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Luna By Giada
- Italian
- Scottsdale, AZ
About this business
Location details
4747 N Goldwater Blvd, Scottsdale, AZ, 85251, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 3:00 p.m. to 10:00 p.m. | |
| Tue | 3:00 p.m. to 10:00 p.m. | |
| Wed | 3:00 p.m. to 10:00 p.m. | |
| Thu | 3:00 p.m. to 10:00 p.m. | |
| Fri | 3:00 p.m. to 11:00 p.m. | |
| Sat | 3:00 p.m. to 11:00 p.m. | |
| Sun | 3:00 p.m. to 9:00 p.m. |
Food wasn’t great. Waiter has no personality. It’s seemed like a cafeteria type setting. Hotel is beautiful and the bar area is cool but I have had much better food and service
Business response:
Hi RandyG, Thank you for the feedback. We apologize that your experience did not exceed your expectations. We aim to provide friendly service & exceptional dishes to all our guests, and it's obvious we fell short this time. We appreciate your honesty and will share your comments with the team as we strive to improve. We hope you'll give us another chance to provide the high-quality service we're known for. Regards, The Team at Luna by Giada Scottsdale
Granted it is the first week the restaurant is open. The service was chaotic and slow. The food was ok. The highlight was the pizza and focaccia. We really wanted to have an amazing Italian restaurant in our neighborhood. Still looking. If I were staying at the hotel I would dine here for convenience but I would not go out of my way to dine here.
Great décor, delicious food and wonderful service! Can’t wait to go back.
We had a great time that included excellent food and service. We felt the prices are on par with other high end restaurants
Business response:
Thank you so much for the 5-star review and very kind words. We are thrilled to hear that you enjoyed your meal and that you received second-to-none service. Your feedback will be shared with the team during our daily trainings to reaffirm the hard work they put in on a daily basis is being recognized by our guests. We look forward to being at your service again soon! Regards, The Team at Luna by Giada Scottsdale
It was a 3 hr meal for 4 people. Pizza was delicious. Bacon wrapped dates were good Carpaccio wasn't your typical carpaccio Bread was delicious Lemo spaghetti was good, a little heave on the gorgonzola and wasn't very saucy Gluten free pasta was delicious Scallops. 2 for 41 dollars with al Dente risotto 3%Venue administration fee on the check to pay by credit card on the bill before even paying with credit card. Not impressed with ambience or service and expect service to get better with time. Lots of other great restaurants... read more
Business response:
Hi Jelle, Thank you for providing some honest feedback regarding your meal with us. We truly apologize for the delay in service causing a less than memorable experience as this is not the lasting impression we want any of our guests to leave with. Your comments will be shared amongst the team as a way we can improve and hope to have the opportunity to be at your service again soon. Regards, The Team at Luna by Giada Scottsdale
Sat us in the back room at a 2 seater table. The table was wobbly. Being that it’s new it would’ve been nice to sit in the main dining room where we could see the kitchen. That’s part of the ambience. We were there for a 5:30 reservation so there was lots of room. The waitress did not know if there was only one Chardonnay. Need to educate the staff more on wine. We ordered the Caprese. It was very tasty but very salty! Even my husband who loves salt said it was too salty. We both got a pasta dish. I ordered the vegan bologne... read more
We went for our anniversary on the second day after opening and had a fantastic evening. Our server Daniella was attentive and very sweet. The food was fantastic and the venue itself was beautiful.
Business response:
Hi JD505, Happy belated anniversary! We are so glad that we could be a part of your celebration and will be sure to share your comments with the team and recognize Daniella for her efforts! We look forward to being at your service again soon! Regards, The Team at Luna by Giada Scottsdale
Incredible experience on the second night of opening. Greeter and server were amazing. Even with dietary restrictions, the food was incredible. I'll definitely return!
Food was good, but not even close to exceptional. Prices very high for the quality you would expect. Will be back for a pizza or something, but not their higher priced dishes. Our server was great.
Frequently asked questions about Luna By Giada
How is Luna By Giada rated?
Luna By Giada has a 4.3 star rating with 2,817 reviews.
When is Luna By Giada open?
Luna By Giada is closed now. It will open tomorrow at 3:00 p.m.