This profile has been claimed by the business owner or representative.
Liberty First Lending
- Financial Services
- Irvine, CA
About this business
Location details
18500 Von Karman Ave, Suite 550, Irvine, CA, 92612, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
This is NOT a loan company as stated on the letter received. It's a debt consolidation company who wants you to not pay your credit cards, then they will step in, charge you a huge fee, and settle with the credit card companies to pay less then you owe, and then your credit will be ruined. You would have to be in a dire situation to consider this route.
Business response:
Dear Deanna, Thank you for sharing your feedback. We sincerely apologize for any confusion regarding our services. We are a debt resolution company, and our goal is to help clients navigate challenging financial situations by negotiating settlements with their creditors. We understand that our approach may not be suitable for everyone, and we strive to be transparent about the potential impact on credit scores and the overall process. Our program is designed for individuals facing financial hardship who are looking for an ... read more
This sounds like a scam. They send out a letter saying you are pre-screened to receive a loan up to xxxx at a rate as low as 5.99%. Then, when you read the really fine print, which I suspect most people do not, they say in order to qualify for this you must show proof of a minimum $20,000 in retirement or other savings. ***, I wonder how many people who they send this to have this kind of money in the bank. There is no where stated that this is a debt relief servicer. If you get this letter, read the fine print and then thro... read more
Business response:
Dear *******,Thank you for taking the time to share your feedback. We apologize for any confusion or frustration our pre-screened loan offer *** have caused. Our intention is never to mislead, and we take your concerns very seriously.We understand how important transparency is, especially when it comes to financial matters. The fine print in our offers is meant to provide clear and complete information about the qualifications required. We will review our communication to ensure these details are more prominently highlighted... read more
I received a letter that says that I am pre approved for a consolidation loan up to ***** with 5.99 APR, so I went the website and read the reviews, I am really scared to contact them because no where in the letter does it say that they are a credit repair company. This company needs to be investigated big time. I am tired of these companies that lie and don't help. I tried to refinance my home and they told me that I was approved, I waited and called the company back and they did not answer or return my phone calls and they... read more
Business response:
Dear ********,Thank you for sharing your experience with us. We apologize for any confusion or distress our communication *** have caused. Your feedback is invaluable, and we take your concerns very seriously.We want to clarify that our intention is to offer solutions that help our clients manage their debts more effectively. Our letter should have clearly explained our services, and we regret any miscommunication that *** have occurred. Our program aims to provide financial relief, and we strive to be transparent in all our... read more
Based on the reviews this company looks like a crooked company beware. I received the same letter everyone did date is 07/08/2024. I haven't called yet and will not call based on the bad reviews and almost the same situation I was in. I am only putting one star so that other people will be more wary of dealing with this company.
Business response:
Dear *******,Thank you for taking the time to share your feedback. We are sorry to hear that you have concerns about our company based on the reviews you have read.We understand that trust is crucial, especially when it comes to financial matters. Please know that we are committed to providing transparent and supportive services to all our clients. The letter you received is part of our outreach to offer assistance to those who may benefit from debt settlement options.We would appreciate the opportunity to address any specif... read more
Contacted them after receiving an advertisement claiming to give personal loans. I soon found out that it wasnt a loan at all but a credit settlement service. They wanted me to default on my creditors and then they would supposedly negotiate a settlement with them. this aunt what I was looking for and broke off contact with them loan rep ********************** Anyway, after denying the loan and breaking off contact, I got a series of rude/ harassing texts. I tried to complain to liberty first lending, but theres absolutely n... read more
Business response:
Dear *****,Thank you for bringing this matter to our attention. We sincerely apologize for the confusion caused by our advertisement and for any negative experience you had with our services and communication.Our intention is to provide clear and transparent information about our debt settlement services, and we regret that this was not the case for you. We are also very concerned to hear about the rude and harassing texts you received, and this behavior is not acceptable under any circumstances.Please contact us directly at... read more
Dont bother. Rude, unhelpful, and make you feel less than a human being. Talk to someone else if you get *******.
Business response:
Dear ****,Thank you for bringing your concerns to our attention. We are truly sorry to hear about your negative experience and the way you felt treated by our team.We strive to provide respectful and helpful service to all our clients, and it is disappointing to hear that we fell short in your case. We apologize for any rudeness or unhelpful behavior you encountered, particularly in your interaction with *******.Your feedback is very important to us, and we would like the opportunity to discuss this matter further and work t... read more
They are a bait and switch crooked company that takes advantage of people that can't afford it. They lie and sell empty promises. Will send you pre approved letter then say we can't consolidate your credit cards but we can setup credit repair program. Everyone knows they are a huge ripoff.
Business response:
Dear *****,Thank you for sharing your feedback. We are truly sorry to hear about your experience and the frustration it has caused you.We strive to provide transparent and honest services, and its disappointing to hear that you felt misled. We apologize for any miscommunication regarding our programs and the pre-approved letter you received.Once enrolled in our debt resolution program, you may qualify for a loan within 6-12 months, depending on your individual progress and circumstances. We are committed to helping our clien... read more
I called reference a loan on a letter they sent in the mail. When I answered I was connected with a debt relief company. Anericor is a debt relief company. I'm not struggling with debt, so why would I want get debt relief, so be careful with these scams. Liberty is deceiving.
I was trying to apply for a loan and I ended up getting contacted by Liberty First Lending. When I spoke to an agent of the comment I was told they were a consolidation company. I told them I was not looking a consolidation loan. I was looking for a different kind of loan and asked if they deal with different kinds of loans or just consolidation and they said consolidation. This is a loan I don't want and do not need.
Frequently asked questions about Liberty First Lending
How is Liberty First Lending rated?
Liberty First Lending has a 4.2 star rating with 441 reviews.
When is Liberty First Lending open?
Liberty First Lending is closed now. It will open tomorrow at 6:00 a.m.