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Madison Reed Hair Color Bar Corte Madera

3.9

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Location details

1814 Redwood Hwy, Corte Madera, CA, 94925, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri9:30 a.m. to 8:00 p.m.
Sat9:30 a.m. to 7:00 p.m.
Sun9:30 a.m. to 6:00 p.m.
3.9216 reviews
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Lisa M.'s profile image
Lisa M. 
rating
2 years ago

I've been a member and going to Madison Reed for hair color services since 2015, after my last experience I will never go back. I've been completely discriminated against and discounted over and over again by this salon. Randomly canceled my appointment, which is badly need to do to a broken right arm, I went to the salon to see if they could squeeze me in, told me my appointment has been canceled but continue to take everybody else. There's a serious training issue here with staff. 

Business response:

Hi Lisa, thank you for taking the time to send us this feedback. We would like to apologize for your recent visit, we should always be kind and communicate with you why a cancellation may occur and we want to make this right. We’re unable to locate your account so please reach out to us directly at colorcrew@Madison-Reed.com so we can take care of you. 

California G.'s profile image
California G. 
rating
2 years ago

Great place, love it, but the music is horrible, plays on repeat and is nauseatingly outdated. I come twice a month, staff is lovely. 

Business response:

Thank you for the fantastic review for Madison Reed, California G! It makes us so happy to hear that you enjoy the staff and love your color, we will pass on the feedback with regards to the music - you are what we’re all about! We can’t wait to see you again soon for another stellar experience- and bring a friend along! Get $15 off your next service or online order when you refer a friend, visit madison-reed.com/refer to get started. 

Nancy W.'s profile image
Nancy W. 
rating
2 years ago

The Madison Co does color but their business side frightens me. HERE ME OUT: I decided to do business with this company based on what I was told and promised: The sales pitch was for a cost of $75.00 per month for root touch ups including unlimited touchup visits. For me this mean $37.50 per color. Perfect! On my third visit I brought in a check for $75.00. Their email appointment reminder was now showing $80.00 as my monthly owing. When asked about the discrepancy, the problem was not resolved to the point of refusin... read more

Business response:

Hi Nancy, thank you for taking the time to send us this feedback. We are so sorry to hear that there is a price discrepancy, and we want to make this right. Based on the information provided here, we are unable to locate your account with us. Would you please reply with your name or email so we can reach out to connect and take care of you? Thank you for taking the time to share your experience with us and we hope to get a chance to ensure your next experience is 5-star. 

Azadeh N.'s profile image
Azadeh N. 
rating
3 years ago

Very disappointed...they totally messed up my appointment. The colorist did a good job, but she left after applying my color. Didn't even wait to see how it turned out. The lady who washed my hair did a great job. But even though I had booked a blow out (online and in person to confirm), they did not have a specialist to do it so had the person who washed my hair do the blow dry. She did the best she could but it was very obvious that it wasn't her specialty. I felt bad for her. So everything took longer and I was late for m... read more

Business response:

Hi Azadeh, we're saddened to hear this about your recent experience at the Hair Color Bar. Client experience and service are extremely important to us and we want to make this right. Send us a message here with your contact information and we'll be in touch asap. Thank you for taking the time to share your experience with us and we hope to get a chance to ensure your next experience is 5-star. 

Michel P.'s profile image
Michel P. 
rating
3 years ago

This was my first visit to Madison Reed Color Bar. Upon arrival I was not greeted by any staff members for several minutes, staff seemed to be engaged in their own environment, did not seem to be very friendly. It would of been nice if someone would of said we will be with you in a few minutes have seat, some type of acknowledgement of my arrival. I did like the concept of the color bar. As for my final results of my hair color, it was ok. I wanted something to cut my brassiness, so we went with an ash tone, but still have o... read more

Business response:

Hi Michel, we're saddened to hear this about your recent experience at the Hair Color Bar. Client experience and service are extremely important to us and we want to make this right. Send us a message here with your phone number or email and we'll be in touch asap. Thank you for taking the time to share your experience with us and we hope to get a chance to ensure your next experience is 5-star. 

Jeff K.'s profile image
Jeff K. 
rating
3 years ago

BAD EXPERIENCE...For a couple of years I have been buying hair color products from the Madison Reed, Corte Madera store, and I have experienced great service and attitude. Today was a giant exception. The sales employee that came to the front was like an Arctic wind... She was extremely cold, uninviting, impatient, condescending and dismissive. I couldn't wait to pay for my product and leave. As a service oriented business owner myself, this is not a person I would want representing my business!!! 

Business response:

Hi Jeff, we're so sorry to hear about your experience at the Hair Color Bar and we want to make it right. Based on the information provided here, we are unable to locate your account with us. Can you please message us here with your name or email so we can reach out to assist? We look forward to hearing from you. 

Jessica M.'s profile image
Jessica M. 
rating
3 years ago

This was an awful experience from start to finish. My colorist Aurora was terse and seemed agitated by the questions I had because I had only dyed my hair at home where I tempered the processing times and controlled the outcome. I had never had someone else do it for me and my questions and requests about adjusting the processing times were met with one word responses and an unfriendly attitude. At first I just thought she was a quiet person but as the experience unfolded the micro aggressions kept coming. I'm pretty sure sh... read more

Business response:

Hi Jessica, we're saddened to hear this about your recent experience at the Hair Color Bar. Client experience and service are extremely important to us and we want to make this right. Send us a message here with your contact information and we'll be in touch asap. Thank you for taking the time to share your experience with us and we hope to get a chance to ensure your next experience is 5-star. 

Anne G.'s profile image
Anne G. 
rating
3 years ago

Very disappointed tonight because I went in for my Roots touch up. I asked the stylist if she could please wear a mask while she applied my color and she said "it's at my discretion" and so I asked the woman who checked me in what my options were since the website's COVID-19 safety measures says that staff wears masks. She proceeded to tell me that corporate sent a memo saying masks were optional for the staff. To her credit, she asked my stylist to wear a mask and she complied which I appreciate. The whole situation was unc... read more

Business response:

Hi Anne, we’re saddened to hear this about your experience at the Hair Color Bar. Client experience and service are extremely important to us, and we want to make this right. Send us a private message here with your contact information, and we can look into this. Thank you for taking the time to share your experience with us, and we hope to get a chance to ensure your next experience is wonderful. 

Sarah W.'s profile image
Sarah W. 
rating
4 years ago

I don't know who could have done this but apparently my review was removed.. All I can say is that all the employees at Madison reed hair color in Corte Madera are rude , not nice and much more ! I tried 2 times , I give up I won't come back. 

Business response:

Hi Sarah, we're saddened to hear this about your recent experience at the Hair Color Bar. Client experience and service are extremely important to us and we want to make this right. Send us a message here with your contact information and we'll be in touch asap. Thank you for taking the time to share your experience with us and we hope to get a chance to ensure your next experience is 5-star. 

Frequently asked questions about Madison Reed Hair Color Bar Corte Madera

How is Madison Reed Hair Color Bar Corte Madera rated?

Madison Reed Hair Color Bar Corte Madera has a 3.9 star rating with 216 reviews. 

When is Madison Reed Hair Color Bar Corte Madera open?

Madison Reed Hair Color Bar Corte Madera is open now. It will close at 8:00 p.m.