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Luna By Giada
- Italian
- Scottsdale, AZ
About this business
Location details
4747 N Goldwater Blvd, Scottsdale, AZ, 85251, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 3:00 p.m. to 10:00 p.m. | |
| Tue | 3:00 p.m. to 10:00 p.m. | |
| Wed | 3:00 p.m. to 10:00 p.m. | |
| Thu | 3:00 p.m. to 10:00 p.m. | |
| Fri | 3:00 p.m. to 11:00 p.m. | |
| Sat | 3:00 p.m. to 11:00 p.m. | |
| Sun | 3:00 p.m. to 9:00 p.m. |
Overpriced restaurant with no atmosphere, average pasta and unimpressive servers.
2nd time there and may never be a third. The food arrived cold, undercooked and when a second attempt was made we had to wait 45 minutes and still the food was cold and undercooked. Management offered to buy our dinner however, I will never be able to get that fine dinner experience back. Perhaps some better oversight is needed by all the management staff.
Business response:
Your feedback is important to us. We apologize for the issues you experienced during your visit. Please feel free to reach out to us at (480) 914-6829 to discuss this further.
For my 65th birthday on Christmas Day, I decided to shake things up. After two years of excellent celebrations at Mastro's, I was excited to try Giada De Laurentiis's latest venture, Luna by Giada in Scottsdale. Unfortunately, the experience fell short of expectations in almost every way. Overpriced olive garden without the unlimited salad and breadsticks. Read my full review on Yelp, open table limits your response.
Business response:
We are sorry to hear about your disappointing experience at Luna By Giada. Please feel free to reach out to us at (480) 914-6829 to discuss your concerns further.
Not good and spent $400. Aioli sauce for the calamari tasted like metal. It was actually horrible. Ordered vegetarian risotto and was charged same amount as the scallop risotto on the menu, minus the scallop’s! The sauce on the pasta was worse than Ragu! The hostess employees were very very unprofessionally dressed. The table we had was in the middle of nowhere and not private at all. Forced area to squeeze in four two tops. Will not go back and will not recommend.
Business response:
Thank you for your feedback. We sincerely apologize for falling short of your expectations. We take all comments seriously and will use them to improve our food quality, service, and dining experience. We regret that your visit did not meet our usual standards and appreciate you bringing these issues to our attention.
$41 dollars for the worst risotto I have ever eaten! As the dish cooled down, I realized it was a giant over cheesy mess. The lemon spaghetti was tasty!
Business response:
We are concerned to hear about your experience with the risotto. Please feel free to reach out to us at (480) 914-6829 to discuss this further. Thank you for your feedback.
Service was rushed. Our dining experience only lasted 45 minutes. The restaurant was very loud. Accoustic modifications are needed
Business response:
Hi, Rick. Thank you so much!
Probably will never go back the last couple times I been they have been very late on seating us No excuse just people are late but Not me never any apologies or anything to make Up don’t need anything but just the point Also service was very slow and bad took Forever to get a bottle of wine the. After we kept Waiting for a waitress to take Desert order the waitress wanted just to sell Like I said will never go back and will let my friends know
Business response:
Thank you for sharing your experience with us at Luna By Giada. We're sorry to hear that it didn't match your expectations. Your feedback is valuable to us, and we'll be sure to pass it along to our team.
Service is SLOW. And we can’t say it’s the holidays. My friend went a few months ago and said the same thing, but wanted to check it out. Waited 45 minutes for our two bottles of wine. Food was fine yet overpriced, nothing to write home about. Beautiful space though.
Business response:
We apologize for the slow service you experienced. We strive for efficiency and promptness, and clearly fell short. We appreciate your feedback and would like to address your concerns. Please contact us at (480) 914-6829 to discuss your visit further. We hope to have the chance to make things right.
Luna by Giana turned out to be disappointing. The best part of the meal were the delicious Rose Negroni cocktails. We started out with the Fritto Misto. It was over fried and hard to cut through. The calamari was not tender. I had the star of the menu, the signature lemon spaghetti tower and it was quite flavorless with two not so large shrimp. My dining partner had the Mezzi Rigatoni with added sausage and it was nothing special. We will not return. Scottsdale has too many other options that are much better. It was not a go... read more
Business response:
We apologize for the disappointing experience you had at Luna By Giada. Thank you for bringing this to our attention. Please feel free to reach out to us at (480) 914-6829 to discuss your concerns further.
Frequently asked questions about Luna By Giada
How is Luna By Giada rated?
Luna By Giada has a 4.3 star rating with 2,658 reviews.
When is Luna By Giada open?
Luna By Giada is open now. It will close at 9:00 p.m.