This profile has been claimed by the business owner or representative.
4747 N Goldwater Blvd, Scottsdale, AZ, 85251, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 3:00 p.m. to 10:00 p.m. | |
| Tue | 3:00 p.m. to 10:00 p.m. | |
| Wed | 3:00 p.m. to 10:00 p.m. | |
| Thu | 3:00 p.m. to 10:00 p.m. | |
| Fri | 3:00 p.m. to 11:00 p.m. | |
| Sat | 3:00 p.m. to 11:00 p.m. | |
| Sun | 3:00 p.m. to 9:00 p.m. |
Ambience and food presentation was good. Food was barely average. Crab Arancini had no crab flavor. Lemon Spaghetti was really good, except the shrimp was tough and rubbery, and we paid and extra $40 for 4 extra shrimp. At $10 a shrimp, it better be really good, it wasn’t. $15 (almost $20 with tax, tip, and fees) for bread, when spending $580 on dinner, really? It also wasn’t that good. Tripolini had almost no sign of the Tuscan Short Rib and tasted unremarkable. Attention to detail by the staff is really lacking. Made a res... read more
Business response:
It's regrettable to hear about your experience at Luna By Giada. We acknowledge your feedback and will address the issues you've raised. Thank you for bringing this to our attention.
The food wasn’t at all as good as the price point, nor did it meet the expectations of a high end restaurant. The service was terrible; and apparently there was a reservation that needed our table so we were told we should take our conversation to the bar as soon as they picked up our desserts which we had not yet finished. It was humiliating and after spending near $700 I wasn’t impressed. Very poor service.
Business response:
We are deeply sorry to hear about your unsatisfactory experience at Luna By Giada. We strive to provide excellent food and service, and it's clear we fell short of our standards during your visit. Your feedback regarding the food quality and service is concerning to us. Please feel free to reach out to us at (480) 914-6829 at your earliest convenience. We value your feedback and hope to make things right.
I’ll separate service and food reviews. Food was ok. The Cesar salad was very good. The focaccia was also good. We had the chicken piccata and the lemon spaghetti. Both were ok. I’ve had way better piccata. The spaghetti noodles were good, but the lemon sauce was not as good as I was hoping. For the prices, the food was only average. The service was disappointing. Our server left us when we weren’t quite ready to order. It was probably 15 minutes or so before she came back. I watched her on her phone for awhile. Also, indivi... read more
Business response:
We're sorry to hear about your experience at Luna By Giada. Thank you for sharing your detailed feedback about both the food and service. We appreciate your comments on the Caesar salad and focaccia, as well as your honest assessment of the chicken piccata and lemon spaghetti. We also take your concerns about the service very seriously and will address these issues with our staff to ensure a better experience for future guests. Your input is valuable in helping us improve.
We had a reservation and still waited about 40 minutes for a table. We finally just said we’ll eat outside! Our waitress was awesome but food was just okay! Husband loved branzino but my pasta was just mediocre!
Business response:
Hi, Brandon. Thanks for taking the time to share your positive experience. We appreciate it!
This was our first time here and we were super excited to eat at chef Giada’s restaurant.  The ambience was very nice and the service was excellent, but the items are way overpriced for what we ordered.. $21 drink? $32 pizza?  Also my fiancé got extremely sick from the crab pasta dish...bad batch perhaps. Way too much lemon in everything!…even the cheesecake. The graham cracker crust tasted stale and lemony.
Business response:
Thank you for bringing this to our attention. We apologize for the issues you experienced during your visit. Please feel free to contact us at (480) 914-6829 to discuss this further.
Good staff and kind and responsive manager. Unfortunately food was exceedingly average. Entire meal was returned because it was at best lukewarm. Spaghetti Lemon was good not great and Bugatti was bitter. Extra Sausage was a tiny bowl of crumbled sausage with NO FLAVOR. We were so hopeful of a great experience particularly since it was an our anniversary celebration. Yet it wasn’t. So sorry Gidzy, I was looking forward to the experience since I heard of the restaurant last year and booked this as our first dinner for our ret... read more
Business response:
We apologize for falling short of your expectations during your anniversary celebration. Your feedback is valuable to us. Please feel free to reach out to us at (480) 914-6829 to discuss your experience further.
Food is meh. So was pizza. Based off tik tok vids I was expecting authentic Italian. Was not. Waitress recommendations were all of the most expensive items on menu. For 2 people she said we should get the deli tray, the seafood tower, the tomahawk and save room for desert. I asked if I could get noodles with my chicken piccata and she told me I could absolutely order a pasta entree in addition and both would come out together. The restaurant itself is nice. Very Vegas feel. If you like wine you will love it.
Business response:
Thank you for your feedback. We're sorry our food didn't meet your expectations and that you felt our recommendations were not suitable. We appreciate your comments about our ambiance and wine selection. We'll use your input to improve our service and menu offerings. Thank you for your honest review.
Been here about three times, trying to give it a chance, but the food is still meh. With Giada’s name tied to it, expectations are high, but they fall short. Ambience is great! Service and definitely the food & beverage needs to up their game. Very underwhelming considering the hype Giada’s name has, but she needs to revamp menu and add more flavorful, tasty dishes.
Business response:
Sorry for any inconvenience, we appreciate your feedback and will take your comments into consideration for improvement. Feel free to reach out to us at (480) 914-6829 to discuss your experience further.
Our reservation was 9PM but they did not provide us the table even on 9:15 PM and I had to talk to the hotel front manager to get the table. Finally we got it on 9:40PM. It was embarrassing. The signature lemon pasta was too sour. I don’t know how many people appreciate such a sourness. The list of Italian wine list is very limited and no good selection. Overall experience wasn’t good at all.
Business response:
Your concerns are noted. We apologize for the delay in seating and the issues with the food quality. Please feel free to reach out to us at (480) 914-6829 to discuss your experience further.
Luna By Giada has a 4.3 star rating with 2,658 reviews.
Luna By Giada is closed now. It will open tomorrow at 3:00 p.m.