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Liberty First Lending
- Financial Services
- Irvine, CA
About this business
Location details
18500 Von Karman Ave, Suite 550, Irvine, CA, 92612, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
They send me offers every day and harass me even though I don't want any loan . I have never seen a company like this. I talked on the phone and sent an e-mail. They didn't even bother to respond. I even registered on this site *******************************. Their harassment continues to increase. Where can I complain?
Business response:
Dear [Reviewers Name],Thank you for bringing this to our attention, and Im truly sorry to hear about your experience.We take concerns like yours very seriously. However, after reviewing our records, we are unable to locate an account associated with your name or email address.If you are receiving unwanted communications, we sincerely apologize for the inconvenience. We recommend forwarding any emails or phone numbers associated with these messages to ************* so we can investigate further and ensure your contact informa... read more
Total scam. I have no idea where they pull up your credit score but the 3 credit companies were nothing close to what they claim i had. This is definitely a scam outfit dont waste your time
Business response:
Dear ****,Thank you for sharing your feedback. We're truly sorry to hear about your experience and understand how frustrating this may have ******* ********, we strive to ensure transparency and respect in every interaction, especially when people are exploring options to manage their debt. While it sounds like you didnt proceed with enrollment, wed still like the opportunity to clarify any misunderstandings and answer any remaining questions you may have.If youre open to a conversation, please dont hesitate to reach out to ... read more
I do not know whether they actually lend money or not. They did not offer to loan me any money. They instead offered to try to settle my credit card debt. Debt settlement is usually more ruinous to your credit than bankruptcy is, there is no guarantee they will actually be able to settle it, and you pay them to do it. Also, if your aim is to settle your debt, there is nothing they can do for you that you can't do yourself by calling your credit card companies. Contact this "lender" with caution.
Business response:
Dear ***,Thank you for your feedback. We understand that navigating financial solutions can be overwhelming, and we appreciate the opportunity to clarify our services.******** offers both debt settlement and personal loan options through our lending partner, Credit9. However, not everyone qualifies for a loan. When that is the case, we offer debt settlement as an alternative solution to help clients reduce their unsecured debt.We always strive to provide clear and honest guidance so our clients can make informed financial de... read more
BAIT AND SWITCH!!!!! This company is super shady. When you speak with someone, they do a tactic called conditioning with yes questions - meaning they ask a lot of questions where the obvious answer is yes, in order to seem like they understand and they are on your side. Once they have your information, they tell what your credit score is . . . and this is when I knew they were not an ethical company.... I had my credit score from all 3 bureaus in front of me and they said my score was over 50 points less than what the bureau... read more
Business response:
Dear ********,We appreciate you taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations. At ********, transparency and integrity are at the core of our services, and we aim to provide clear and accurate information to all our ************** scores can vary depending on the reporting source and scoring model used, which may sometimes result in differences from what you see on your end. Our goal is to present the most relevant financial solutions based on the information... read more
Constant unending obnoxious spam calls offering loans even though I never signed up and asked them to remove me from the list.
Business response:
******,We apologize for any inconvenience caused by unwanted calls. We take these concerns seriously and want to ensure your request is properly addressed. Please reach out to us directly at ************* at your earliest convenience so we can investigate this matter and ensure you are removed from our contact list. We appreciate your patience and the opportunity to resolve this for you.Regards,Liberty 1st
Back what everyone says. They're a predatory company with a bait and switch. They don't offer anything but to connect you to other companies. Throw away their letter (or better burn it).
Business response:
Dear Kirstie,We appreciate your feedback and regret to hear that you feel this way. Our goal is to provide clear and helpful financial solutions, and we take concerns about our services seriously.If there has been any misunderstanding regarding our offerings, we would be happy to clarify and address any questions you may have. Please reach out to us at ************** and our team will gladly assist you.Your feedback is important, and we appreciate the opportunity to address your ************* regards,Liberty First Lending
I agree with all of the 1 Star Reveiws..Scam!!! I received a Loan Letter from Liberty First Lending today. It's False and Misleading.
We see the letter in the mail stating that its a personal loan yet it should state that this is a consolidated loan for debt consolidation. The ad should not state personal loan. That is misleading and false advertising.
Business response:
Dear *********,Thank you for sharing your feedback. We sincerely apologize if our advertisement caused any confusion. Transparency is extremely important to us, and we strive to ensure that all communications clearly reflect the services we offer.Our consolidated loans are designed to assist with debt relief, and we understand how the term "personal loan" might have been perceived differently. We appreciate you bringing this to our attention, as it helps us improve our materials for better clarity and accuracy.If you have fu... read more
Same as most other reviews here a complete scam to get your info to sell it to third party and then you get between 17 and 23 scam calls per day, I recommend do not call these people back and just throw letter in trash
Business response:
Dear *******,Thank you for bringing your concerns to our attention. We take claims like these seriously and would like to clarify our practices. Liberty First Lending is committed to maintaining the privacy of our clients' information, and we do not sell or share personal details with third parties for marketing purposes.We understand how frustrating excessive calls can be, and we want to ensure that your experience reflects the standards we strive to uphold. If you suspect your information is being misused or have additiona... read more
Frequently asked questions about Liberty First Lending
How is Liberty First Lending rated?
Liberty First Lending has a 4.2 star rating with 441 reviews.
When is Liberty First Lending open?
Liberty First Lending is closed now. It will open tomorrow at 6:00 a.m.