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Liberty First Lending
- Financial Services
- Irvine, CA
About this business
Location details
18500 Von Karman Ave, Suite 550, Irvine, CA, 92612, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
Constant unending obnoxious spam calls offering loans even though I never signed up and asked them to remove me from the list.
Business response:
******,We apologize for any inconvenience caused by unwanted calls. We take these concerns seriously and want to ensure your request is properly addressed. Please reach out to us directly at ************* at your earliest convenience so we can investigate this matter and ensure you are removed from our contact list. We appreciate your patience and the opportunity to resolve this for you.Regards,Liberty 1st
Back what everyone says. They're a predatory company with a bait and switch. They don't offer anything but to connect you to other companies. Throw away their letter (or better burn it).
Business response:
Dear Kirstie,We appreciate your feedback and regret to hear that you feel this way. Our goal is to provide clear and helpful financial solutions, and we take concerns about our services seriously.If there has been any misunderstanding regarding our offerings, we would be happy to clarify and address any questions you may have. Please reach out to us at ************** and our team will gladly assist you.Your feedback is important, and we appreciate the opportunity to address your ************* regards,Liberty First Lending
I agree with all of the 1 Star Reveiws..Scam!!! I received a Loan Letter from Liberty First Lending today. It's False and Misleading.
We see the letter in the mail stating that its a personal loan yet it should state that this is a consolidated loan for debt consolidation. The ad should not state personal loan. That is misleading and false advertising.
Business response:
Dear *********,Thank you for sharing your feedback. We sincerely apologize if our advertisement caused any confusion. Transparency is extremely important to us, and we strive to ensure that all communications clearly reflect the services we offer.Our consolidated loans are designed to assist with debt relief, and we understand how the term "personal loan" might have been perceived differently. We appreciate you bringing this to our attention, as it helps us improve our materials for better clarity and accuracy.If you have fu... read more
Same as most other reviews here a complete scam to get your info to sell it to third party and then you get between 17 and 23 scam calls per day, I recommend do not call these people back and just throw letter in trash
Business response:
Dear *******,Thank you for bringing your concerns to our attention. We take claims like these seriously and would like to clarify our practices. Liberty First Lending is committed to maintaining the privacy of our clients' information, and we do not sell or share personal details with third parties for marketing purposes.We understand how frustrating excessive calls can be, and we want to ensure that your experience reflects the standards we strive to uphold. If you suspect your information is being misused or have additiona... read more
They are using a bait and switch technique to get you to call them and give out your personal info!!they said I could qualify for a low fixed rate loan to get out of debt, but when I called and talk to them on the phone, I was told I did not qualify for a loan, but if I paid a lawyer instead they could lower my debt! I wanted to take out a loan in order to pay back the people I owe, and not put money into a lawyer's bank account!!!I know for a fact that they outlawed the bait and switch maneuver!
Business response:
Dear ******,Thank you for sharing your feedback. We regret any misunderstanding or frustration caused by our services. Our goal is to provide clear, helpful options for debt relief, and we take concerns like yours ************ some cases, clients may qualify for a debt settlement program instead of a loan, as eligibility varies by situation. It sounds like we may not have clearly explained the options, and we apologize if this felt misleading. If youd like to discuss this further or have your information removed from our rec... read more
Very miss leading with their letters. Should be investigated on the falsehood on saying they loan money.
Business response:
Thank you for sharing your experience. We apologize if our letters led to any confusion about our services. While we do offer debt relief solutions, we understand how important transparency is when explaining our options. Our goal is to help our clients make informed choices, and we value your feedback as it allows us to refine our communications.If youd like to discuss this in further detail or have any additional questions, please feel free to reach out to us directly at cs@lib1st.com.Sincerely,Liberty First Lending
I received a letter in the mail that I was preapproved for a loan. I went to their website and put in the offer code and it said that someone would be calling me. When the phone rang and I answered, it told me to push 1 for help with my application. It then directed me to someone who told me that they are the people who send out the letters and not the people who process and help. This screams scam and now my phone rings off the hook to get the same loop and response.
Business response:
Thank you for reaching out with your feedback. Were very sorry for the experience you described, as its never our intention to create confusion or disrupt our clients' peace with excessive calls. Our letters are meant to inform potential clients of available options, and we apologize if the process has not been clear.We want to ensure your concerns are addressed promptly. If you'd like, please contact us at ************* so we can assist with managing communications and answer any further questions you might have.Thank you f... read more
I have received unsolicited calls and letters about a loan consolidation which I never solicited and do not want based on my research of the company and the false claims in their letter. How do I get them to stop?****** G
Business response:
Dear ******,Thank you for bringing this to our attention. We sincerely apologize for any inconvenience caused by our outreach efforts. At Liberty First Lending, we prioritize respecting the preferences of individuals regarding communication, and were here to ensure this is promptly ************ remove your information from our contact list, please send us a message at ************* or call us directly, and we will confirm the removal immediately. We appreciate your patience and understanding as we make these adjustments.Than... read more
Frequently asked questions about Liberty First Lending
How is Liberty First Lending rated?
Liberty First Lending has a 4.1 star rating with 406 reviews.
When is Liberty First Lending open?
Liberty First Lending is closed now. It will open at 9:00 a.m.