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Madison Reed Hair Color Bar Bethesda
- Hair Salons
- Bethesda, MD
About this business
Location details
7254 Woodmont Avenue, Space 49, Bethesda, MD, 20814, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 7:00 p.m. | |
| Sat | 08:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
really disappointed. staff was nice but color isn't at all what I asked for--and i used old photo of myself as reference. the salon was shabby--not clean and with worse-for-wear damage on walls and furniture. went for highlights but left darker than when I arrived. photos stylist took show it. when I complained, no solution was offered, only to sign up for more coloring. won't go back. won't recommend.
Business response:
Hi Lov B., thank you for taking the time to send us this feedback. We would like to apologize for your color experience and we want to make this right. Our team will be reaching out to you shortly to take care of you.
I used to be a loyal customer but the quality of this location has dropped dramatically in the past several months. This past summer my hair was dyed orange. I thought I was imagining something, but 2 different friends asked me if I dyed my hair red. I had previously had great experiences here, so I gave them another chance. When I went in September, I had a much better outcome. Which brings me to today. I really love the forced relaxation of getting my hair done, so I booked this appointment for my birthday weekend. I... read more
Business response:
Hi Megan, thank you for taking the time to send us this feedback. We would like to apologize for the delay in your service and for the communication with our staff, and we want to make this right. Our team will be reaching out to you shortly to take care of you.
VERY deceptive sell at the Bethesda Bar on 5/21/23. During wash the washer asked if I was getting special conditioner. I said no. At checkout same person said I should try the conditioner. She did not state the price. I was foolish enough not to ask price b/c I thought it was complimentary. I was a first-time customer and thought she was offering conditioner as a promotional item. It looks like a trial size. Please be advised - ask for the cost of everything in the salon before you buy.
Business response:
Hi P F, we're saddened to hear this about your recent experience at the Hair Color Bar. Client experience and service are extremely important to us and we want to make this right. Send us a message here with your contact information and we'll be in touch asap. Thank you for taking the time to share your experience with us and we hope to get a chance to ensure your next experience is 5-star.
Thank you very much for your reply. I am thankful you care enough to respond to customers feedback. Per your request My email is dkiriakides@yahoo.com Kind regards, Diana
Business response:
Hi Diana, we're saddened to hear this about your recent experience at the Hair Color Bar. Client experience and service are extremely important to us and we want to make this right. Send us a message here with your phone number or email and we'll be in touch asap. Thank you for taking the time to share your experience with us and we hope to get a chance to ensure your next experience is 5-star.
Did not turn out ANYTHING like I thought. So upset and stunned I actually paid and left. She said I had to come back in two weeks to make it better. Will NEVER go back there. I need to find out how to get my $ back.
Business response:
Hi Kathy, we're saddened to hear this about your recent experience at the Hair Color Bar. Client experience and service are extremely important to us and we want to make this right. Send us a message here with your contact information and we'll be in touch asap. Thank you for taking the time to share your experience with us and we hope to get a chance to ensure your next experience is 5-star.
My colorist (Charelle? Charla?) and I discussed the color beforehand. I pointed out exactly what I wanted on the color chart, and she asked, "Well what if we did a little darker?" I said no, and said, "I do not want it any darker than this color. This color is as dark as I want it to be anywhere." She said, "Ok, we can do that." Because there are no mirrors except in front of the hair-drying in the corner, I couldn't see what she was doing until I was blow drying it out, 2 hours later. When I found my colorist again to check... read more
Business response:
Hi Kristin, we're so sorry to hear about your experience at the Hair Color Bar and we want to make it right. Based on the information provided here, we are unable to locate your account with us. Can you please message us here with your name or email so we can reach out to assist? We look forward to hearing from you.
My experience at Madison Reed was just meh. It starts with their website. I wanted byalage done and to cover my grays, which is a two step process. Their website did not allow me to specify this as an option when I made an appointment online. When I came to my appointment the stylist explained to me that my coloring would take extra time that she had not anticipated, and she already had back to back appointments after mine. I was okay with this and rescheduled for a lengthier appointment the next day. The coloring portion o... read more
Business response:
Hi Annie, we're so sorry to hear about your experience at the Hair Color Bar and we want to make it right. Based on the information provided here, we are unable to locate your account with us. Can you please message us here with your name or email so we can reach out to assist? We look forward to hearing from you.
Go here if you want a three tone zebra dye job (see photo) which looks like I did it myself, BADLY. My experience kept getting worse and worse. When I arrived, they explained there was no receptionist, they're understaffed, and to just sit down and somebody would get to me which took about 20 minutes. The person I worked with insisted I needed a brown color which, after my roots, goes out about 2 inches in a red brassy color. When I complained about red/auburn shiny hair, she added balayage instead of highlights so that... read more
Business response:
Hi Susan, we're saddened to hear this about your recent experience at the Hair Color Bar. Client experience and service are extremely important to us and we want to make this right. Send us a message here with your phone number or email and we'll be in touch asap. Thank you for taking the time to share your experience with us and we hope to get a chance to ensure your next experience is 5-star.
I am not satisfied with the services received. I had an appointment for roots and blow dry and then added a gloss with Ms. Kaylor at the Bethesda location. I showed up on time and checked in then Ms. K did the color. Time for wash and then blow dry. Another employee Ms. Charlotte washed my hair. When I was seated in front of the mirror, I noticed color in my ears and on both sides of my face. I brought it to her attention, and she gave me the pads with liquid form a bottle to wipe it off. I did as much as I could. Ms. C then... read more
Business response:
Hi Bibi, we're so sorry to hear about your experience at the Hair Color Bar and we want to make it right. Based on the information provided here, we are unable to locate your account with us. Can you please reply here with your name or email so we can reach out to assist? We look forward to hearing from you.
Frequently asked questions about Madison Reed Hair Color Bar Bethesda
How is Madison Reed Hair Color Bar Bethesda rated?
Madison Reed Hair Color Bar Bethesda has a 3.9 star rating with 246 reviews.
When is Madison Reed Hair Color Bar Bethesda open?
Madison Reed Hair Color Bar Bethesda is closed now. It will open tomorrow at 10:00 a.m.