contact our office directly at her convenience and we'll be happy to offer our full assistance. Thank you.
Current Resident The worst notification system for residents. Our basement flooded where resident storage is located. They didn’t notify tenants of what was happening, I had to go in the basement to find out. When I called, two days after discovering the flooded area, they had no update as to when repairs would be made. Also, they don’t notify residents before hand regarding a major repair. I received a notice about a water shut off for an hour minutes before the shut off. Because of that poor planning I wasn’t able to showe... read more
Business response:
We apologize that these issues were not communicated to you more promptly. We do our best to give as much advanced notice as possible prior to an outage or scheduled maintenance, but we will certainly utilize your valuable feedback to help our team improve in this aspect. We would like to help make your time here as positive as possible moving forward, If there is anything that our team can help you with at this time, or if you would like to discuss your thoughts with us further, please feel free to contact our office direct... read more
Frequently asked questions about Lexington Village Apartments
How is Lexington Village Apartments rated?
Lexington Village Apartments has a 3.3 star rating with 754 reviews.
When is Lexington Village Apartments open?
Lexington Village Apartments is open now. It will close at 6:00 p.m.