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1814 Redwood Highway, Corte Madera, CA, 94925, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 09:30 a.m. to 8:00 p.m. | |
| Sat | 09:30 a.m. to 7:00 p.m. | |
| Sun | 09:30 a.m. to 6:00 p.m. |
There is a problem. My highlights do not last. I should not have to redo them after 4 weeks. I noticed that there was a problem when my family and friends started commenting on the low quality of my hair color lately. I called in and I was greeted by an unhelpful person via text message. There was not ownership of the issue taken or acknowledgment of my experience. I am not sure if this is a problem with the quality of their products or the specific professional who worked on me. My skin is also very itchy since last highlig... read more
Business response:
Hi Fabiola, we're so sorry to hear about your experiences at the Hair Color Bar and we want to make it right. Based on the information provided here, we are unable to locate your account with us. Please reach out to us directly at colorcrew@madison-reed.com so that we may assist. We look forward to hearing from you.
Either the owner needs to take down the sign that says "we can't wait to color your hair" or simply change out the colorist. I've been wanting to lighten my hair as I have dark hair and grays are coming out. I wanted to lighten my hair color so that I don't have to color my grays as often. Although the front staff was nice and seemed eager that I speak to the colorist for a consultation.. the colorist rushed thru the consultation and without making any attempt to providing options she just said well, the easiest is to just ... read more
Business response:
Hi Tricia, we're concerned about your recent experience at the Hair Color Bar and would love the opportunity to make this right. Based on the information provided here, we are unable to locate your account with us. Would you please reply with your name or email so we can reach out to connect and take care of you? Thank you for taking the time to share your experience with us and we hope to get a chance to ensure your next experience is 5-star.
MADISON reed at Corte Mader has a very poor colorust after asking for Dark Brown color when I got home my grays were gold not dark and after a week the color was light red washed out. After paying $150.00 I should just have color my own hair nerver returning.
Business response:
Hi Miroslava, thank you for taking the time to send us this feedback. We would like to apologize for your recent results and coverage issue and we want to make this right. Our team will be reaching out to you shortly to take care of you.
I've been a member and going to Madison Reed for hair color services since 2015, after my last experience I will never go back. I've been completely discriminated against and discounted over and over again by this salon. Randomly canceled my appointment, which is badly need to do to a broken right arm, I went to the salon to see if they could squeeze me in, told me my appointment has been canceled but continue to take everybody else. There's a serious training issue here with staff.
Business response:
Hi Lisa, thank you for taking the time to send us this feedback. We would like to apologize for your recent visit, we should always be kind and communicate with you why a cancellation may occur and we want to make this right. We’re unable to locate your account so please reach out to us directly at colorcrew@Madison-Reed.com so we can take care of you.
Great place, love it, but the music is horrible, plays on repeat and is nauseatingly outdated. I come twice a month, staff is lovely.
Business response:
Thank you for the fantastic review for Madison Reed, California G! It makes us so happy to hear that you enjoy the staff and love your color, we will pass on the feedback with regards to the music - you are what we’re all about! We can’t wait to see you again soon for another stellar experience- and bring a friend along! Get $15 off your next service or online order when you refer a friend, visit madison-reed.com/refer to get started.
The Madison Co does color but their business side frightens me. HERE ME OUT: I decided to do business with this company based on what I was told and promised: The sales pitch was for a cost of $75.00 per month for root touch ups including unlimited touchup visits. For me this mean $37.50 per color. Perfect! On my third visit I brought in a check for $75.00. Their email appointment reminder was now showing $80.00 as my monthly owing. When asked about the discrepancy, the problem was not resolved to the point of refusin... read more
Business response:
Hi Nancy, thank you for taking the time to send us this feedback. We are so sorry to hear that there is a price discrepancy, and we want to make this right. Based on the information provided here, we are unable to locate your account with us. Would you please reply with your name or email so we can reach out to connect and take care of you? Thank you for taking the time to share your experience with us and we hope to get a chance to ensure your next experience is 5-star.
Very disappointed...they totally messed up my appointment. The colorist did a good job, but she left after applying my color. Didn't even wait to see how it turned out. The lady who washed my hair did a great job. But even though I had booked a blow out (online and in person to confirm), they did not have a specialist to do it so had the person who washed my hair do the blow dry. She did the best she could but it was very obvious that it wasn't her specialty. I felt bad for her. So everything took longer and I was late for m... read more
Business response:
Hi Azadeh, we're saddened to hear this about your recent experience at the Hair Color Bar. Client experience and service are extremely important to us and we want to make this right. Send us a message here with your contact information and we'll be in touch asap. Thank you for taking the time to share your experience with us and we hope to get a chance to ensure your next experience is 5-star.
This was my first visit to Madison Reed Color Bar. Upon arrival I was not greeted by any staff members for several minutes, staff seemed to be engaged in their own environment, did not seem to be very friendly. It would of been nice if someone would of said we will be with you in a few minutes have seat, some type of acknowledgement of my arrival. I did like the concept of the color bar. As for my final results of my hair color, it was ok. I wanted something to cut my brassiness, so we went with an ash tone, but still have o... read more
Business response:
Hi Michel, we're saddened to hear this about your recent experience at the Hair Color Bar. Client experience and service are extremely important to us and we want to make this right. Send us a message here with your phone number or email and we'll be in touch asap. Thank you for taking the time to share your experience with us and we hope to get a chance to ensure your next experience is 5-star.
BAD EXPERIENCE...For a couple of years I have been buying hair color products from the Madison Reed, Corte Madera store, and I have experienced great service and attitude. Today was a giant exception. The sales employee that came to the front was like an Arctic wind... She was extremely cold, uninviting, impatient, condescending and dismissive. I couldn't wait to pay for my product and leave. As a service oriented business owner myself, this is not a person I would want representing my business!!!
Business response:
Hi Jeff, we're so sorry to hear about your experience at the Hair Color Bar and we want to make it right. Based on the information provided here, we are unable to locate your account with us. Can you please message us here with your name or email so we can reach out to assist? We look forward to hearing from you.
Madison Reed Hair Color Bar Corte Madera has a 3.9 star rating with 230 reviews.
Madison Reed Hair Color Bar Corte Madera is closed now. It will open at 10:00 a.m.